Guests
All properties in Palma de Mallorca, Balearic Islands, Spain

Hipotels Gran Playa de Palma

4-star hotel with full-service spa, connected to the convention centre, near El Arenal Beach

  • Free WiFi and free parking
From
£147

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Indoor Pool
  • Indoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 78.
1 / 78Outdoor Pool
Avenida Fra Joan Llabrés S/N, Palma de Mallorca, 7600, Spain
9.4.Exceptional.
  • An overnight stay on business. Modern and clean hotel with good facilities. Friendly…

    May 9, 2022

  • Hotel was excellent, we had a sea view room on the fourth floor and it had the sun on the…

    Feb 20, 2022

See all 1,000 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Dining options
Convenient
Shopping
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 368 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool

For families

  • Free cots/infant beds
  • Playground on site
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • El Arenal Beach - 18-minute walk
  • Playa de Palma - 6-minute walk
  • La Porciuncula Church - 7-minute walk
  • Port of El Arenal - 26-minute walk
  • Aqualand El Arenal - 34-minute walk
  • Platja de Can Pastilla - 44-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double Room, Balcony
  • Double Room, Balcony, Pool View
  • Double Room, Balcony, Sea View
  • Junior Studio Suite, Terrace
  • Junior Studio Suite, Terrace, Pool View
  • Junior Studio Suite, Terrace, Sea View
  • Suite, Terrace

What’s around

Landmarks

  • El Arenal Beach - 18-minute walk
  • Playa de Palma - 6-minute walk
  • La Porciuncula Church - 7-minute walk
  • Port of El Arenal - 26-minute walk
  • Aqualand El Arenal - 34-minute walk
  • Platja de Can Pastilla - 44-minute walk
  • Platja d'Or - 2.6 mi / 4.1 km
  • Cala Estancia - 2.7 mi / 4.4 km
  • Plaza Espana - 8.9 mi / 14.4 km
  • Circuito Mallorca - 4.1 mi / 6.6 km
  • FAN Mallorca Shopping - 4.7 mi / 7.5 km

Getting around

  • Palma de Mallorca (PMI) 10-min drive
  • Marratxi Poligon Station 13-min drive
  • Es Caülls Station 14-min drive
  • Marratxi Station 14-min drive
map
See on map
Avenida Fra Joan Llabrés S/N, Palma de Mallorca, 7600, Spain

At a glance

Hotel size

  • This hotel has 368 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Scooter/moped rentals on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Pool sunloungers
  • Fitness facilities
  • Steam room
  • Pool umbrellas
  • Health club
  • Sauna
  • Free use of nearby fitness centre

Working away

  • 24-hour business centre
  • Business centre
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 5124
  • Conference space size (meters) - 476
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Lift
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • Catalan
  • English
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Furnished balcony or patio

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Mallorca Wellness SPA has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

On-site venue – This buffet restaurant serves breakfast, lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Steam room
  • Playground on site
  • Scooter/moped rentals on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
  • Skydiving nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 17 per person (approximately)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 9:30 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

  • Hipotels Gran Playa de Palma Hotel
  • Hipotels Gran Playa de Palma Palma de Mallorca
  • Hipotels Gran Playa de Palma Hotel
  • Hipotels Gran Playa de Palma Palma de Mallorca
  • Hipotels Gran Playa de Palma Hotel Palma de Mallorca
  • Hipotels Gran Playa de Palma Hotel Palma de Mallorca
  • Hipotels Gran Playa Palma
  • Hipotels Gran Playa De Palma Majorca

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hipotels Gran Playa de Palma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric car charging is available.
  • Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 9:30 AM to 7:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM.
  • Yes, there's an on-site restaurant. Nearby restaurants include Donnerbalken (6-min walk), Chalet Siena (6-min walk) and Casa Rufino (7-min walk).
  • No, this hotel doesn't have a casino, but Mallorca Casino (22-min drive) is nearby.
  • Have fun with nearby activities such as cycling, hiking and horse riding. Additional recreation nearby includes segway hire. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Hipotels Gran Playa de Palma also has a 24-hour fitness centre and a sauna, as well as a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Excellent resort hotel

    We really enjoyed our stay at this hotel. Comfortable room, clean and quiet. Hotel facilities were good and the kids enjoyed the large pool area. Breakfast was excellent. Staff were friendly.

    5 night trip with friends, Aug 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous

    We loved our stay at Gran Playa de Palma, this was our second visit and we enjoyed it so much that we are already planning on going back for a third time. The hotel is in a great location just 10 minutes from the airport. We also got our room upgraded - can't compliment this hotel any more! Love it!

    Chris, 4 night family trip, Aug 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best hotel ever

    The best hotel in Palma de Mallorca 💙

    Cintia, 6 night trip with friends, Aug 7, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Great food but thats it

    Food was excellent. However it was lacking in many things you would expect from 4 star hotel. For example, there is no kettle or glasses in the room. When asked they just said no room service. No sandals provided. You cannot use a safe or use pool towels unless you pay extra.

    5 night family trip, Jul 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Hotel!

    Great hotel, ultra clean and modern. Mainly geared towards a German market, but this isn't an issue, as the hotel is located in the German part of town. Would recommend

    3 night family trip, Feb 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This hotel is amazing, the breakfast is out of this world and there are no words to describe the spa, but as a start it was stunning and the sauna, was spacious enough for 6 people to lie down in....

    1 night family trip, Oct 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Quick stay - very convenient

    BA cancelled flights so arrived at 5am, receptionist very welcoming, room was quiet, clean, air conditioning worked well and great breakfast.

    John, 1 night trip, Oct 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The Hotel offer superb facilities and Excellent Services

    7 night family trip, Sep 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The good: The hotel was fabulous. Can’t fault it. Super clean everywhere, very comfortable beds, excellent friendly staff, wonderful food with no problem catering for my gluten free requirements. Wheelchair access was no problem. Great swimming pool with lots of sun beds. Ten minutes from the airport. The bad: The area that it’s in! I went to Mallorca but I feel like I have been to Germany! All the shops, cafes and bars had German names. We were greeted in German. The beach was heaving with German people (aged approx 30-60) drinking and partying all day. I have nothing against German people, just disappointed to have been to a Spanish island and the area was not Spanish at all. So in summary, I would definitely recommend the hotel itself but personally would not recommend the area.

    7 night trip, Sep 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very spacious & clean. Great pool area & wonderful food choices

    7 night family trip, Sep 4, 2019

    Verified Expedia guest review

See all 1,000 reviews