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1 room, 2 adults

Andaz Singapore - a concept by Hyatt

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Children's pool
  • Theme park(s) nearby
  • Connecting/adjoining rooms available
5 Fraser Street, Singapore, 189354, Singapore

Luxury hotel with outdoor pool, connected to a shopping centre, near Bugis Street Shopping District
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Children's pool
    • Theme park(s) nearby
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Location is great. Service felt short based on pricing. Sheets were humid so it was a bit…Dec 2, 2019
  • Great hotel just 5 mins walk from either Bugis or Arab Street. Also next door to one of…Nov 12, 2019

Andaz Singapore - a concept by Hyatt

  • Room, 2 Single Beds
  • Room, 1 King Bed
  • Andaz, Studio Suite
  • Suite, 1 King Bed (Andaz Residence)
  • Room, 1 King Bed, City View
  • Deluxe Room, 1 King Bed (City)
  • Andaz, Large Suite, 1 King Bed
  • Andaz, Large Suite, 2 Single Beds
  • Deluxe Room, 2 Single Beds
  • Deluxe Room, 1 King Bed, Bay View
  • Deluxe Room, 2 Single Beds, Bay View
  • Presidential Suite

What’s around Andaz Singapore - a concept by Hyatt

Landmarks

  • In Kampong Glam
  • Bugis Street Shopping District - 5-minute walk
  • Raffles City - 13-minute walk
  • Orchard Road - 16-minute walk
  • Mustafa Centre - 19-minute walk
  • Singapore Flyer - 19-minute walk
  • Merlion - 23-minute walk
  • Marina Bay Sands Skypark - 26-minute walk

Getting around

  • Singapore (SIN-Changi) 21-min drive
  • Singapore (XSP-Seletar) 22-min drive
  • Johor Bahru (JHB-Senai Intl.) 63-min drive
  • JB Sentral 23-min drive
  • Bugis Station 2-min walk
  • Esplanade Station 11-min walk
  • Promena Station 12-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 342 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 AM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Sauna
  • Golfing on site
  • Bicycle rentals nearby
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2017
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Braille signage
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Macedonian
  • Malay
  • Russian
  • Spanish
  • Thai
  • Turkish

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mr Stork – This rooftop bar only serves light fare.

Alley on 25 – This restaurant serves breakfast, lunch, dinner and light fare. Open daily.

665 Degrees Fahrenheit – This steakhouse serves lunch and dinner. Open daily.

Aunties Wok & Steam – This restaurant specialises in Asian cuisine and only serves lunch. Open daily.

Bar Square – On-site lobby lounge. Happy hour is offered. Open daily.

Andaz Singapore - a concept by Hyatt’s small print

Also known as

  • Andaz Singapore - a concept by Hyatt Hotel
  • Andaz Singapore - a concept by Hyatt Singapore
  • Andaz Singapore - a concept by Hyatt Hotel Singapore
  • Andaz concept Hyatt
  • Andaz Singapore - a concept by Hyatt Hotel
  • Andaz Singapore - a concept by Hyatt Singapore
  • Andaz Singapore - a concept by Hyatt Hotel Singapore

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

  • Pool access available from 6 AM to 10 PM
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Covered self-parking costs SGD 35.12 per day

    Rollaway beds are available for SGD 117.77 per night

    Full breakfast is offered for an extra charge of SGD 35 per person (approximately)

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Andaz Singapore - a concept by Hyatt

    • Does Andaz Singapore - a concept by Hyatt offer free cancellation for a full refund?
      Yes, Andaz Singapore - a concept by Hyatt does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Andaz Singapore - a concept by Hyatt currently open?
      This property is closed from 7 April 2020 to 30 September 2020 (dates subject to change).
    • Is parking offered at Andaz Singapore - a concept by Hyatt?
      Yes. Self-parking costs SGD 35.12 per day.
    • Is there a pool at Andaz Singapore - a concept by Hyatt?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6 AM to 10 PM.
    • Are pets allowed at Andaz Singapore - a concept by Hyatt?
      Sorry, neither pets and nor service animals are allowed.
    • What are the check-in and check-out times at Andaz Singapore - a concept by Hyatt?
      You can check in from 3:00 PM to 11:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Andaz Singapore - a concept by Hyatt?
      Yes, there are 4 on-site restaurants.
    • Is an airport shuttle service offered by Andaz Singapore - a concept by Hyatt?
      Yes, an airport shuttle is available.

    Recent reviews

    Exceptional 9.4 From 814 reviews

    Exceptional 10.0
    One of the best hotels iv stayed in A*
    This was hands down one of if not the best hotel iv stayed in to date. It was immaculate inside out my room was amazing. This hotel has an amazing infinity pool with an amazing view and a really nice roof top bar. Very close to good places and local market and train station. The staff were very very friendly every single one of them. If I ever go back to Singapore I will 110% go back to this hotel.
    Jaskirat, gb3 night trip
    Very good 8.0
    Friendly staff who made us feel very welcome. The hotel was clean and nicely located for getting around the city.
    Trevor, gb5 night romance trip
    Exceptional 10.0
    24 hours in Singapore
    Very friendly staff. Nice rooms. Very nice pool. Excellent breakfast.
    Timothy, gb1 night family trip
    Exceptional 10.0
    Superb Hotel
    We really enjoyed staying here. Very comfortable and clean with helpful staff. Located in really convenient place for shops and transport. Great new concept hotel.
    gb2 night romance trip
    Exceptional 10.0
    Great hotel
    Very friendly staff and hotel facilities were excellent
    Paul, gb3 night romance trip
    Exceptional 10.0
    Modern hotel - great experience!
    We stayed at the Andaz for 2 nights in January 2019 before spending a 3rd night at MBS (trying to keep the costs down) and we had a fab experience. We arrived early at the hotel, at about 11am, due to flight times and we were able to check in straight away. The hotel has a very relaxed feel, but the staff are great and very helpful. There is a small lounge which provides free refreshments all day (tea, coffee and nibbles). Our room was modern and clean. Great bathroom and the views are awesome...the hotel is on the 25th floor upwards so all rooms have a decent view. Also, the trip was for my birthday and the hotel provided me with a cake which was very kind and much appreciated. The pool area is great, amazing view of the bay. Though it doesn’t have many sun beds for the size of hotel however we always manages to get one when needed. The breakfast was amazing, so much choice and a number of made to order options. There was a continental area with fresh fruit and waffles, a cooked American breakfast area and an Asian area. You can pick and choose between them all. There is also a roof top bar at the hotel which has amazing views across the city. The hotel is in a great location, very near Arab Street and Haji Lane, which are both great for food. There is also a tube station right underneath the hotel. Finally - the gym is small but contains quite a few cardio machines and a weights section. We were very pleased with the hotel and very much enjoyed our stay.
    Rachel, gb2 night romance trip
    Exceptional 10.0
    Highly recommended, super hotel to stay in.
    Fantastic hotel and concept all around. Highly recommended. The rooms are super class, the food is fantastic and so is the service. Not to mention the pool is no miss.
    gb2 night family trip
    Exceptional 10.0
    We were extremely happy with all aspects of our stay! Perfect for parents and small children.
    gb3 night family trip
    Exceptional 10.0
    Chic hotel with amazing amenities.
    Vanessa, gb1 night trip with friends
    Exceptional 10.0
    100% recommended
    The hotel was amazing, really comfortable rooms with great amenities. The staff only too happy to help and accommodate our every need. A beautiful infinity pool that overlooked the city. The buffet breakfast was very complete with both western and asian options. We also ate at the hotel restaurants on other occasions. There is not one bad thing I can say about the Andaz and will definitely be looking out for them in other cities.
    Christopher, gb6 night family trip

    Andaz Singapore - a concept by Hyatt

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