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Hotel Poc Na

Photo gallery for Hotel Poc Na

On the beach, beach bar
On the beach, beach bar
On the beach, beach bar
Casa Pocna Family Oceanview suite A/C | Balcony
Terrace/patio

Overview of Hotel Poc Na

Hotel Poc Na

3.5 star property
3.5-star beachfront hotel with spa, near Playa Paraiso

8.4/10 Very good

247 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
Map
Carretera Tulum-Bocapaila S/N, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Beach bar
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • On the beach
  • Playa Paraiso - 1 min walk
  • Tulum Mayan Ruins - 17 min walk
  • Tulum National Park - 2 min drive
  • Tulum Beach - 11 min drive
  • Sian Ka'an Biosphere Reserve - 28 min drive
  • Gran Cenote - 9 min drive

Restaurants

  • Kitchen Table - 5 min walk
  • Casa Maria - 7 min walk
  • Bar Adelita - 11 min walk
  • El Capitan - 4 min drive
  • Kin Toh - 4 min drive

About this property

Hotel Poc Na

Hotel Poc Na puts you within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights include 2 bars/lounges, a beach bar and a terrace. Fellow travellers like the comfortable beds and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 22 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property's air conditioning system is available from 8 PM-10 AM only.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Beach bar
  • Room service

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Full-service spa
  • Massage/treatment rooms

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath. The spa is open daily.

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 158 per stay

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Hotel Poc Na Tulum
Poc Na Tulum
Poc Na
Hotel Poc Na Hotel
Hotel Poc Na Tulum
Hotel Poc Na Hotel Tulum

Frequently asked questions

Does Hotel Poc Na offer free cancellation for a full refund?
Yes, Hotel Poc Na does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Poc Na?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Poc Na?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Poc Na?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Poc Na?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at Hotel Poc Na and nearby?
Hotel Poc Na has 2 bars and a spa, as well as a garden.
Are there restaurants at or near Hotel Poc Na?
Yes, there's an on-site restaurant that offers international cuisine. Nearby restaurants include Kitchen Table (5-min walk), Casa Maria (7-min walk) and Bar Adelita (11-min walk).
Does Hotel Poc Na have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Poc Na like?
Hotel Poc Na is located on the waterfront, a short 17-minute walk from Tulum Mayan Ruins.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.3/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Very good

I had a great experience at Poc Na, from the checking to the last day. Very nice team working there, superb beach, 3 dining options, breakfast with an amazing view. And one more time, great team!
bertrand, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Everyone was really good and friendly. The room was really clean. The food was really good at the restaurants.
Maria Gadalupe Fernandez, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved staying at hotel poc na it was clean and the staff was amazing :)
leslie, 5-night trip
Verified Orbitz guest review

8/10 Very good

Michelle, 6-night trip
Verified Expedia guest review

10/10 Exceptional

This property was breath taking! Especially the room with a ocean view!
Itzel, 3-night family trip
Verified Orbitz guest review

8/10 Very good

Test
Michelle, 2-night family trip
Verified Expedia guest review

8/10 Very good

Staff is friendly and helpful.
Maria, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Beach a few feet away from our room. Some rooms have a beach view. Only tried one of their three restaurants. Very good. Outdoor restaurant in a jungle setting with cool music playing. Walking distance to the Tulum archeological ruins. Taxi ride into Tulum costs about $15 dollars. During the day from my room I could hear some music playing from the resort next door. However, this would stop at night and was not too bad. The staff was very friendly and helpful.
alberto, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great relaxing beach vacation. Quiet and personal. Staff was friendly and welcoming. Walkable to the ruins and south hotel zone. Felt safe and the restaurants associated were delicious. Would return.
Michelle, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

I visited early this month and this was my favorite vacation ever. Absolutely beautiful room with ocean view. Staff were so attentive and helpful. No complaints. Walking distance to Restaurants near by and covid testing center. They really tried hard to keep the seaweed away which is not their fault. I very much appreciated that. I wish there was a pool and wifi in the rooms when outside was too hot but vacations aren’t meant to be spent on your phone so I get it. I’m definitely returning. Food was amazing too!
Darienne, 5-night romance trip
Verified Expedia guest review