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MAI HOUSE Patong Hill

Photo gallery for MAI HOUSE Patong Hill

Poolside bar
Front of property
Deluxe Room | Mountain view
Breakfast, lunch and dinner served, international cuisine
Reception

Overview of MAI HOUSE Patong Hill

UNESCO Sustainable Travel Pledge

MAI HOUSE Patong Hill

5.0 star property
Luxury hotel with spa, near Patong Beach

9.0/10 Superb

234 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
The price is £70
Price available on 29/3/2023
Map
5/5 Phrabarami Road, Patong, Phuket, 83150
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free beach shuttle
  • Free shopping centre shuttle
  • Fitness centre
  • Children's pool
  • Room service
  • Massage/treatment rooms
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Television

Room options

About this area

What's nearby

  • Patong Beach - 26 min walk
  • Bangla Road - 30 min walk
  • Kalim Beach - 7 min drive
  • Jungceylon Shopping Center - 10 min drive
  • Karon Beach - 15 min drive
  • Central Festival Phuket Shopping Center - 11 min drive
  • Kamala Beach - 18 min drive
  • Phuket Weekend Market - 21 min drive
  • Kata Beach - 27 min drive
  • Surin Beach - 30 min drive
  • Kata Noi Beach - 30 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 46 min drive
  • Free shopping centre shuttle
  • Free beach shuttle

Restaurants

  • ต.โต้ง ก๋วยเตี๋ยวไก่มะระ - 13 min walk
  • สเต็กลุงหนวด สาขาภูเก็ต - 15 min walk
  • ก๋วยเตี๋ยวเป็ด ก๋วยเตี๋ยวไก่ เชลล์ไม่เคยชิม - 14 min walk
  • Steak Tonight - 14 min walk
  • ร้านลาบขอนแก่น 2 - 13 min walk
Map

About this property

MAI HOUSE Patong Hill

Featuring a free kids' club, MAI HOUSE Patong Hill puts you within a 10-minute drive of Patong Beach and Bangla Road. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge and a fitness centre. Fellow travellers like the helpful staff and restaurant.

Languages

English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 79 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (14 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Off-site

  • Free beach shuttle
  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Free beach shuttle

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Tile flooring in room

Languages

  • English
  • Thai

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Four elements spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 550 for adults and THB 275 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1400.0 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

Policies

<p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

MAI HOUSE Patong Hill Hotel
MAI HOUSE Patong Hill Phuket
MAI HOUSE Hill Hotel
MAI HOUSE Hill

Frequently asked questions

Does MAI HOUSE Patong Hill offer free cancellation for a full refund?
Yes, MAI HOUSE Patong Hill does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at MAI HOUSE Patong Hill?
As of 25 Mar 2023, prices found for a 1-night stay for 2 adults at MAI HOUSE Patong Hill on 29 Mar 2023 start from £70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at MAI HOUSE Patong Hill?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at MAI HOUSE Patong Hill?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at MAI HOUSE Patong Hill?
Sorry, pets aren't allowed.
Is parking offered on site at MAI HOUSE Patong Hill?
Yes, there's free self parking.
What are the check-in and check-out times at MAI HOUSE Patong Hill?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at MAI HOUSE Patong Hill and nearby?
MAI HOUSE Patong Hill has 2 outdoor pools and a spa, as well as a fitness centre and a garden.
Are there restaurants at or near MAI HOUSE Patong Hill?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around MAI HOUSE Patong Hill like?
MAI HOUSE Patong Hill is located a short 15-minute walk from Nurul Islam Mosque. Travellers recommend the hotel for its central location.

Reviews

9.0

Superb

8.9/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

This hotel has a gorgeous view and property and I wish I could have given it a better rating. From the 6 nights we stayed here, room service only cleaned our room twice despite having the room service sign on for extended periods of times. We had to call the front desk in order to get our room cleaned both times as well. The other thing you should be aware of—especially if renting scooters—is that the hotel is located at the top of a hill with two blind corners on both sides with heavy oncoming traffic. I had multiple close calls pulling in and out of the hotel parking lot. Aside from room service and the blind corners, the hotel staff was friendly and the property views are beautiful.
6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

GEORGE, 1-night trip
Verified Hotels.com guest review

6/10 Good

Smell very bad , far from the city action
7-night trip
Verified Hotels.com guest review

8/10 Very good

Great value and new
Great value hotel, close to patong. Can't walk but with motorbike/taxi -3min Modern Only issue is that a few rooms are close to the main road so bit noise
Rafael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good option in very good price
It was amazing, clean rooms and friendly atmosphere, good breakfast and room service food, 10 minutes to patong beach via car , no steam and sauna bath
Umer, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nae, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sook Theng, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Used to be amazing, not it's just ok
I've stayed at Mai House Patong Hill many times before. Unfortunately this time was my last. This place is great while you stay in the Patong area, just up the hill and a bit away from all the crazy loud noise. They have a free shuttle that takes you down to the beach and mall. The resort itself didn't look as stunning as it used to. It's worn down a bit. Our room was beautiful but the beds are to hard, causing pain. They used to have free refillable jars of snacks and the fridge used to be full of cool free stuff. Now just a few items in the fridge. The bathtub is amazing but the water ran orange. You had to wait a long time for the water to clear. The light above the bathtub would not turn off when it was time for sleep. We contacted front desk, it was 11:30pm and they quickly sent someone to check but he had no clue what to do, so it was pointless. The light did not turn off and they would not move us to a new room. So we did not sleep much because of the brightness. Upon check out, they barely compensated us until I made a fuss. Then gave us our 400tb of room service for free. I would of rather had a refund for that night, since it was the hotels fault. The food at the breakfast buffet has also gone down, hot dog wieners as "Sausage" and cold food. We wanted to stay after breakfast to play cards at the table but they turned off the AC, which made the room unbearably hot, we had to leave. The hotel rooftop bar was closed and the service was not top notch like it used to be
Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing experience!
This place is absoluteley perfect. Amazing Service, loved the room, the view. No noise. Free complimentary soda. Absoluetely clean and stylish design. Totally recommended!
Albert, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stacin, 14-night trip
Verified Expedia guest review