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1 room, 2 adults

Aqueen Heritage Hotel Joo Chiat

3-star3 stars
51 Joo Chiat Road, Singapore, 427373, Singapore

3-star hotel with restaurant, near East Coast Park
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Clean property but difficult to contact them by phone for reservations due to limited…Jul 13, 2019
  • Extremely slow check in. Room key card failed twice. Sep 18, 2018

Aqueen Heritage Hotel Joo Chiat

  • Superior Double or Twin Room
  • Deluxe Double or Twin Room

What’s around Aqueen Heritage Hotel Joo Chiat

Landmarks

  • In Geylang
  • East Coast Park - 32-minute walk
  • Geylang Serai New Market - 2-minute walk
  • Roxy Square - 18-minute walk
  • Singapore Sports Hub - 38-minute walk
  • Singapore National Stadium - 2.4 mi / 3.8 km
  • Singapore Indoor Stadium - 2.5 mi / 4 km
  • Raffles City - 4.4 mi / 7.1 km

Getting around

  • Singapore (SIN-Changi) 19-min drive
  • Singapore (XSP-Seletar) 26-min drive
  • Johor Bahru (JHB-Senai Intl.) 65-min drive
  • JB Sentral 28-min drive
  • Paya Lebar Station 13-min walk
  • Eunos Station 13-min walk
  • Dakota Station 21-min walk

At a glance

Key facts

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter
Facilities
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Aqueen Heritage Hotel Joo Chiat’s small print

Also known as

  • Aqueen Heritage Hotel Joo Chiat Singapore
  • Aqueen Heritage Joo Chiat Singapore
  • Aqueen Heritage Joo Chiat
  • Aqueen Heritage Joo Chiat
  • Aqueen Heritage Hotel Joo Chiat Hotel
  • Aqueen Heritage Hotel Joo Chiat Singapore
  • Aqueen Heritage Hotel Joo Chiat Hotel Singapore
  • Aqueen Heritage Hotel Joo Chiat Hotel Singapore

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitisation practices of SG Clean (Singapore) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

Mandatory fees

Deposit: SGD 100.00 per night

Optional extras

Buffet breakfast is offered for an extra charge of SGD 15 for adults and SGD 7.5 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Aqueen Heritage Hotel Joo Chiat

  • Does Aqueen Heritage Hotel Joo Chiat offer free cancellation for a full refund?
    Yes, Aqueen Heritage Hotel Joo Chiat does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Aqueen Heritage Hotel Joo Chiat?
    Sorry, there's no parking at Aqueen Heritage Hotel Joo Chiat.
  • Are pets allowed at Aqueen Heritage Hotel Joo Chiat?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Aqueen Heritage Hotel Joo Chiat?
    You can check in starting at 2 PM. Check-out time is noon.
  • Are there restaurants at or near Aqueen Heritage Hotel Joo Chiat?
    Yes, there's an on-site restaurant.

Recent reviews

Very good 8.4 From 97 reviews

Fair 4.0
noisy
the rooms are not sound proofed to internal noise at all. if you have neighbours it is very noisy. the bed was small and uncomfortable. service and cleanliness very good.
gb2 night trip
Very good 8.0
Good Business Hotel
Deepak, in4 night business trip
Exceptional 10.0
Nice Geylang Area Hotel
My most recent stay at Aqueen Heritage Hotel was very satisfying. Hotel lobby and room are clean and welcoming as always. Great shopping and eateries are close by. As usual, Mr. Hamid is very welcoming and friendly, making the stay even more pleasant.
Kalwant, us4 night trip
Good 6.0
Room condition
room super small compared to last time i stay, only bed almost near to to wall, only have 1 side can go up to bed. no place to open my luggage. Lighting at toilet too dark. Sound prove need to improve, can heard sound from beside room and door bang sound and person talk at walkway.
simyee, my2 night trip
Exceptional 10.0
Nice place but could do with some improvements
Place looks better then normal stay hotels, but could have some improvements. 1) the room I stayed (318) can't watch YouTube or netflix with the smart TV, would be nice if there's cable channels other then local channels. 2) at early morning some one tried to open my room room. Luckyly I latched the door. Think it was a staff cos mumbled about open wrong room. 3) been 3 weeks and my deposit has not been returned. Overall I'm still happy. Would return again soon.
Nurfarhan, sg1 night business trip
Exceptional 10.0
Value stay
Cozy hotel, staffs were friendly and nice
Libra, us1 night romance trip
Exceptional 10.0
Quality of service
Excellent room service ! All the staffs very helpful and polite! Will come back again.
Cyntia Xiuk Xuan, sg3 night family trip
Fair 4.0
Dated and overpriced
The carpet looks to be from 60 years ago and the bathroom floor wasn't very clean. The Wi-Fi keeps dropping connection and the connections is often slow. The staff would also rarely smile or even try to acknowledge your presence. I also went in expecting that the laundry would be by weight but it was by piece... It would have cost me over 120 for a small laundry. The bed was comfortable though... Overall, it is a very dated hotel that is way overpriced.
ca4 night trip
Very good 8.0
Affordable and comfortable
I booked Queen bed room. The room is clean and neat. Although is small room but still comfortable. TV only broadcast SG channels. Bed is soft enough for me and not too hard. Only the pillow too soft to me. Their staff are polite and helpful.
sg5 night romance trip
Exceptional 10.0
Good place to stay
Clean room, comfortable, nice staff, safe area, about 10-15min walk from MRT station.
us1 night trip

Aqueen Heritage Hotel Joo Chiat

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