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All properties in Boracay Island, Philippines
All properties in Boracay Island, Philippines

Henann Crystal Sands Resort

5-star5 stars
Great for familiesThis property has good facilities for families.
Beachfront, Station 2, Boracay Island, Aklan, 5608, Philippines

Upmarket beachfront hotel with outdoor pool, near D'Mall Boracay
  • Free continental breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 151 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Everything about my stay here was excellent from the speed boat pick up from the airport…Jan 30, 2019
  • Good new hotel all the comforts. Staff very well trained, friendly and helpful. Not quite…Jan 6, 2018

Henann Crystal Sands Resort

from £140
  • Deluxe Room
  • Premier Room
  • Premier Room with Direct Pool Access
  • Premier Room, Beach View

What’s around Henann Crystal Sands Resort

Landmarks

  • On the beach
  • D'Mall Boracay (1-minute walk)
  • White Beach (1-minute walk)
  • Department of Tourism Boracay Field Office (3-minute walk)
  • Budget Mart (3-minute walk)
  • Bulabog Beach (7-minute walk)
  • Holy Rosary Church (12-minute walk)
  • Talipapa Market (12-minute walk)

Getting around

  • Caticlan (MPH-Godofredo P. Ramos) 27-min drive
  • Kalibo (KLO) 86-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 188 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
If you are planning to arrive after 6 PM, please contact the property at least 72 hours in advance using the information on the booking confirmation.
Airport shuttle service is available on request from 9:30 AM to 7 PM. Fees may apply. Contact the property in advance to make arrangements. To enter the island, all guests must present a printed copy of their hotel booking reservation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle from 9:30 AM to 7 PM *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Lift

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
Be entertained
  • 40-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Sapphire – This beachfront restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare.

Henann Crystal Sands Resort’s small print

Also known as

  • Henann Crystal Sands Resort
  • Henann Crystal Sands Resort Hotel
  • Henann Crystal Sands Resort Boracay Island
  • Henann Crystal Sands Resort Hotel Boracay Island

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8 AM to 10 PM
  • This property does not have lifts.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.

    Mandatory fees

    The charges below are included in the total price displayed:

    • Gala dinner fee for stays on 5 February
    • New Year's Eve gala dinner fee for stays on 31 December

    Optional extras

    On-site credit card charges are subject to an extra charge

    Rollaway beds are available for PHP 1904.00 per night

    Cribs/Infant beds are available for PHP 350.0 per night

    Airport shuttle service is offered for an extra charge of PHP 1925.00 per person (roundtrip)

    Airport shuttle for children between the ages of 5 and 9 costs PHP 1025.00 (roundtrip)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Superb 9.0 From 104 reviews

    Poor 2.0
    Cheating Rate and Website
    The rate is cheating. They charged us with the New Year gala dinner every evening for our entire stay when there is no gala as we stayed last week of January. The invoice given to us was different from the amount we paid. The invoice was less than what they have deducted from our credit card. They did not include the gala fee in the invoice but they charged our credit card for the gala fees. We complained to the resort’s counter c/o the Supervisor Isa, but she has not made enough effort to resolve the issue and until now our over payment has not been refunded to us. They have not contacted us also for any feedback of our complain. Their website also says what are the inclusions and promos included in the rate, but when you are in the resort, they are denying it and saying that their website is not updated and some inclusions should not be there, even you already paid for it. Very bad service and cheating website.
    Joyce, ca3 night romance trip
    Exceptional 10.0
    Amazing hotel at the heart of boracay
    Gorgeous hotel that looked even better than the photos.. great location at station 2 within walking distance to most things. Great beachside restaurant and pool bar. Loved everything about this hotel
    as2 night trip with friends
    Poor 2.0
    Nice hotel. Rude Manila Office.
    The hotel is new and very clean. The rooftop pool is great. I really liked it. But I would never stay here again. I booked this hotel nearly 2 months in advance at a non-refundable rate. Just a few days after booking I wanted to change the reservation by one day. The hotel flatly refused. I received an e-mail later from someone in the Manila office obnoxiously capitalizing NON-REFUNDABLE and NON RE-BOOKABLE. I thought the tone of the e-mail was rude. Sure, it's a non-refundable rate but I was giving you tons of advance notice and just wanted to change the reservation by one day. Sometimes good business sense means making accommodations to earn repeat business. In this case, the hotel lost a potential repeat customer.
    usOther trip
    Exceptional 10.0
    beautiful.
    near D-mall , white beach , beautiful hotel and great swimming pool.
    EUNSEON, us2 night trip
    Exceptional 10.0
    Best station 2 beachfront as of today
    Simply wonderful. Staff was great and location was excellent.
    Christian, phTrip with friends

    Henann Crystal Sands Resort

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