YOTEL Singapore Orchard Road (SG Clean)

The bed is amazingggggg. Space is rather small for two. But the comfort of the bed tops it off. It's adjustable too. No more snoring! Haha!

2nd time staying at YOTEL. Even though still in pandemic situation, YOTEL is able to provide excellent service.

A clean and cozy hotel. It has a great view of the city and near many shopping places and food spots. Recommended

Room is very small, very humid (small insects onsite because of the humidity). No cleaning during our 2 days. Good location

Lovely stay, room small but very functional . Good location for getting around

The hotel is modern with Yolanda and Yoshi, the hotel’s two robots, provide a unique experience. The location is great; right next to ion Orchard shopping centre and Orchard MRT station. There are also hundreds of shops, bars and restaurants within a few minutes walk. The hotel restaurant and bar is also very good,

Location is great. Walk distance to shopping mall and restaurant.

A really lovely hotel, all the staff so friendly & helpful. The room was spotlessly clean, I paid a little extra for a city view - I felt it was certainly worth it. Excellent location for malls & botanic gardens. Would definitely stay here again.

Everything was disappointing. Wi-Fi was spotty. The signal keeps dropping and connecting. Cleanliness of the room - Not clean at all. The towels had black flakes IN them. Same black flakes in the toilet bowl - had to flush a few times before they went away. The toilet bowl had oil (?) stains at the side. The switches have DIRTY fingerprints. The small table had watermarks on them. The bedsheets were stained. The mugs and cups had fingerprints. And a whole lot of things that I turned a blind eye to. Housekeeping I ignored the stains on the bedsheet and slept the 1st night cos I was exhausted. The next day, while my room was tidied up, the sheets were not changed. I called to get them to help me change the sheets again. I left the room and when I came back, the bed incline was changed but THE SHEETS WERE NOT CHANGED. I called conceirge to give my feedback, the person listened but did not ask for my room number (no, they dont know what room I am in). No follow-up or apology. Motion Sensor Lights and air conditioning are controlled by motion sensors. Nothing new. But this is the 1st time that I have lights switching off while I was showering. On top of that, the lights and aircon switched off while I was sleeping. I woke up several times sweating and to get the motion sensor to work. Fridge was not working. Bought milk and it spoilt cos the fridge wasn't cold enough. Had diarrhoea cos I drank a sip of said milk w/o checking.

This hotel was clean and staff were friendly and helpful, the pool area was nice and the cabins were very clean with quality bathroom products. However, the cabin was far too small for three guests, there was no where to sit other than on the bed and bunk bed, and barely enough luggage. I would only stay here again if I was alone or with just one other person. The location of the hotel on Orchard Road was great, shops nearby and good transport links.