Alagna Mountain Resort & SPA

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Pool
Indoor pool
Pool
Superior Double or Twin Room | Balcony

Overview of Alagna Mountain Resort & SPA

Alagna Mountain Resort & SPA

4.0 star property
Alagna Valsesia ski hotel with spa and free ski shuttle

9.0/10 Superb

52 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
Map
Via Martiri della Libertà, 1, Alagna Valsesia, VC, 13021
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Free ski shuttle
  • Ski storage
  • Sauna
  • Steam room
  • Children's pool
  • Conference centre
  • Business centre
  • Airport shuttle
For families
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

Getting around

  • Malpensa International Airport (MXP) - 101 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

About this property

Alagna Mountain Resort & SPA

4-star hotel in the mountains
At Alagna Mountain Resort & SPA, you can look forward to a round-trip airport shuttle, a terrace and a garden. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle and ski storage. Treat yourself to a body treatment, a massage or a facial at the on-site spa. The on-site restaurant, Corno Bianco, features Italian cuisine. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • A children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and a 24-hour front desk
  • Massage treatment rooms, multilingual staff and concierge services
  • Guest reviews say good things about the bar, breakfast and helpful staff
Room features
All guest rooms at Alagna Mountain Resort & SPA offer perks, such as dressing gowns, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews say good things about the size rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, coffee/tea makers and heating

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property charges a facility fee of EUR 35 per person per 2 hours to access the spa and the pool.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 11 lbs)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Children's menu

What to do

  • Free ski shuttle
  • Hiking/biking trails nearby
  • Ice skating nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Snow sports gear

Facilities

  • 3 buildings/towers
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • German
  • Italian

Ski

  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Coffee/tea maker
  • Dressing gowns

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Corno Bianco – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Im Land Bierstube – On-site pub. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per person, per night

Optional extras

  • Breakfast costs between EUR 12.50 and EUR 15 for adults, and EUR 6 and EUR 8 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 190 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)
  • Spa access is available for an extra charge of EUR 15 per day

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Fitness facilities

Children & extra beds

  • Cots/infant beds are available for EUR 10.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 35 per person, per day
  • Pool access is available for an extra charge of EUR 20 per day
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and through room service.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Alagna Experience Resort Alagna Valsesia
Alagna Experience Alagna Valsesia
Alagna Experience
Alagna Experience Alagna Vals
Alagna Experience Resort
Alagna Mountain Resort SPA
Alagna Mountain Resort & SPA Hotel
Alagna Mountain Resort & SPA Alagna Valsesia
Alagna Mountain Resort & SPA Hotel Alagna Valsesia

Frequently asked questions

Does Alagna Mountain Resort & SPA offer free cancellation for a full refund?
Yes, Alagna Mountain Resort & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Alagna Mountain Resort & SPA?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Alagna Mountain Resort & SPA?
Yes, there's a children's pool.
Are pets allowed at Alagna Mountain Resort & SPA?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. There's a charge of EUR 12 per pet, per night.
Is parking offered on site at Alagna Mountain Resort & SPA?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Alagna Mountain Resort & SPA?
Yes, an airport shuttle is available. The charge is EUR 190 per vehicle one-way.
What are the check-in and check-out times at Alagna Mountain Resort & SPA?
You can check in from 4:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Alagna Mountain Resort & SPA and nearby?
During the winter, enjoy nearby recreation such as ice skating and downhill skiing, and return when the snow melts for hiking. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Alagna Mountain Resort & SPA also has a garden.
Are there restaurants at or near Alagna Mountain Resort & SPA?
Yes, Corno Bianco offers Italian cuisine. Nearby restaurants include Griglieria (4-min walk), Dir und Don (5-min walk) and Caffé delle Guide (7-min walk).
What's the area around Alagna Mountain Resort & SPA like?
Alagna Mountain Resort & SPA is a short 2-minute walk from Monterosa Ski and 7 minutes' walk from Alagna-Pianalunga Gondola.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

8.3/10

Staff & service

7.8/10

Amenities

9.5/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Michael, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

8/10 Very good

5-night trip
Verified Expedia guest review

10/10 Exceptional

bran d new structure I will go back
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

relaxing spa hotel
Wonderful hotel every facility you could want , spa excellent ,nice bar and staff very friendly I asked for a small repair to my room and it was dealt with very quickly . close to the lifts but a free bus service if wanted only about 350 metres.
Michael, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

So much potential but disappointing
Too many rules! A kitchen without ready access to pans etc. Had to pay 50 euros to have a drawer unlocked. No tea towel or scourer so obviously did not want us to use kitchen. Charged for coffee pods in room. Spa opening hours limited to 10 am - 8 pm Not 450 yards to ski lift more like 750 or even a 1 km would take at least 25 mins to walk. No bus on first day and resort would not assist us so had to drive up. Put do not disturb on door but cleaners just ignored it! Very confusing layout
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Two night break with kids
Really nice hotel, loads of parking, clean with friendly staff. Good location in winter or summer with excellent restaurant.
Ed, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Meets family skiing requirements
Hotel and staff are excellent - great location for the skiing facilities and village.
Verified Hotels.com guest review

10/10 Exceptional

A rewarding experience after a long drive.
Hotel is very well situated in Alagna , less than 10 minute walk from the telecabine to the slopes. The hotel provides a shuttle service to/from the telecabine in the morning and mid afternoon and is less than 100m from the bus stop for the public navette service when the hotel service isnt operating. All staff were extremely welcoming and professional. Our long journey meant that we arrived at 22.45 , well after the reception closes, but there were staff available in the bar, anticipating our arrival, who passed us our room keys, and left the admin side of check in until the morning. Breakfast is good, coffee is excellent as you would expect in Italy , we didnt eat in Corno Bianco restaurant in the evenings, but the food & drink quality, menu selection and service level in the Bierstube bar did not disappoint. Spa and Pool facilites were clean , modern, the right size for the hotel with indoor and outdoor pool. Keeping the Sauna/Steam room limited to age 16 and over ensured a relaxed atmosphere - spa staff were very helpful. Rooms themselves were spacious, clean and well maintianed. The free wifi is essential when travelling with teenagers. No limit to the number of devices per room is another bonus. The only minor issue that we reported to reception, a non functioning coffee machine, was resolved before our afternoon return the same day. In the suite, the kitchenne has a hob, but no plates/pans/utensils - dont plan to self cater, use the local restuarants instead!
Verified Hotels.com guest review

8/10 Very good

Beautiful Italian Alps
Overall this was a nice modern hotel in a beautiful area that was very reasonably priced. I would stay here again. However, service was a hit and miss. There was warmth; however, I am not sure if it was the language difference at times it was a little chaotic. After a late check in and advising we would need to use the kitchen and would pay the deposit- we had to ring again to get it unlocked. Also there was no trolleys for luggage and someone said they would help us but then walked off. Would recommend more luggage trolleys in both buildings. The room had a kitchen; however, the crockery and cutlery provided were very minimal. No tea towels/ cloths/ detergent, bread knives, chopping board, kettle or microwave. The table in our room was totally inappropriate and did not fit- it was extremely awkward to get around (placed in the middle of the room and the chairs did not fit under). The second day when our room was serviced we asked for some fresh towels and they forgot to replace the upstairs ones so my daughter and mother in law didn't have any after they got out of the shower after dinner which was a bit of a pain. Also there was some conflicting information in the service book in the room ie there should of been a nightly turn down service and there wasn't and also it was confusing if children were permitted in the pool area ( it stated that they were not if under 16?). The pool area was beautiful and very relaxing, our daughter also enjoyed the kids club.
3-night family trip
Verified Hotels.com guest review