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All properties in Colombo, Western Province, Sri Lanka
1 room, 2 adults

Shangri-La Hotel, Colombo

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Dry cleaning/laundry service
  • Free self parking
  • Free WiFi
1 Galle Face, Colombo, 00200, Sri Lanka

Luxury hotel with full-service spa, connected to a shopping centre, near Galle Face Green
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Dry cleaning/laundry service
    • Free self parking
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • We like the friendly staff, comfortable room and the beautiful view. We were v happy with…Feb 22, 2020
  • Everything about this hotel was fantastic! Staff and service was excellent. Staff were…Dec 28, 2019

Shangri-La Hotel, Colombo

from £123
  • Deluxe Twin Room, 2 Single Beds, Ocean View
  • Deluxe Twin Room, 2 Single Beds, Lake View
  • Horizon Club, Room, 1 King Bed, Ocean View
  • Horizon Club, Twin Room, 2 Single Beds, Ocean View
  • Horizon Club, Room, 1 King Bed, Lake View
  • Horizon Club, Twin Room, 2 Single Beds, Lake View
  • Premier Twin Room, 2 Single Beds, Ocean View
  • Executive Suite, 2 Single Beds
  • Deluxe Room, 1 King Bed, Ocean View
  • Deluxe Room, 1 King Bed, Lake View
  • Premier Room, 1 King Bed, Balcony
  • Premier Room, 1 King Bed, Ocean View
  • Executive Suite, 1 King Bed
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Suite (Shangri-La)
  • Suite (Specialty)

What’s around Shangri-La Hotel, Colombo

Landmarks

  • On the beach
  • Galle Face Green - 1-min walk
  • Bally's Casino - 35-min walk
  • Colombo City Centre - 24-min walk
  • Gangaramaya Temple - 26-min walk
  • Pettah Market - 2.2 mi / 3.6 km
  • Jami Ul-Alfar Mosque - 2.5 mi / 4.1 km
  • Mount Lavinia Beach - 7 mi / 11.3 km

Getting around

  • Colombo (CMB-Bandaranaike Intl.) 47-min drive
  • Colombo Fort Station 14-min drive
  • Wellawatta Railway Station 18-min drive
  • Seeduwa 29-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 541 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking

  • Free on-site valet parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sunloungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool umbrellas
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 50203
  • Conference space size (meters) - 4664
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 1
  • Year Built – 2017
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Braille signage
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian-cotton sheets
Freshen up
  • Deep soaking bathtub
  • Free toiletries
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

CHI, The Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Central – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

The Capital Bar & Grill – This steakhouse specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Capital Bar & Grill – On-site bar. Open daily.

Sapphyr Lounge – On-site lobby lounge. Open daily.

Shangri-La Hotel, Colombo’s small print

Also known as

  • Shangri La Hotel Colombo
  • Shangri-La Hotel
  • Shangri-La
  • Shangri Hotel, Colombo Colombo
  • Shangri La Hotel Colombo
  • Shangri Hotel, Colombo Colombo
  • Shangri-La Hotel, Colombo Hotel
  • Shangri-La Hotel, Colombo Colombo
  • Shangri-La Hotel, Colombo Hotel Colombo
  • Shangri-La Hotel, Colombo Hotel
  • Shangri-La Hotel, Colombo Colombo
  • Shangri-La Hotel, Colombo Hotel Colombo
  • Colombo Shangri-La Hotel, Colombo Hotel
  • Hotel Shangri-La Hotel, Colombo
  • Shangri-La Hotel, Colombo Colombo
  • Shangri La Colombo

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Pool access available from 6 AM to 7 PM.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Optional extras

Rollaway beds are available for USD 25.0 per night

Buffet breakfast is offered for an extra charge of USD 20 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri-La Hotel, Colombo

  • Does Shangri-La Hotel, Colombo offer free cancellation for a full refund?
    Yes, Shangri-La Hotel, Colombo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Shangri-La Hotel, Colombo?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Shangri-La Hotel, Colombo?
    Yes, there's free self and valet parking.
  • Is there a pool at Shangri-La Hotel, Colombo?
    Yes, there's an outdoor pool. Guests have pool access from 6 AM to 7 PM.
  • Are pets allowed at Shangri-La Hotel, Colombo?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Shangri-La Hotel, Colombo?
    You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing are available.
  • Are there restaurants at or near Shangri-La Hotel, Colombo?
    Yes, there are 3 on-site restaurants, featuring international cuisine. Nearby restaurants include Navratna (8-min walk), curry leaf (11-min walk) and Il Ponte (11-min walk).
  • Is an airport shuttle service offered by Shangri-La Hotel, Colombo?
    Yes, an airport shuttle is available. The charge is USD 60 per vehicle one way.
  • Is there an on-site casino at Shangri-La Hotel, Colombo?
    No, this hotel doesn't have a casino, but Bellagio Casino (9-min drive) and Bally's Casino (10-min drive) are both nearby.
  • What is there to do at Shangri-La Hotel, Colombo and nearby?
    Shangri-La Hotel, Colombo has 2 bars, a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.

Recent reviews

Exceptional 9.4 From 174 reviews

Exceptional 10.0
The professional and courteous staff made this our favourite hotel during our recent trip to Sri Lanka. The hotel room and bathroom were very comfortable and in excellent condition.
gb6 night family trip
Exceptional 10.0
easy location to get around town and nice rooms. get an egg hopper for breakfast!
Jack, gb3 night romance trip
Exceptional 10.0
I thought the hotel and staff were excellent I would even go as far as saying the best hotel I’ve ever stayed in. I wasn’t impressed with the area or people around the area thou.
gb3 night trip
Exceptional 10.0
5 star hotel stopover
Stayed just a night after touring around Sri Lanka. Very comfortable accommodation, spacious rooms with modern features and beautiful artwork. Breakfast spread was the best I've had on my trip. Traffic to the hotel was quite bad but I'm guessing it's the same for all the major hotels which seem to be located in the same cluster. Overall, would definitely pick this hotel for Colombo.
Derek, gb1 night trip
Exceptional 10.0
Great hotel and staff
Kieran, gb1 night trip
Very good 8.0
Cleaniess and guest cordination.....................
gb1 night trip
Exceptional 10.0
The best stay ever!
amazing hotel, incredible service.
Carole, gb1 night family trip
Very good 8.0
The Shangri-la is a amazing hotel and has only recently been built. The food is really good with a wide selection of dishes and restaurants. The staff were really pleasant and welcoming. Only slight criticism is that the premier rooms are too small for 3 people, we had to upgrade to a 1 bed apartment which was good. All in all I would definitely return if we go to Sri Lanka again.
Jay, gb3 night family trip
Exceptional 10.0
This was our first stay at the Shangri-La Colombo and a great choice to start our holiday. We felt so warmly welcomed by all your staff and throughout our stay and you were all so attentive and definitely providing service with a smile! They have many restaurants with a diverse offering of food. All the restaurants are very good. The rooms are spacious with comfortable beds and include a separate tub and shower. Breakfast was outstanding and a lot to choose from. The Spa including their massage offerings are amazing. The masseuse Merry was extremely good and professional. We really enjoyed our massage. Finally a mention to the doorman of the hotel, as they both were amazing and so welcoming and happy in their work. First impression really counts. Thanks to all for such a wonderful stay.
gb2 night romance trip
Exceptional 10.0
Luxurious short stay
Usual Shangri La comforts, with Horizon club adding good value luxury exteas
Paul, gb1 night romance trip

Shangri-La Hotel, Colombo