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VISIONAPARTMENTS Lucerne Neustadtstrasse

Photo gallery for VISIONAPARTMENTS Lucerne Neustadtstrasse

Building design
Laptop workspace, iron/ironing board, free WiFi, bed sheets
Laptop workspace, iron/ironing board, free WiFi, bed sheets
Superior Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Coffee/tea maker, electric kettle

Overview of VISIONAPARTMENTS Lucerne Neustadtstrasse

VISIONAPARTMENTS Lucerne Neustadtstrasse

3.5 star property
In the heart of Lucerne

6.8/10 Good

647 verified guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Laundry facilities
Neustadtstrasse 16, Lucerne, 6003

Room options

About this area

What's nearby

  • Heart of Lucerne
  • Burgenstock - 28 min drive

Getting around

  • Zurich Airport (ZRH) - 57 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 12 min walk
  • Lucerne Station - 12 min walk
  • Luzern Sgv Station - 15 min walk


  • Parterre - 3 min walk
  • Barbès - 4 min walk
  • Indian Restaurant Luzern - 5 min walk
  • Erdem Kebap - 5 min walk
  • Wolf - 5 min walk

About this property

VISIONAPARTMENTS Lucerne Neustadtstrasse

Enjoy your visit to Lucerne with a stay at VISIONAPARTMENTS Lucerne Neustadtstrasse. Fellow travellers like the overall property condition and central location.


English, French, German, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 6 floors


  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Smoke-free property

Property amenities


  • Laundry facilities
  • Luggage storage
  • Multilingual staff


  • 1 building/tower


  • Lift


  • English
  • French
  • German
  • Polish

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi


  • Weekly housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

Children & extra beds

  • Cots/infant beds are available for CHF 45 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment.

Contactless check-in and contactless check-out are available.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Fox Luzern
Hotel Fox
VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel
VISIONAPARTMENTS Lucerne Neustadtstrasse Lucerne
VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel Lucerne

Frequently asked questions

Does VISIONAPARTMENTS Lucerne Neustadtstrasse offer free cancellation for a full refund?
Yes, VISIONAPARTMENTS Lucerne Neustadtstrasse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at VISIONAPARTMENTS Lucerne Neustadtstrasse?
This property confirms that disinfectant is used to clean the property and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at VISIONAPARTMENTS Lucerne Neustadtstrasse?
Sorry, pets aren't allowed.
Is parking offered on site at VISIONAPARTMENTS Lucerne Neustadtstrasse?
Sorry, there's no on-site parking at VISIONAPARTMENTS Lucerne Neustadtstrasse.
What are the check-in and check-out times at VISIONAPARTMENTS Lucerne Neustadtstrasse?
You can check in from 3 PM - midnight. Check-out time is 10 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at VISIONAPARTMENTS Lucerne Neustadtstrasse?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (3-min drive) is nearby.
Are there restaurants at or near VISIONAPARTMENTS Lucerne Neustadtstrasse?
Yes. Nearby restaurants include Parterre (3-min walk), Barbès (4-min walk) and Indian Restaurant Luzern (5-min walk).
What's the area around VISIONAPARTMENTS Lucerne Neustadtstrasse like?
VISIONAPARTMENTS Lucerne Neustadtstrasse is in the heart of Lucerne, a short 13-minute walk from KKL Lucerne and 13 minutes' walk from Chapel Bridge. Travellers say that the area is safe.







Staff & service




Property conditions & facilities




4/10 Fair

Christopher, 2-night trip
Verified guest review

10/10 Exceptional

went in 2018 and absolutely loved the hotel. Unfortunately we couldn't stay the whole time but we loved the location and how well it was maintained.
Dee, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Neve, 3-night trip
Verified guest review

6/10 Good

Nhi, 3-night trip
Verified guest review

2/10 Poor

it is clean if you manage to get in
its a small space .. oddly shaped .. okay for sleeping only non of kictchen based plug and devices worked. TV also didnt work, the aircon didnt work the first day. But its very clean and new building. walking distance from the station. all of their number online are mostly wrong... even hotel dot com doesnt have the right one... do contact them before you arrive to get access code.
4-night business trip
Verified guest review

8/10 Very good

Overall good
Very nice and clean room. The room was in perfect conditions and all the appliances were new. The service offered was a little poor but at the end all went well.
Giulia, 1-night trip
Verified guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

great little hotel
great little hotel. close to the main train station, about a 10 minute walk..and to the covered bridge and main area. you also got a pass to use the buses for free, which was great. wifi and a/c. room was perfect for our stay.
Brian, 3-night family trip
Verified guest review

8/10 Very good

Good location, friendly staff, very new one!
The hotel is really new, walking distance from main station. It would be great if they provide kettle inside the room but not share.
Yanice, 1-night trip
Verified Expedia guest review

8/10 Very good

Christine, 1-night trip
Verified guest review