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Hotel ISAGO Kobe

Photo gallery for Hotel ISAGO Kobe

Indoor spa tub
Indoor spa tub
Desk, laptop workspace, iron/ironing board, bed sheets
Twin Room, Non Smoking | Desk, laptop workspace, iron/ironing board, bed sheets

Overview of Hotel ISAGO Kobe

Hotel ISAGO Kobe

3.0 star property
3-star hotel in Chuo Ward with restaurant

7.8/10 Good

36 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Restaurant
  • 24/7 front desk
4-3-7, Kumochi-cho, Chuo-ku, Kobe, Hyogo, 651-0056
Main amenities
  • Daily housekeeping
  • Restaurants
  • Hot springs
  • Breakfast available
  • Self parking
  • Spa tub
  • 24-hour front desk
  • Air conditioning
  • Luggage storage
  • Banquet hall
For families
  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping
  • Lift
  • Self-parking (surcharge)

Room options

About this area

What's nearby

  • In Chuo Ward
  • Meriken Park - 9 min drive
  • Kobe University - 13 min drive
  • Kobe Anpanman Children's Museum & Mall - 4 min drive
  • Port of Kobe - 5 min drive
  • Kobe Harborland - 13 min drive
  • Hanshin Koshien Stadium - 34 min drive
  • Arima Hot Springs - 27 min drive
  • Rokkosan Ski Area - 35 min drive
  • Mount Rokko - 41 min drive
  • Akashi Kaikyo Bridge - 41 min drive

Getting around

  • Kobe (UKB) - 9 min drive
  • Osaka (ITM-Itami) - 23 min drive
  • Osaka (KIX-Kansai Intl.) - 72 min drive
  • Kobe Kasuganomichi Station - 12 min walk
  • Kobe Sannomiya Station - 22 min walk
  • Kobe Ojikoen Station - 24 min walk
  • Shinkobe Station - 6 min walk
  • Kasuganomichi Station - 20 min walk
  • Sannomiya Hanadokeimae Station - 23 min walk


  • Shirokiya - 5 min walk
  • Kobe Tankuma - 5 min walk
  • Level 36 - 5 min walk
  • Mame No Hatake - 5 min walk
  • Yoshinoya - 5 min walk

About this property

Hotel ISAGO Kobe

Located near a train station, Hotel ISAGO Kobe is a great choice for a stay in Kobe. Guests looking for a bite to eat can visit Kocho, which serves Japanese cuisine. Fellow travellers say good things about the overall property condition and breakfast. The property is only a short walk to public transportation: Shinkobe Station is 6 minutes away.


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 27 rooms


  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in a Half Board rate plan must check-in by 7.15 PM to receive dinner. Advanced notice required for late check-in for guests with Half Board rate plans arriving after 7.15 PM.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas


  • On-site self-parking (JPY 1000 per night)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7 AM–9 AM
  • Restaurant

What to do

  • Hot springs
  • Karaoke

Working away

  • Meeting rooms


  • 24-hour front desk
  • Luggage storage


  • Hot tub


  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk


  • English
  • Japanese

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Hydromassage shower head
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Phone


  • Daily housekeeping

Special features


Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.


Kocho – This restaurant specialises in Japanese cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of JPY 1650 per person (approximately)


  • Self-parking costs JPY 1000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner.


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel ISAGO Kobe Kobe
Hotel ISAGO Kobe Hotel
Hotel ISAGO Kobe Hotel Kobe

Frequently asked questions

Does Hotel ISAGO Kobe offer free cancellation for a full refund?
Yes, Hotel ISAGO Kobe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel ISAGO Kobe?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at Hotel ISAGO Kobe on 15 Dec 2022 start from £94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel ISAGO Kobe?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel ISAGO Kobe?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel ISAGO Kobe?
Yes. Self-parking costs JPY 1000 per night.
What are the check-in and check-out times at Hotel ISAGO Kobe?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Hotel ISAGO Kobe and nearby?
On-site recreation at Hotel ISAGO Kobe includes hot springs. Hotel ISAGO Kobe also has a hot tub.
Are there restaurants at or near Hotel ISAGO Kobe?
Yes, Kocho offers Japanese cuisine. Nearby restaurants include Shirokiya (5-min walk), Kobe Tankuma (5-min walk) and Level 36 (5-min walk).
What's the area around Hotel ISAGO Kobe like?
Hotel ISAGO Kobe is a short 6-minute walk from Shinkobe Station and 7 minutes' walk from Shin-Kobe Ropeway.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Great! Would consider staying here again.
1-night trip
Verified Expedia guest review

8/10 Very good

Hotel with natural hot spring
This hotel is hidden away in the residential area of Kobe, behind Kobe station. The staff is very accommodating, although there is a language barrier. There is a natural hot spring within the property and they asked you to pay 500 yen hot spring tax upon check in. There is a combination of japanese style room and western style room and it was slightly confusing to find our room as the identification was not clear and was not explained by reception upon check in. We stayed in a western style room, it was very small and it is fine if you are looking for a place to sleep for 1 night only.
Verified guest review

8/10 Very good

1-night trip
Verified guest review

8/10 Very good

部屋は狭いながら荷物を置くスペースもありお水も置いて下さってありとても良かったです。 ただ全体的に古さを感じました
1-night trip
Verified Expedia guest review

8/10 Very good

Vertigo, 1-night business trip
Verified Expedia guest review

4/10 Fair

akihiko, 1-night business trip
Verified guest review

8/10 Very good

YUMI, 1-night family trip
Verified guest review

10/10 Exceptional

1-night trip
Verified guest review

10/10 Exceptional

1-night trip
Verified guest review

6/10 Good

1-night business trip
Verified guest review