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Hotel Horizontes La Ermita

Photo gallery for Hotel Horizontes La Ermita

Property grounds
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Terrace/patio

Overview of Hotel Horizontes La Ermita

Hotel Horizontes La Ermita

3.0 star property
Mountain hotel in Viñales with outdoor pool and pool bar

6.4/10 Good

17 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Internet access
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
Carretera La Ermita, Km. 1 ½, Viñales, Viñales, Pinar Del Rio, 20300

Room options

About this area

What's nearby

  • In a national park

Restaurants

  • La Carreta de Juanry - 17 min walk
  • La Berengena - 3 min drive
  • El Gallito - 3 min drive
  • Tareco's - 3 min drive
  • Dulce Vida - 3 min drive

About this property

Hotel Horizontes La Ermita

When visiting Viñales, Hotel Horizontes La Ermita is a great choice to consider. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a poolside bar, an outdoor tennis court and a snack bar/deli. Fellow travellers like the comfortable beds and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • BBQs
  • Snack bar/deli

What to do

  • Ecotours

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Outdoor tennis court

Accessibility

  • In-room accessibility (selected rooms)

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Limited housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 1 per hour (rates may vary)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

<p>This property does not have lifts.</p><p>This property accepts cash.</p>

Also known as

Hotel Horizontes Ermita Pinar Del Rio
Horizontes Ermita Pinar Del Rio
Hotel Horizontes Ermita Vinales
Hotel Hotel Horizontes La Ermita Vinales
Hotel Horizontes La Ermita Vinales
Hotel Horizontes Ermita
Horizontes Ermita Vinales
Horizontes Ermita
Vinales Hotel Horizontes La Ermita Hotel
Hotel Hotel Horizontes La Ermita
Horizontes Ermita Vinales
Horizontes La Ermita Vinales
Hotel Horizontes La Ermita Hotel
Hotel Horizontes La Ermita Viñales
Hotel Horizontes La Ermita Hotel Viñales

Frequently asked questions

Does Hotel Horizontes La Ermita offer free cancellation for a full refund?
Yes, Hotel Horizontes La Ermita does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Horizontes La Ermita?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Horizontes La Ermita?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Horizontes La Ermita?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Horizontes La Ermita?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Horizontes La Ermita?
You can check in from 4:00 PM - midnight. Check-out time is noon.
What is there to do at Hotel Horizontes La Ermita and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Does Hotel Horizontes La Ermita have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Horizontes La Ermita like?
Hotel Horizontes La Ermita is located a short 1-minute walk from Valle de Vinales. Travellers say that this hotel is in a good location.

Reviews

6.4

Good

6.8/10

Cleanliness

6.1/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

8/10 Very good

Incredible view of the valley, very helpful and hospitable staff.
1-night family trip
Verified Expedia guest review

6/10 Good

all good except the room did not have a working phone, working fridge, or 220V plugs
2-night trip
Verified Expedia guest review

6/10 Good

3-night trip
Verified Expedia guest review

8/10 Very good

Lovely view from a nice hotel
We've arrived an hour earlier and got taken to our room straightaway. I mention this as it is not customary in Cuba. Room was good, beds comfortable, can't complain for a 3 stars. We have loved the breakfast on the terrace. Good choice. We have been eating out in the town, so no other meal than breakfast. Lovely stay, lovely view and enjoyed all the trips bought from the hotel. Would definitely come back
Athillingdon, 3-night trip
Verified Expedia guest review

2/10 Poor

They rip you off
If you book a room with a double queen bed they'll charge you double.
Jack, 1-night trip
Verified Expedia guest review

6/10 Good

en ville
Cher pour la prestation, Belle situation dominante avec vue, mais loin du centre “ville” assez sympa. Restauration immonde Piscine sale, bar bruyant la journée avec beaucoup de locaux, et complètement mort le soir, même pas de musique :(
Pascal, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Enastående utsikt
Mycket bra hotel med en enastående utsikt över Vinalesdalen. Fantastiska rum, pol, bar och resturang. Maten i resturangen var kanske inte den bästa och WiFi var begränsat till vissa mycket specifika platser. Men detta uppvägs med råge av rummen och utsikten. Klart rekomenderat
lars, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Propre mais Mal entretenu Vieillot Literie très mauvaise Matelas défonce Alèse en plastique désagréable
2-night trip with friends
Verified Expedia guest review

6/10 Good

l'endroit est top avec une très belle vue mais l’hôtel date d'une autre époque, avec un gros problème d'entretien. Propreté moyenne
Laurence, 2-night trip
Verified Hotels.com guest review

6/10 Good

Fin utsikt, dårlig service
Hotellet har veldig god beliggenhet i forhold til Vinales, og man går til byen på 20 minutter. Utsikten fra restaurant og bassengområde er fantastisk! Rommene var ok, men nokså slitt og uten kjøleskap/minibar, slik det sto i oppføringen. Bra renhold og service fra roomservice. Vi dro på en ridetur + en fugletur, formidlet av hotellets reisebyrå - og her fikk vi veldig god service! Begge disse turene kan anbefales. Det som trekker ned er, med unntak av det som er beskrevet over, servicenivået vi opplevde på hotellet; i et land hvor folk ellers er svært imøtekommende og blide, opplevde vi at staben stort sett var svært lite serviceinnstilte og sure. Turist-tretthet, kanskje? Vi valgte også dette hotellet pga badebasseng. Vær obs på at det kommer grupper (familier, skoleklasser) hit for å bade mot betaling. Følgelig var bassenget stort sett fullt av folk fra kl 10-18, og vi slo derfor ifra oss å bruke det, også grunnet manglende renhold. Prisen på hotellet var ganske høy sammenlignet med andre steder vi bodde, og svarte ikke helt til opplevelsen. Med forbedret service samt bedre tilgang til badebasseng hadde dette blitt en mye mer positiv opplevelse. Men Vinales er flott, og man har et fint utgangspunkt for å oppleve området.
Jo Esten, 4-night family trip
Verified Hotels.com guest review