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Hotel Cristal Porto

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Garden
Standard Double Room | 1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
Suite | 1 bedroom, in-room safe, desk, laptop workspace
Single Room | 1 bedroom, in-room safe, desk, laptop workspace

Overview of Hotel Cristal Porto

Hotel Cristal Porto

4.0 star property
4-star hotel in Centro / Baixa with restaurant and bar/lounge

8.8/10 Fabulous

307 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Restaurant
  • Bar
  • 24/7 front desk
The price is £58
Price available on 5/3/2023
Map
Travesso de Antero de Quental, 360, Porto, 4000-087

Room options

About this area

What's nearby

  • In Centro / Baixa
  • Porto Historic Center - 7 min drive
  • Ribeira Square - 22 min drive

Getting around

  • Porto (OPO-Dr. Francisco de Sa Carneiro) - 20 min drive
  • Contumil Station - 5 min drive
  • General Torres Station - 5 min drive
  • São Bento Station - 23 min walk
  • Faria Guimarães Station - 7 min walk
  • Marquês Station - 9 min walk
  • Lapa Station - 10 min walk

Restaurants

  • Restaurante Augusto - 3 min walk
  • PAJU - 4 min walk
  • Churrasqueira Paraíso - 6 min walk
  • Casa Paraíso 2 - 6 min walk
  • Rito - 6 min walk

About this property

Hotel Cristal Porto

When visiting Porto, Hotel Cristal Porto is a great choice to consider. The pub is a great place to grab a drink, and guests looking for a bite to eat can visit Cristal, which serves Portuguese cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a terrace and a garden. Fellow travellers say good things about the room service and helpful staff. The property is only a short walk to public transportation: Faria Guimarães Station is 7 minutes and Marquês Station is 9 minutes.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 94 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)

What to do

  • Bike rentals nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Garden
  • Terrace

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells

Languages

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cristal – This restaurant specialises in Portuguese cuisine and serves breakfast, lunch and dinner.
Porto Ruby – On-site pub. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Breakfast costs between EUR 9 and EUR 9 for adults, and EUR 4.5 and EUR 9 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 40 per day

Parking

  • Self-parking costs EUR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Long-term renters welcome. </p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>
Property registration number 586

Also known as

Cristal Porto
Hotel Cristal Porto Hotel
Hotel Cristal Porto Porto
Hotel Cristal Porto Hotel Porto

Frequently asked questions

Does Hotel Cristal Porto offer free cancellation for a full refund?
Yes, Hotel Cristal Porto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Cristal Porto?
As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at Hotel Cristal Porto on 5 Mar 2023 start from £58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Cristal Porto?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Cristal Porto?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Cristal Porto?
Yes. Self-parking costs EUR 10 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Cristal Porto?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Hotel Cristal Porto?
No, this hotel doesn't have a casino, but Casino Espinho (20-min drive) is nearby.
What is there to do at Hotel Cristal Porto and nearby?
Have fun during the warmer months with activities nearby such as cycling. Hotel Cristal Porto also has a garden.
Are there restaurants at or near Hotel Cristal Porto?
Yes, Cristal offers Portuguese cuisine. Nearby restaurants include Restaurante Augusto (3-min walk), PAJU (4-min walk) and Churrasqueira Paraíso (6-min walk).
What's the area around Hotel Cristal Porto like?
Hotel Cristal Porto is in Centro / Baixa, a short 7-minute walk from Faria Guimarães Station and 15 minutes' walk from Porto Historic Center.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

Maria, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MARK, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Wonderful room and the lobby was magical!
Carina, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

jiwa, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

C, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value for the price. You could easily spend much more and get less in another hotel. Very clean, well maintained, and up to date. Quiet and comfortable room and a generally quiet hotel, even when full, in a quiet neighborhood and street. Excellent breakfast. Very helpful staff. Will stay there again if I revisit Porto.
Michael, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

demetris, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel Cristal
The staff were excellent. The hotel had problems with bathroom drains but was clean and rooms spacious. The distance from the centre was very misleading - much more than 15mins The breakfast was disappointing. I left my phone charger but the hotel will not return it I have to arrange collection of it - disappointing response.
Grace, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

2/10 Poor

No complimentary water in the room unless you check with reception and have to specify that you are not buying water but requesting a promised complimentary water that you didn’t receive on the first night of your stay, otherwise, they will charge you naturally assuming you are trying to buy some water since you didn’t mention it at check-in because you should have received the water one way or another. They refused to admit that it was their mistake not to put a complimentary water in the room and claimed it was the guest who is misleading them. The first staff who checked me in said it should be on the table in my room. The second guy who assumed I wanted to buy a bottle of water said I should receive the complimentary one at check-in. Really funny. It feels like they are suspecting if I really didn’t receive the free water and they act like I’m trying to scam one small bottle of water from them. And it is 4-star hotel. And the room I booked was for two-people use since singles were sold out. And I can get only one small bottle of water only on the first night of my stay only by asking for it. Not even a second bottle or a large size. And they don’t even provide slippers for guests who do not have reservation for a suite. So I guess the eco-friendly is exclusively for guests who can’t pay for a suite.
Zhongxu, 1-night trip
Verified Orbitz guest review