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All properties in Tulum, Tulum, Quintana Roo, Mexico

Coco Tulum Zen Zone Hotel

Beachfront hotel with restaurant, near Tulum Beach

  • Free WiFi in the lobby and free parking
From
£173

Image gallery

  • Tower Suite Panoramic View w/ Terrace - Balcony
  • Tower Suite Panoramic View w/ Terrace - Balcony
  • Beach bar
  • Beach
  • Tower Suite Panoramic View w/ Terrace - Balcony
Tower Suite Panoramic View w/ Terrace - Balcony. Image 1 of 72.
1 / 72Tower Suite Panoramic View w/ Terrace - Balcony
Carretera Boca Paila Km 8, Tulum, 77780, QROO, Mexico
8.6.Fabulous.
  • Unfortunately our 3 nights was anything but relaxing. We choose the jungle view room in…

    Apr 9, 2021

  • Amazing stay. Coco staff was super helpful and went out of their way to accommodate us.…

    Oct 23, 2019

See all 205 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Walkable
Dining options
Convenient
Quiet
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 43 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Beach umbrellas
  • Airport shuttle

For families

  • Babysitting or childcare (surcharge)
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • On the beach
  • Tulum Beach - 1-minute walk
  • Tulum National Park - 33-minute walk
  • SFER IK - 23-minute walk
  • Sian Ka'an Biosphere Reserve - 2.6 mi / 4.2 km
  • Playa Paraiso - 2.9 mi / 4.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Ocean view Room Beach Zone
  • Garden View Shared Bath
  • Jungle View Private Bath
  • Partial Ocean View Shared Bath
  • Oceanfront Premium
  • Tower Suite Panoramic View w/ Terrace
  • Tower Ocean View 2nd Floor

Location

Carretera Boca Paila Km 8, Tulum, 77780, QROO, Mexico
  • On the beach
  • Tulum Beach - 1-minute walk
  • Tulum National Park - 33-minute walk

What’s around

Landmarks

  • On the beach
  • Tulum Beach - 1-minute walk
  • Tulum National Park - 33-minute walk
  • SFER IK - 23-minute walk
  • Sian Ka'an Biosphere Reserve - 2.6 mi / 4.2 km
  • Playa Paraiso - 2.9 mi / 4.6 km
  • Las Palmas Public Beach - 2.5 mi / 4 km
  • Tulum Mayan Ruins - 5.4 mi / 8.7 km
  • Gran Cenote - 6 mi / 9.7 km
  • Tulum Monkey Sanctuary - 7.6 mi / 12.3 km
  • Dos Aguas Park - 4 mi / 6.5 km

Getting around

  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 43 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Room service

Things to do

  • Beach sunloungers
  • Beach umbrellas
  • Yoga classes/instruction on site
  • Beach towels

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • ATM/banking
  • Garden
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Freshen up

  • Shower only
  • Free toiletries

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Juanita Diavola – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.

Small print

Also known as

  • Coco Tulum Hotel
  • Coco Tulum Zen Zone Hotel Hotel
  • Coco Tulum Zen Zone Hotel Tulum
  • Coco Tulum Zen Zone Hotel Hotel Tulum
  • Coco Tulum
  • Coco Tulum Zen Zone
  • Coco Tulum Zen Zone Hotel Hotel
  • Coco Tulum Zen Zone Hotel Tulum
  • Coco Tulum Zen Zone Hotel Hotel Tulum
  • Coco Tulum
  • Coco Tulum Zen Zone

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 240 per vehicle (roundtrip)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Coco Tulum Zen Zone Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 11 PM. Check-out time is noon.
  • Yes, Juanita Diavola offers Italian cuisine. Nearby restaurants include El Tabano (6-min walk), Restaurante Las Estrellas (8-min walk) and Mi Amor (2.3 mi).
  • Yes, an airport shuttle is available. The charge is USD 240 per vehicle roundtrip.
  • Have fun during the warmer months with activities such as beach yoga. Additional recreation on-site includes yoga. Coco Tulum Zen Zone Hotel also has a garden.
8.6.Fabulous.
  • 8.0.Very good

    Nice hotel and pleasant stay. They gave me a free room upgrade on arrival and late check out with no problem. The girls at the front desk were super helpful at giving recommendations on things to do and where to eat.

    5 night trip, Oct 14, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Very clean and beautiful but LOUD MUSIC NEXT DOOR

    COCO's Zen Zone is in fact 2 hotels down from the main beach club and is unfortunately next to a very loud rave-like beach club that plays the most painful music throughout the day and until midnight. The hotel itself is very beautiful, clean and a good deal. Free breakfast was amazing!

    Mackenzie, 3 night trip with friends, May 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely little beach hotel

    This place is really beautiful, the beds are comfortable, the view of the beach is gorgeous. A few things to know: there is no mini fridge in the room, they do provide water but only one small bottle per day which you have to refill yourself from the front desk which is a ways away (I recommend bringing your own bottled water if you are trying to be extra cautious about not drinking local water or touching surfaces). The AC worked well the entire time which is a must as it’s very hot in Tulum. The staff were kind and professional if a bit disorganized (the system for using WhatsApp to make spa service appointments or ask questions was very spotty). You can rent bikes there which is awesome and the massage therapists are AMAZING - do yourself a favor and ask for Gerardo. Overall I had a great stay, these are just things I would want to know before booking.

    2 night trip, Apr 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I loved the property, it was clean, beautiful, and relaxing. Loved the yoga classes, the staff! Everyone was very helpful and professional, especially Gibran, he was very attentive and resourceful.

    3 night trip, Apr 18, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    It’s really nice and quiet hotel, breakfast has a good taste and beach club is good

    1 night trip, Apr 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Such an amazing resort! Super friendly stuff, clean rooms, secluded beach, positive vibes, great location !!!! Definitely will come back!!!!

    6 night trip with friends, Apr 17, 2021

    Verified Expedia guest review

  • 8.0.Very good

    I loved the upscale glamping aspect of the facility. Our room was amazing, steps from the ocean with a shared bathroom that was CONSTANTLY being cleaned. Every time I was in there, a staff member was cleaning it, and they did a wonderful job.

    7 night trip with friends, Apr 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Super nice and right on the beach! staff was very helpful!

    4 night trip with friends, Apr 17, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Will never return to Tulum

    The power went off while we were in the shower, the ac did not work, the bed was rock hard and it was super noisy. We could barely make it through one night of a four night stay and we left.

    Lee, 4 night trip, Apr 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We absolutely loved our stay here! Most amazing staff!

    6 night romance trip, Apr 15, 2021

    Verified Expedia guest review

See all 205 reviews