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All properties in Rambukkana, Sabaragamuwa Province, Sri Lanka
1 room, 2 adults

Hotel Elephant Bay

3-star3 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free WiFi
  • Free self parking
Pinnalandawatta, Rambukkana, 70130, Sri Lanka

Family-friendly hotel in Rambukkana with outdoor pool and restaurant
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free WiFi
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Sri Lanka may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Well positioned hotel, nice room but, As documented elsewhere you can not even go to the…Oct 21, 2018
  • This is a fantastic hotel in a fabulous natural location.Dozens of Fruit bats fly out of…Aug 14, 2018

Hotel Elephant Bay

  • Economy Double Room, 1 Double Bed, Garden View
  • Deluxe Room, Elephant Bath View
  • Superior Family Room, River View
  • Superior Single Room, River View
  • Superior Room, Mountain View
  • Superior Room, River View
  • Superior Triple Room
  • King Room, Elephant Bath view

What’s around Hotel Elephant Bay

Landmarks

  • Wewaladeniya King's Temple - 6.3 mi / 10.2 km
  • Uthuwankanda Church - 7.2 mi / 11.6 km
  • Alagalla Mountain - 9 mi / 14.5 km
  • Kadugannawa Tea Factory & Sales Center - 13.8 mi / 22.1 km
  • Gadaladeniya Temple - 17.8 mi / 28.7 km
  • Lankatilaka Vihara - 19.6 mi / 31.5 km
  • Suriyakantha Centre d'Art et de Culture - 20.4 mi / 32.8 km
  • Embekka Devale - 20.4 mi / 32.9 km

Getting around

  • Kandy Railway Station 43-min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon

Restrictions related to your trip

  • Sri Lanka may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cots (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self-parking on site

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Bicycle rentals on site
  • Playground on site
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Rooftop terrace
  • Garden
  • Picnic area
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hotel Elephant Bay’s small print

Also known as

  • Hotel Elephant Bay Hotel
  • Hotel Elephant Bay Rambukkana
  • Elephant Bay Rambukkana
  • Hotel Hotel Elephant Bay Rambukkana
  • Rambukkana Hotel Elephant Bay Hotel
  • Hotel Hotel Elephant Bay
  • Elephant Bay
  • Hotel Elephant Bay Rambukkana
  • Hotel Elephant Bay Hotel Rambukkana
  • Hotel Elephant Bay Hotel
  • Hotel Elephant Bay Rambukkana
  • Hotel Elephant Bay Hotel Rambukkana

Policies

This property accepts credit cards. Cash is not accepted.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Elephant Bay

  • Does Hotel Elephant Bay offer free cancellation for a full refund?
    Yes, Hotel Elephant Bay does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at Hotel Elephant Bay?
    Yes, there's free self parking.
  • Is there a pool at Hotel Elephant Bay?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Hotel Elephant Bay?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Elephant Bay?
    You can check in starting at 4 PM. Check-out time is noon.
  • Are there restaurants at or near Hotel Elephant Bay?
    Yes, there's an on-site restaurant. Nearby restaurants include Hela Bojun Hala - Pinnawala (6-min walk), Athukorala Bakery (3.9 mi) and Athukorala Bakery (6.2 mi).
  • Is an airport shuttle service offered by Hotel Elephant Bay?
    Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.

Recent reviews

Good 7.4 From 34 reviews

Very good 8.0
The location is amazing. Seeing the elephants from your room is amazing. But service was poor. The daily housekeeping didn't exist and when we enquired about our 2 free bottles of water per day we were made to feel like we were lying. One man in the restaurant went out of his way to treat us poorly. It was very disappointing.
Joshua, gbFamily trip
Very good 8.0
good for elephants but not the best hotel
hotel was good but could do with a bit of work. the bathroom window wouldn't shut properly so we had to make sure bathroom door was shut to stop the mosquitoes getting in during the night. we tried to go into the hotel before check in but we weren't allowed. you can see the elephants in the morning from the hotel though. check in and out was easy. there is also spice gardens nearby which you can visit along the way. we had dinner at the hotel which was a new buffet. veggie options weren't great buy they did have some, it wasn't the best and a lot more expensive than local restaurants but there isn't much choice round there that's nearby. breakfast was ok but fruit was covered in flies so just had eggs on toast and the hot food that was covered. elephants on the safari tour in kadulla was much better!
Christopher, gb1 night romance trip
Very good 8.0
If you like elephants!
I stayed here for three nights and was very happy with the hotel, its surroundings, the staff and the elephants. My room overlooked the river and the elephant bath. Breakfast was fine perhaps a little samey but generally OK. The staff were unobtrusive but helpful when needed...especially Priantha who with his cheerful countenance made my stay more enjoyable.
Eileen, gb3 night trip
Exceptional 10.0
It is a very comfortable hotel
It was a great experience and the staff was very friendly and helpful.enjoyed watching elephants and the sunset#love the place
pasindu , gb1 night trip
Poor 2.0
Really bad experience
Got the wrong room and only noticed it a couple of hours after we arrived. We paid for the elephant bath view and we were literally on the opposite side. We went to tell the receptionist after dinner and they didn't do anything. We had to go back at the reception the following morning and had to argue with the restaurant manager (it seems) because the actual manager was nowhere to be found. We paid for a deluxe room with ELEPHANT BATH VIEW and we got the river view. The whole point that we booked this room was to see the elephants. Anyway, after a LONG TIME arguing with them, they did decide to give us a little discount but that was not enough for us. The room had stains on towels and sheets. The bathroom was not cleaned (sink had bugs and the shower had 2 spiders in it and we found a cockroach !!!). The food is not good, tasted frozen (had the cheeseburger). Also had the carbonara, it smelled really weird and the chef put chicken that had been boiled ?? (The waiter told us that because we complained about it) The food is expensive for what you get. 250 rupees for a bottle of water !!! Breakfast was included and well I'm glad because there was almost nothing on the tables. There were brioche buns etc not good at all, were definitely frozen. Plus the tv was not working, we had to ask them to come and fix it. Overall a bad experience. Go somewhere else !!
Eloïse, as1 night romance trip
Good 6.0
Unsure about how I feel... we had an incredible view from the balcony and it was incredibly exciting when the elephants first appeared in the river about 100 yards away. The excitement disappeared a bit as the “handlers” brought the elephants closer and we realized they had chains on their necks and were eventually chained to the ground to stay in place so that the tourists were free to gawk and take photos.
us1 night romance trip
Very good 8.0
Elephants save the day.. and the stay!
The Elephant experience (seeing them bathed and up close) was A++. The hotel is fine and the service is good. Food was just OK. Particularly at night, it is a beautiful facility - outdoors with the lighting in the pool area and the sound of the river rushing by. Unfortunately, the place next door had loud thumping trance club music blaring from about noon until 2AM on the one day/night we were there. It really almost ruined what should have been a more peaceful stay. They said it was just that one time (local holiday or something). Everyone was complaining and management definitely got the message. I would ask about it before I book again. But the Elephants!! The animals were so captivating that I found myself able to tune out the hideous music most of the time.
David, us1 night trip with friends
Very good 8.0
Good view but run down.
Good area to view the elephants but could do with some TLC. Very dusty and seemed like it has been let go. River was in flood so elephants could not go to the river while we were there. Check on river heights before you book.
Sharr, au1 night romance trip
Poor 2.0
The only thing about the hotel is that the view is beautiful. The room was very poor in all it’s aspects. The property needs refurbishment especially the rooms.
us1 night trip
Good 6.0
Great place to watch elephants.
It was very good location and it’s unique experience watching parade of almost 50 elephants and then bathing and doing lots of mischief in the river for two hours. Negative side of the stay - breakfast was very poor. Shower pressure in the bathroom was absolutely poor. Overall I will say that if you are nature lover then you will definitely enjoy this place.
SHAH, in2 night romance trip

Hotel Elephant Bay