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Krystal Grand Suites Insurgentes

4-star hotel with restaurant, near Manacar Tower

  • Free WiFi
From
£51

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Executive Suite Single - Bathroom
  • Executive Suite - Bathroom
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 40.
1 / 40Lobby Sitting Area
8.8.Fabulous.
  • Again, another stay at the Krystal Grand Suite and it was great. Very clean room, very…

    Oct 6, 2019

  • Great hotel, excellent value for the rooms, which are furnished to a high standard and…

    Mar 9, 2019

See all 627 reviews

Official standards

This property advises that it adheres to Intertek Cristal (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Dining options
Convenient
Walkable
Transport options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Kitchenette

Property highlights

Main amenities

  • 150 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness centre
  • Valet parking

For families

  • Kitchenette
  • Cookware, dishware and utensils
  • Microwave
  • Fridge
  • Connecting/adjoining rooms available
  • Television

What’s around

  • In Coyoacan
  • Frida Kahlo House Museum - 35-min walk
  • Manacar Tower - 26-min walk
  • Centro Coyoacan - 31-min walk
  • World Trade Center Mexico City - 3.7 mi / 6 km
  • The Angel of Independence Monument - 6.3 mi / 10.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Suite Single
  • Executive Suite Double
  • Junior Suite
  • Master Suite
  • Expedia VIP Suite

Location

  • In Coyoacan
  • Frida Kahlo House Museum - 35-min walk
  • Manacar Tower - 26-min walk

What’s around

Landmarks

  • In Coyoacan
  • Frida Kahlo House Museum - 35-min walk
  • Manacar Tower - 26-min walk
  • Centro Coyoacan - 31-min walk
  • World Trade Center Mexico City - 3.7 mi / 6 km
  • The Angel of Independence Monument - 6.3 mi / 10.2 km
  • Estadio Azteca - 6.7 mi / 10.7 km
  • Chapultepec Park - 7.7 mi / 12.4 km
  • Autodromo Hermanos Rodriguez - 9.4 mi / 15.1 km

Getting around

  • Benito Juarez International Airport (MEX) 13-min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) 61-min drive
  • Mexico City Buenavista Station 11-min drive
  • Mexico City Fortuna Station 16-min drive
  • Tlalnepantla de Baz Station 21-min drive
  • Miguel Angel de Quevedo Station 12-min walk
  • Viveros Station 16-min walk
  • Barranca del Muerto Station 19-min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 150 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens (up to 2 guests per booking) staying 3 nights or more. PCR screening for COVID-19 is available for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*
  • 2 per room (up to 22 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • On-site valet parking (MXN 185 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Fitness facilities

Working away

  • Business centre
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 70
  • Conference space size (meters) - 7

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Lift
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • Individually furnished

Freshen up

  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Cookware, dishware and utensils
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Small print

Also known as

  • Krystal Suites Insurgentes
  • Krystal Grand Suites Insurgentes Hotel
  • Krystal Grand Suites Insurgentes Mexico City
  • Krystal Grand Suites Insurgentes Hotel Mexico City
  • Krystal Grand Insurgentes Sur
  • Krystal Grand Suites Insurgentes Hotel
  • Krystal Grand Suites Insurgentes Mexico City
  • Krystal Grand Suites Insurgentes Hotel Mexico City
  • Krystal Suites Insurgentes
  • Krystal Grand Insurgentes Sur

Optional extras

Valet parking costs MXN 185 per night

Cooked-to-order breakfast is offered for an extra charge of MXN 265 per person (approximately)

Pets are allowed for an extra charge of MXN 500 per pet, per day

Airport shuttle service is offered for an extra charge of MXN 350 per vehicle (one-way)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Krystal Grand Suites Insurgentes does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs MXN 185 per night.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 10 kg per pet. There's a charge of MXN 500 per pet, per day.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon.
  • Yes, there's an on-site restaurant. Nearby restaurants include El Rincón de la Lechuza (4-min walk), Sushi Itto Altavista (5-min walk) and Puerto Madero (6-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 350 per vehicle one-way.
  • Maintain your daily exercise routine at the gym.
8.8.Fabulous.
  • 10.0.Exceptional

    Nice hotel, clean and comfortable. Will visit again

    Shaun, 1 night romance trip, Jan 12, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Good location and relatively nice but there are better options for the price bracket (more expensive/suites). In particular I had expected all the little things to be included but the parking and other services was all additional. We also had to ask for towels which had not been replaced when the room was cleaned.

    Charles, 2 night trip, Oct 27, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Spacious suite with fantastic views !

    Really fast check in and great upgrade to suite with fantastic city views. Only downside is forgot to clear the room on the 2nd day and forgot the towels Would definitely book again though

    Paul, 2 night family trip, Oct 27, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Good clean hotel only downside really was the loud band playing and the room was almost shaking but we were moved to the other side of the building.

    Sophie, 4 night romance trip, Oct 25, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Great hotel

    Really nice hotel

    5 night business trip, Aug 3, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    pet friendly y muy practico y cómodo.

    Super! Viajamos con mascota y fue muy practico. Hay tienda de mascota cerca, veterinario (para certificado de viaje aéreo) a corta distancia y servicio de Spa para mascotas. La terraza de desayuno nos encanto y el trato y servicio del personal excelente! La zona nos encanto.

    GLORIA, 2 night family trip, Jun 11, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Bad surprise

    They never made one of the two rooms I booked, the wanted to charge an extra for "early check in", overall this hotel has diminished it's quality.

    Guillermo, 1 night family trip, Jun 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    COMODO, MUY BUENA UBICACION

    HABITACION MUY AGRADABLE, CAMA Y COLCHON EXTRAORDINARIO. LA REGADERA ESTABA CON ALGUNOS DETALLES DE LIMPIEZA. EXCELENTE ATENCION DEL PERSONAL. SIN DUDA ALGUNA ME QUEDARIA DE NUEVO

    JOSÉ ANTONIO, 1 night business trip, May 23, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Don’t recommend it

    Awful, late check in because the room wasn’t ready. Double bed instead of a single bed.

    Diego, 1 night trip, Mar 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was amazing! Will definitely go again. The only thing I would say needs work is the sewagey smell there is in the shower. It can get a pretty bad smell. But overall everything was amazing.

    2 night family trip, Mar 13, 2021

    Verified Expedia guest review

See all 627 reviews