Guests
All properties in Phu Quoc, Kien Giang Province, Vietnam

SOL by Meliá Phu Quoc

Phu Quoc beachfront hotel with 3 restaurants, pool bar

  • Free WiFi and free parking
From
£55

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • SOL by Meliá Phu Quoc
  • SOL by Meliá Phu Quoc
  • Beach
  • Beach
  • SOL by Meliá Phu Quoc
SOL by Meliá Phu Quoc. Image 1 of 102.
1 / 102SOL by Meliá Phu Quoc
Zone 1, Duc Viet Tourist Area, Phu Quoc, 920000, Kien Giang, Vietnam
8.4.Very good.
  • A very nice resort which is well kept. Breakfast was nice and all amenities very clean. A…

    Feb 14, 2021

  • Had a really good stay at Sol Beach House over Christmas. Tried the all inclusive package…

    Dec 23, 2020

See all 306 reviews

Official standards

This property advises that it adheres to Intertek Cristal (third-party expert - Global), guide to reopening holiday rentals (DTV & DFV - Germany), European Holiday Home Association (EHHA - Europe), Croatian Tourism Association (HUT - Croatia), SafeHome (VRMA & VRHP), SafeStay (AHLA - USA) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Transport options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 284 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Free children's club

For families

  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Fridge
  • Private bathroom

What’s around

  • On the waterfront
  • Walking Street Phu Quoc - 24-minute walk
  • Suoi Tranh Waterfall - 32-minute walk
  • Phu Quoc Beach - 36-minute walk
  • Long Beach Center - 3.8 mi / 6.2 km
  • Coi Nguon Museum - 3.8 mi / 6.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Xtra Sol Suite
  • Superior Room with Pool Access
  • Xtra Sol Junior Suite
  • Standard Room
  • Superior Room
  • Xtra Sol Junior Suite (2 adults + 1 child)
  • Standard Room (2 adults + 2 children)
  • Superior Room (2 adults + 2 children)
  • Superior Room with Pool Access (2 adults + 2 children)
  • Xtra Sol Junior Suite (2 adults + 2 children)
  • Standard Room (2 adults + 1 child)
  • Standard Room (3 adults)
  • Superior Room (2 adults + 1 child)
  • Superior Room (3 adults)
  • Xtra Sol Junior Suite (3 adults)
  • Superior Room with Pool Access (2 adults + 1 child)
  • Superior Room with Pool Access (3 adults)
  • Xtra Sol Suite (2 adults + 1 child)
  • Xtra Sol Suite (3 adults)
  • Suite (Xtra Sol 2 Adults + 2 Children)

What’s around

Landmarks

  • On the waterfront
  • Walking Street Phu Quoc - 24-minute walk
  • Suoi Tranh Waterfall - 32-minute walk
  • Phu Quoc Beach - 36-minute walk
  • Long Beach Center - 3.8 mi / 6.2 km
  • Coi Nguon Museum - 3.8 mi / 6.2 km
  • Phu Quoc Night Market - 5.7 mi / 9.2 km
  • Dinh Ba Thuy-Long Thanh-Mau - 5.8 mi / 9.3 km
  • Dinh Cau Beach - 5.8 mi / 9.4 km
  • Dinh Cau - 6 mi / 9.6 km
  • Huynh Khoa Fish Sauce Factory - 6.3 mi / 10.2 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) 5-min drive
  • Free airport shuttle
map
See on map
Zone 1, Duc Viet Tourist Area, Phu Quoc, 920000, Kien Giang, Vietnam

At a glance

Hotel size

  • This hotel has 284 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Additional fees apply to children 4 and older for extra bedding and breakfast. Adult extra person and breakfast fees apply to children 12 and older.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property charges a maximum general deposit of VND 4,000,000 per stay. The deposit is refunded at check-out, pending room inspection.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets allowed*
  • Restrictions apply*
  • 1 per room

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle from 8:00 AM to 9:30 PM

Parking

  • Free on-site self-parking
  • Free off-site parking nearby

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Water dispenser

Things to do

  • On private beach
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Free bicycles on site
  • Playground on site
  • Steam room
  • Sauna

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 3
  • Year Built – 2016
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Chinese
  • English
  • French
  • Korean
  • Russian
  • Spanish
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at SOL by Meliá Phu Quoc are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include facials, body scrubs and body treatments.

Fees & policies

Children & extra bedsPay at property

  • Rollaway beds are available for VND 1346000.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds

PetsPay at property

  • Pets are allowed for an extra charge of VND 700.000 per pet, per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • SafeStay (AHLA - USA)
  • Intertek Cristal (third-party expert - Global)
  • guide to reopening holiday rentals (DTV & DFV - Germany)
  • Safe Travels (WTTC - Global)
  • Croatian Tourism Association (HUT - Croatia)
  • European Holiday Home Association (EHHA - Europe)
  • Sanitary Protocol (UNPLV - France)

Policies

Only registered guests are allowed in the guestrooms.

This property uses a grey water recycling system and eco-friendly cleaning products.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

Also known as

  • SOL by Meliá Phu Quoc Hotel
  • SOL by Meliá Phu Quoc Phu Quoc
  • Sol Beach House Phu Quoc by Melia
  • SOL by Meliá Phu Quoc Hotel Phu Quoc
  • SOL by Meliá Phu Quoc Phu Quoc
  • Sol Beach House Phu Quoc by Melia
  • SOL by Meliá Phu Quoc Hotel Phu Quoc
  • SOL by Meliá Phu Quoc Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, SOL by Meliá Phu Quoc does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Yes, pets are welcome, with a limit of 1 per room. There's a charge of VND 700.000 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, there are 3 on-site restaurants. Nearby restaurants include May (3.1 mi), Cafe Iris (3.2 mi) and Wing Restaurant (3.4 mi).
  • Yes, a free airport shuttle is available from 8:00 AM to 9:30 PM at scheduled times.
  • Have fun during the warmer months with activities such as cycling. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a private beach. SOL by Meliá Phu Quoc also has a sauna and a steam room, as well as a garden.
8.4.Very good.
  • 10.0.Exceptional

    Beautiful hotel in paradise. We loved our stay here. Well worth paying that little extra for all inclusive as it is a 10-15 minute taxi ride to anywhere else!

    John, 5 night trip, Jan 7, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Do not stay at this hotel!

    Terrible hotel - the most disappointing four star hotel I’ve ever stayed in. Horrid food served by bad staff. Room not even cleaned one day - the following day it was barely touched. I don’t think Hotels.com should be allowed to market this as 4 star - it’s misleading marketing and can ruin a holiday.

    3 night trip, Jan 4, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Positive and negatives

    There were things which were amazing, yet others, disappointing. The positives, the hotel, room and actual swimming pool with swim up bar. Yet the negatives, the food, which was not great quality. And the fact that there was not a single free sun bed around the extensive pool, past 8am. Who the hell gets up at 8am on holiday just to reserve a sun lounger?!? For us, this really let the place down.

    Tracy, 3 night trip, Dec 30, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointing Service

    The resort itself is beautiful and well maintained, but unfortunately the service we experienced during our 4 night stay was very disappointing. Although staff are friendly, customer service was reactive rather than proactive, which is a real shame. We weren't greeted at The Kitchen the first evening we ate there, which left us walking around awkwardly and aimlessly, trying to figure out protocol. During the buffet breakfast, we had to ask for cereal bowls as they hadn't been replenished. We experienced very slow (verging on being ignored) service at the Pool Bar, The Shack and Ola Restaurant. This is just a few examples. I would have loved to write a glowing review, as the staff are so lovely when you have their attention; but there is room for improvement, and taking a proactive approach to customer service should be at the forefront.

    Ciara, 4 night trip, Dec 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff, the site and the pool/beach area are all superb.

    2 night trip, Dec 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful setting with gardens, pool and private beach. Room was lovely and then food was great.

    5 night romance trip, Dec 6, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Vietnamese hotel staff were excellent except for totally unhelpful senior member at Reception. She was a European and she had a attribute that gave the impression she didn’t care less. Hotel was nice but resort and beaches were covered in trash especially plastic waste. This totally spoilt my impression of Vietnam.

    7 night family trip, Aug 27, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The pool and the beach were amazing when we were there ,breakfast was very good with lots of choices rooms are a good size but are a bit basic looking . Dont take the all inclusive option as not worth the money a very limited menu and drinks to choose from

    5 night family trip, Apr 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel was beautiful maybe they could encourage quests to stay for meals by making the meals a little cheaper and more competitive with the night market and restaurants around the hotel

    13 night romance trip, Apr 22, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Bedroom was tastefully decorated and spacious with nice balcony but the shower cubicle could do with a good steam clean.

    4 night trip, Mar 20, 2019

    Verified Expedia guest review

See all 306 reviews