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1 room, 2 adults

Al Bandar Rotana

5-star5 stars
Great for familiesThis property has good facilities for families.
Baniyas Road, Deira, Dubai, United Arab Emirates

Bayfront hotel with 5 restaurants, near Al Ghurair Centre
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • Club lounge was an excellent facility. We arrived one day early (my fault) but they found…Aug 18, 2019
  • My worst experience ever as far as customer service and Quality for the money that I paid…Dec 6, 2019

Al Bandar Rotana

from £89
  • Classic Room, 1 King Bed, City View
  • Classic Room, 2 Single Beds, City View
  • Premium Room, 1 King Bed (Creek View )
  • Premium Room, 2 Single Beds (Creek View )
  • Club Double Room, 1 King Bed (Creek View)
  • Club Twin Room, 2 Single Beds (Creek View)
  • 1 Bedroom Suite
  • Club Suite (Creek View)
  • Premium 1 bedroom Suite
  • Royal Suite (Creek View)

What’s around Al Bandar Rotana

Landmarks

  • In Deira
  • City Centre Deira (27-minute walk)
  • Al Ghurair Centre (16-minute walk)
  • Dubai Museum (44-minute walk)
  • Dubai Creek Golf & Yacht Club (44-minute walk)
  • Creek Park - 2.5 mi / 4.1 km
  • Dubai Creek - 2.6 mi / 4.2 km
  • Dubai Festival City Mall - 4.3 mi / 7 km

Getting around

  • Dubai (DXB-Dubai Intl.) 7-min drive
  • Sharjah (SHJ-Sharjah Intl.) 22-min drive
  • Dubai (DWC-Al Maktoum Intl.) 50-min drive
  • Union Station 16-min walk
  • Al Rigga Station 17-min walk
  • Baniyas Square Station 21-min walk
  • Free shopping centre shuttle
  • Free beach shuttle
  • Free ski shuttle

At a glance

Key facts

Hotel size

  • This hotel has 190 rooms
  • This hotel is arranged over 18 floors

Check-in and check-out

  • Check-in time starts at 2 PM
  • Check-out time is noon
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking (limited)

Offsite

  • Free beach shuttle

  • Free ski shuttle

  • Free shopping centre shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Free pool cabanas
  • Free ski shuttle
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sunloungers
  • Health club
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 366
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2017
  • Lift
  • ATM/banking
  • Designated smoking areas
  • Terrace
Accessibility
  • Braille or raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Afrikaans
  • Arabic
  • Chinese
  • Czech
  • Danish
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Polish
  • Romanian
  • Russian
  • Thai
  • Turkish
  • Ukrainian
  • Urdu

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Second bathroom
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Bodylines has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Salt & Pepper Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Gusto Italian Restaurant – This restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Vanilla Lobby Lounge – This café only serves light fare. Open daily.

Morgan’s Gastropub – This gastropub specialises in British cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.

The Deck Pool Lounge – This bar only serves light fare. A children's menu is available. Open daily.

Al Bandar Rotana’s small print

Also known as

  • Al Bandar Rotana Hotel
  • Al Bandar Rotana Dubai
  • Al Bandar Rotana Hotel Dubai
  • Al Bandar Rotana Hotel
  • Al Bandar Rotana Dubai
  • Al Bandar Rotana Hotel Dubai

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the spa.

    Heating is not provided. Guests can rest easy knowing that there's carbon monoxide detector and a smoke detector on site.

    Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: AED 20 per accommodation, per night

    Deposit: AED 500 per night

    Optional extras

    Parking is available nearby and costs AED 66 per day

    Rollaway beds are available for AED 120.0 per night

    Buffet breakfast is offered for an extra charge of AED 130 for adults and AED 65 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of AED 125 per vehicle

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Exceptional 9.4 From 293 reviews

    Very good 8.0
    .
    Club lounge was an excellent facility. We arrived one day early (my fault) but they found us a room for the night anyway, even though it was a smoking room! The smell was terrible! Would not book a tour from the front desk again though as we were less than impressed with our very expensive private tour! We were given one 500ml bottle of water over the three hour tour, the temperature was 45 degrees.
    Patricia, au3 night romance trip
    Poor 2.0
    Worst experience ever
    My worst experience ever as far as customer service and Quality for the money that I paid for a 5 star hotel . Extremely rude management and staff . Breakfast experience was horrible as well as the Italian Resturant inside the hotel . The housekeeping experience was another horrible experience as I catch them using a towel cleaning inside the toilet seat and using the same towel for the seat as well . The incident was reported to the management and all I got back was “ we are going to look into it “ and we are “sorry “ . The refrigerator stopped working for a day or 2 and made all my food go bad and no reimbursement for it from the hotel side . Bad smell in the hallways and corridors as well as lobby ‏ Considering This a 5 start hotel . The night shift maneger was extremely rude and disrespectful with an attitude and temper problems . I wouldn’t recommend anyone to stay and experience this hotel . Unfortunately I was stuck there for weeks because it was pre-paid through Hotels.com and it got the situation more complicated or I would be checking out from the next day . Overall i would say they have a lack of management and quality which let me to an incident with the night shift Manager in the lobby with the dubai police being involved where I had to check out by force the next day . I will be looking into this case further as they ruined my whole trip after years of years of traveling and experiencing different hotels as a gold member with hotels.com
    Pouya, us12 night business trip
    Exceptional 10.0
    I chose this hotel as the location was perfect for what I wanted to explore in and around the Deira district. Some hotels advertise themselves as a 5 star when in fact they are a four star. The Al Bandar Rotana is the top end of a 5 star hotel. The patrons, bar staff, reception, cleaners are all very friendly, very welcoming and helpful. The cleanliness of our room was 1st class and the hotel as a whole is very clean. We were very pleased with the hotel and will stay again as they have offered a 10% discount the next time I stay. I have always stayed at a 5 star hotel and the Al Bandar Rotona reminds me of The Sofitel (on the Palm) Hotel. It’s just in a different location. Both beautiful and exceptional hotels. I would definitely recommend the Al Bandor Rotana to anyone considering staying in the Deira area of Dubai, as travelling to downtown, I.e: Burj Khalifa, Dubai Mall is only 15 minutes in a taxi which costs AED 25. The Emirates Mall, Burj Al Arab are further away. If you want to take a long stroll, the Gold Souk is a 30 minute walk from the hotel or AED 15 in a taxi. The rooftop swimming pool is a must. The view of Dubai is awesome. Overall, a fantastic hotel, highly recommended to anyone with or without children to experience what we did. Thank you Al Bandor Rotana (Dubai-Deira) for treating us as royalty.
    gb7 night family trip
    Exceptional 10.0
    Top- Notch!
    We (family of 4) stayed here for 4 nights. Had booked 2 separate rooms but were upgraded to a 2-bedroom apartment. Our stay was a faultless 5-star experience from start to finish. A big Thank You to all staff, who were all very kind and helpful. We especially liked the great view of Dubai Creek, The Frame and the downtown skyline incl. Burj Khalifa. Most attractions are only a short taxi ride away (~30 AED) and having the Union and Al Rigga metro stations nearby was a plus for our sons. Fun fact: the hotel bar has the standard Happy Hour from 4-8pm, but then does another one from midnight till 2am so guests have two opportunities to enjoy a drink at a [more] reasonable price. Will definitely stay here again on our next stop-over in Dubai!
    Johannes, us4 night family trip
    Exceptional 10.0
    Best hotel I have stayed in.
    I traveled to Dubai with my girlfriend and two friends for the first time and we stayed in Al Bandar Rotana. We were impressed from the start by the friendliness of the staff greeting us when we arrived from the airport. Here we met Gilbert who is an amazing person really friendly and helpful. We also had the pleasure of meeting Mina who is also an amazing person who was very friendly and helpful. The hotel is beautiful and the rooms are gorgeous. Everything is modern and brand new. The pool is really nice and clean with a breathtaking view of Dubai downtown including Burj khalifa. When I come back to Dubai I am coming back to this hotel. Location is perfect, staff are amazing, hotel is gorgeous restaurants and bars in hotel are really nice.
    Patrik, ie7 night trip with friends

    Al Bandar Rotana

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