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Burts Hotel

Photo gallery for Burts Hotel

Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi
Breakfast meal
Free toiletries, hair dryer
Bar (on property)

Overview of Burts Hotel

Burts Hotel

3.0 star property
3-star hotel in Melrose with restaurant and bar/lounge
9.4 out of 10 Exceptional
9.4/10 Exceptional

193 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • Non-smoking
Map
Burts Hotel, Market Square, Melrose, Scotland, TD6 9PL
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Terrace
  • Garden
  • Snack bar/deli
  • Meeting room
  • Luggage storage
  • Limited hour front desk
  • Newspapers in lobby (surcharge)
For families
  • Free cots/infant beds
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

Getting around

  • Edinburgh Airport (EDI) - 54 min drive
  • Tweedbank Station - 3 min drive
  • Galashiels Station - 7 min drive
  • Stow Station - 25 min drive

Restaurants

  • Alfonso Crolla - 8 min drive
  • Herges on the Loch - 5 min drive
  • Quins - 10 min drive
  • Provender - 3 min walk
  • Tempest Brewing Co - 4 min drive

About this property

Burts Hotel

When visiting Melrose, Burts Hotel is a great choice to consider. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a snack bar/deli, a terrace and a garden. Fellow travellers like the comfortable beds and helpful staff.

Languages

Czech, English, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 1 PM until 10 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 11 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible parking
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Burts Hotel Melrose
Burts Melrose
Burts Hotel Hotel
Burts Hotel Melrose
Burts Hotel Hotel Melrose

Frequently asked questions

Does Burts Hotel offer free cancellation for a full refund?
Yes, Burts Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Burts Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Burts Hotel?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Burts Hotel?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Burts Hotel?
You can check in from 1 PM - 10 PM. Check-out time is 11:00 AM. Contactless social distancing is available.
What is there to do at Burts Hotel and nearby?
Burts Hotel has a garden.
Are there restaurants at or near Burts Hotel?
Yes, there's an on-site restaurant that offers local cuisine.
What's the area around Burts Hotel like?
Burts Hotel is a short 3-minute walk from Melrose Abbey and 2 minutes' walk from Saint Cuthbert's Way.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.5/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect stay in Melrose
Amazing hotel. Fabulous food in the restaurant.
Rhonda, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Niall, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gem of a hotel
From start to finish a great time. Lovely staff, great food of high quality...we will be returning and recommending to friends
Adrian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely weekend away!
It was a lovely visit. Beautiful new en suite in a good sized fresh bedroom. Facilities were excellent and breakfasts generous and very tasty. Staff took my luggage to and from bedroom and were very friendly.
Trudy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely hotel.. very friendly staff. Fabulous meals.
Lynne, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rob, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ronald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A memorable stay
We had a wonderful stay at the Burt Hotel . Was a celebration weekend and could not have been better . Food , staff and comfort exceeds expectations.
Mary, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Allan, 2-night trip
Verified Hotels.com guest review