Guests
All properties in Marrakech, Marrakech, Marrakech-Safi, Morocco

Riad Elisa

Luxury riad with full-service spa, connected to a shopping centre, near Jemaa el-Fnaa

  • Free WiFi

Image gallery

  • Riad Elisa
  • Riad Elisa
  • Indoor Pool
  • Indoor Pool
  • Riad Elisa
Riad Elisa. Image 1 of 114.
1 / 114Riad Elisa
Ksour Rue Sidi Lyamani nº 21, Marrakech, 40000, Morocco
7.6.Good.
  • The staff were so friendly and couldn’t help us enough.

    Sep 23, 2019

  • I went with my friend and the stay was amazing. The place is super clean. The dinner was…

    Aug 1, 2019

See all 60 reviews

Official standards

This property advises that it adheres to Intertek Cristal (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 13 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

Feel at home

  • Private bathroom
  • Number of living rooms
  • Separate sitting area
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Medina
  • Jemaa el-Fnaa - 6-minute walk
  • Marrakech Plaza - 24-minute walk
  • Le Jardin Secret - 5-minute walk
  • Marrakesh Museum - 8-minute walk
  • Bahia Palace - 23-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 1 Bedroom, Smoking, Courtyard View
  • Room
  • Junior Suite
  • Luxury Suite

Location

Ksour Rue Sidi Lyamani nº 21, Marrakech, 40000, Morocco
  • In Medina
  • Jemaa el-Fnaa - 6-minute walk
  • Marrakech Plaza - 24-minute walk

What’s around

Landmarks

  • In Medina
  • Jemaa el-Fnaa - 6-minute walk
  • Marrakech Plaza - 24-minute walk
  • Le Jardin Secret - 5-minute walk
  • Marrakesh Museum - 8-minute walk
  • Bahia Palace - 23-minute walk
  • Royal Palace - 24-minute walk
  • Avenue Mohamed VI - 27-minute walk
  • Carré Eden Shopping Center - 27-minute walk
  • Majorelle Gardens - 28-minute walk
  • Palais des Congres - 29-minute walk

Getting around

  • Marrakech (RAK-Menara) 13-min drive
  • Marrakech Central Station 9-min drive

At a glance

Size

  • 13 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
*See small print for additional details or extra charges

At the property

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Indoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Steam room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2015
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Premium bedding

Things to enjoy

  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 26-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam.

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Small print

Also known as

  • Riad Elisa Marrakech
  • Elisa Marrakech
  • Riad Elisa Riad
  • Riad Elisa Marrakech
  • Riad Elisa Riad Marrakech
  • Riad Elisa Marrakech
  • Riad Elisa Riad Marrakech

Optional extras

Continental breakfast is offered for an extra charge of EUR 18 per person (approximately)

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 4.50 per person, per night. This tax does not apply to children under 12 years of age.
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 100

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Riad Elisa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no on-site parking at Riad Elisa.
  • Yes, there's an indoor pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in starting at 2 PM. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant that offers international cuisine. Nearby restaurants include Ksar Essaoussan (3-min walk), La table du Palais (3-min walk) and Chez Yassine (4-min walk).
  • No, this riad doesn't have a casino, but Casino de Marrakech (3-min drive) and Le Grand Casino de la Mamounia (12-min drive) are both nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Riad Elisa also has a steam room and spa services, as well as a garden.
7.6.Good.
  • 6.0.Good

    Building is impressive and has been nicely restored, but remains a work in process. - Air conditioning cut out during 2 of the nights at the Riad and room was sweltering without it - No keys are provided to Riad entrance door, which is locked overnight and attended by a night manager - we were woken up by repeated loud knocking in the early hours of one morning - Rooftop is still closed and apparently under renovation for another 3 months; had this been clearer at the time of booking, would likely have selected a different place to stay

    5 night trip, May 22, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Riad Elisa

    A pretty decent place to stay overall. The air conditioning wasn't working and we were told this upon check in, which didn't really leave us any other choice to go and find another hotel. However they provided fans for the room and given the structure of a Riad it wasnt really an issue as the room did not overheat. The staff were helpful and not overly intrusive. I'd recommend using the spa which is beautiful and you receive a free hammam with your stay. The Riad also has a car, which you should book instead of a taxi, it's much better value than taking a taxi.

    Christopher, 2 night romance trip, Sep 30, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent and beautiful Riad on the centre of town

    Very good. Unfortunately the air conditioning in the whole Riad had broken down which took the edge off an excellent stay.

    7 night trip, Sep 22, 2018

    Verified Expedia guest review

  • 2.0.Poor

    When we arrived to check in, the hotel was closed without prior notice.

    Anon, 3 night romance trip, Mar 17, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Location is just perfect! The riad is stunning and the staff are totally amazing! The rooftop is a must visit as it’s beautiful. A perfect riad and location for a Marrakesh trip

    Mrs Mary swift, 2 night trip, Jan 4, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    I booked this property 2 months ahead of time. The day of my arrival they cancelled on me and said they did not have room for my reservation

    10 night family trip, Dec 23, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Unwelcoming to guest also be careful of the staff trying to pocket your cash instead of using the credit card machine when paying for breakfast Sketchy employees!!!!!! Extremely limited staff available. Spa is okay but massage therapist were probably trained in the Amazon jungle I could massage myself better

    2 night romance trip, Nov 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The Zen Riad

    Riad Elisa was our favorite in Marrakech! It’s very clean and has a more modern / zen vibe and look. The rooftop terrace was beautiful for drinks at sunset. The staff were all very nice and helpful and the location was ideal. Easy to find right on the edge of the Medina and near a part of the souk that was easier to navigate. We did not do breakfast there as it was overpriced when most places include it and there airport pickup is overpriced too. But those are the only downfalls. Everything else was awesome and would definitely stay there again.

    3 night trip with friends, Oct 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing road. Staff makes you feel like family.

    It was amazing. Beautiful quaint stay. Right in middle of Luxor District of old marrakech. Great experience rather than a resort hotel.

    Alana, 2 night trip, Jul 3, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Perfect Location! Warm Service and Very Clean!

    Choose the Deluxe rooms the Duplex are small and on the lower floor, and ask for a room away from the main door if you don't want to be woken in the night from other guest coming back. Overall perfect location and relax Riad for your visit to Marrakech. Good food with a relaxed Spa! all you need. Enjoy!

    Alys, 6 night family trip, Jun 13, 2019

    Verified Hotels.com guest review

See all 60 reviews