Hipotels Gran Playa de Palma

BA cancelled flights so arrived at 5am, receptionist very welcoming, room was quiet, clean, air conditioning worked well and great breakfast.

The Hotel offer superb facilities and Excellent Services

The good: The hotel was fabulous. Can’t fault it. Super clean everywhere, very comfortable beds, excellent friendly staff, wonderful food with no problem catering for my gluten free requirements. Wheelchair access was no problem. Great swimming pool with lots of sun beds. Ten minutes from the airport. The bad: The area that it’s in! I went to Mallorca but I feel like I have been to Germany! All the shops, cafes and bars had German names. We were greeted in German. The beach was heaving with German people (aged approx 30-60) drinking and partying all day. I have nothing against German people, just disappointed to have been to a Spanish island and the area was not Spanish at all. So in summary, I would definitely recommend the hotel itself but personally would not recommend the area.

Very spacious & clean. Great pool area & wonderful food choices

It was nice .

Wow, simply wow. We booked 10 days with breakfast and if we knew how good the food was, we would of booked for evening meal too. What a fantastic hotel, staff we helpful and tried their best to assist in any problem. Hotel itself was clean, rooms were lovely and the gardens and pools were kept in pristine condition. And the breakfast, well, there was so much choice that you didn't know what to have. It was all cooked superbly and some of it cooked just for how you liked. Oh and having cava with your breakfast, haha, certainly made me feel like I was on holiday. I will be going back to one of the Hipotels in the near future if this is what the chain is like. We were close to a big German nightclub but never heard any noises late at night, so I guess the walls in the room are thick and the balcony glass door is triple glazed. Anyone who finds fault with this hotel must just like to moan, as it's as perfect as you can find.

Overall cleanliness and service were excellent, facilities were great. Food quality was very good and prices reasonable.

The charge for hire of the towels at 15 euros was too high. People would put their towels on the sunbeds really early so by the time we went to the pool after breakfast there would hardly be any avaiable. Tea and coffee making facilities in the room as standard would have been appreciated

The hotel in itself was great to be honest. Room was fantastic and the view was brilliant! Downside is that the TV has only news channel and nothing else. But the bed, the room, the environment was all very good. The service from the reception was not great. They weren’t very friendly and when My room wasn’t cleaned one day, they didn’t even apologise.

Definitely one of the best hotels i’ve stayed in. Hotel was immaculate, spotlessly clean and food of high quality. Location was ideal and less than 5 minute walk to the beach.