Guests
All properties in San Andres, San Andres y Providencia, Colombia

Portobelo Plaza de las Americas

3.5-star hotel in San Andres with outdoor pool and restaurant

  • Free WiFi
From
£93

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 49.
1 / 49Outdoor Pool
Avenida Las Americas 1A-101, San Andres, 880001, Colombia
8.2.Very good.
  • The room and corridors have a very unpeassant dump smell. The pool is more like a big…

    Jun 24, 2019

  • Great place close to the beach and attractions Small rooms, but everything you need

    Sep 8, 2021

See all 106 reviews

Official standards

This property advises that it adheres to Intertek Cristal (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Safe
Walkable
Convenient
Dining options
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 52 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness centre

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Spratt Bight Beach - 5-minute walk
  • Coton Cay - 6-minute walk
  • Paintball San Andres - 7-minute walk
  • Islote Sucre - 15-minute walk
  • North End - 21-minute walk
  • Punta Norte - 22-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Single Room
  • Double Room
  • Triple Room
  • Suite

What’s around

Landmarks

  • Spratt Bight Beach - 5-minute walk
  • Coton Cay - 6-minute walk
  • Paintball San Andres - 7-minute walk
  • Islote Sucre - 15-minute walk
  • North End - 21-minute walk
  • Punta Norte - 22-minute walk
  • First Baptist Church - 2.5 mi / 4.1 km
  • San Andres Hill - 2.6 mi / 4.2 km
  • Rocky Cay - 3.7 mi / 5.9 km
  • Big Pond Lagoon - 3.7 mi / 6 km
  • Island House Museum - 4.2 mi / 6.8 km

Getting around

  • San Andres (ADZ-Gustavo Rojas Pinilla Intl.) 3-min drive
  • Airport drop-off service
map
See on map
Avenida Las Americas 1A-101, San Andres, 880001, Colombia

At a glance

Hotel size

  • This hotel has 52 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport drop-off (available 24 hours)*

Parking

  • No on-site parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Pool umbrellas

Working away

  • Business centre
  • Conference space
  • Conference space size (feet) - 323
  • Conference space size (meters) - 30
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Lift
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant only serves breakfast.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or checkout:

  • For stays on or after 1 January 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 20000 per vehicle

Children & extra bedsPay at property

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Also known as

  • Portobelo Plaza las Americas Hotel San Andres
  • Portobelo Plaza de las Americas San Andres
  • Portobelo Plaza de las Americas Hotel San Andres
  • Portobelo Plaza las Americas Hotel
  • Portobelo Plaza las Americas San Andres
  • Portobelo Plaza Las Americas
  • Portobelo Plaza de las Americas Hotel
  • Portobelo Plaza de las Americas San Andres
  • Portobelo Plaza de las Americas Hotel San Andres
  • Portobelo Plaza Las Americas
  • Portobelo Plaza de las Americas Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Portobelo Plaza de las Americas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no on-site parking at Portobelo Plaza de las Americas.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 12:30 PM. Contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include Seaweed Cevicheria (5-min walk), Coffee Break (6-min walk) and Bocca de Oro (6-min walk).
  • Yes, a shuttle from the hotel to the airport is available. The charge is COP 20000 per vehicle.
  • Portobelo Plaza de las Americas has an outdoor pool and a fitness centre.
8.2.Very good.
  • 4.0.Fair

    Not the best choice

    Wrist band hotel No visitors (don’t plan to meet new friends) 3 pm check in start (60 minutes wait) 4 pm in room Unhappy staff Don’t pay more than $70USD per night Line at breakfast takes 30 min opens at 7:30am Slow lazy staff Pictures make it look special but it’s not $150 fine if you clog a toilet A hotel of rules for guests over performance to guest experience Bathroom smells of cat pee

    John, 3 night trip, Jul 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great!

    5 night family trip, Jun 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice and close to everything. I recommend this place

    5 night romance trip, Jun 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything is good

    5 night trip with friends, May 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    A lovely clean place with a friendly staff.

    3 night romance trip, May 21, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The hotel is in a very good location and is close to everything. The beach is less than 5 minute walk. The staff was very helpful and friendly. I would definitely stay here again

    Jaime, 4 night trip, Jan 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The food was very good and near of everything. Friendly staff

    MarcosMurillo, 4 night trip with friends, Jan 21, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Poor maintenance of the rooms Overpriced for the quality’s of the hotel

    Jose, 4 night romance trip, Jan 8, 2020

    Verified Expedia guest review

  • 6.0.Good

    It was ok....nothing great...no hot water the first two days...no tv for the last several days.

    JohnStegner, 4 night trip, Jan 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Small hotel but cozy, clean, friendly staff, good food(although expensive); just 2 blocks away from the beach. Not a luxurious hotel but good enough for resting and having a good time.

    Resting, 3 night romance trip, Dec 21, 2019

    Verified Expedia guest review

See all 106 reviews