Stage 12 Hotel by Penz

Photo gallery for Stage 12 Hotel by Penz

Primary image
Double Room, Balcony, Mountain View | Terrace/patio
View from room
Triple Room | Premium bedding, in-room safe, cots/infant beds, free WiFi
Single Room | Premium bedding, in-room safe, cots/infant beds, free WiFi

Overview of Stage 12 Hotel by Penz

Stage 12 Hotel by Penz

4.0 star property
4-star Innsbruck hotel with 1 bars, connected to a shopping centre

9.2/10 Superb

510 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is £123
Price available on 9/10/2022
Maria Theresien Straße 12, Innsbruck, Tirol, 6020
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Ski storage
  • Fitness centre
  • Sauna
  • Steam room
  • Bar/lounge
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Innsbruck City Centre

Getting around

  • Innsbruck (INN-Kranebitten) - 5 min drive
  • Innsbruck (IOB-Innsbruck Central Train Station) - 9 min walk
  • Innsbruck Central Station - 9 min walk
  • Innsbruck West Station - 16 min walk

About this property

Stage 12 Hotel by Penz

4-star hotel in the heart of Innsbruck City Centre, rejuvenated in 2017
You can look forward to a terrace, a garden and laundry facilities at Stage 12 Hotel by Penz. Active travellers can enjoy cycling at this hotel. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a bar and a fitness centre.
Other perks include:
  • Buffet breakfast (surcharge), bike hire and a lift
  • Smoke-free property, multilingual staff and luggage storage
  • A 24-hour front desk
  • Guest reviews give top marks for the central location
Room features
All guest rooms at Stage 12 Hotel by Penz offer thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guest reviews highly rate the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • Flat-screen TVs with satellite channels
  • Fridges, cots/infant beds and electric kettles


English, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 6 floors


  • Check-in time from 3 PM until 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Please note: Underground parking is available at Rathausgalerie car park, located at Fallmerayerstrasse 1, Level U1.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking
  • Off-site parking nearby (EUR 14.00 per day; discounts available)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge

Travelling with children

  • Children stay free

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Snowboarding nearby


  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Ski storage


  • 1 building/tower
  • Built in 2017
  • Garden
  • Terrace
  • Fitness centre
  • Sauna
  • Steam room


  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord


  • English
  • German
  • Italian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Premium bedding
  • Cot/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge


  • Daily housekeeping
  • In-room safe

Special features


On-site venue – bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 for adults and EUR 15 for children (approximately)

Children & extra beds

  • Cots/infant beds are available for EUR 10.0 per night


  • Parking is available nearby and costs EUR 14.00 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

STAGE 12 Hotel Innsbruck
STAGE 12 Hotel
Stage 12 Hotel Penz Innsbruck
Innsbruck Stage 12 Hotel by Penz Hotel
Hotel Stage 12 Hotel by Penz
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel Penz
Stage 12 Penz Innsbruck
Stage 12 Penz
Hotel Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel
Stage 12 Hotel by Penz Innsbruck
Stage 12 Hotel by Penz Hotel Innsbruck

Frequently asked questions

Does Stage 12 Hotel by Penz offer free cancellation for a full refund?
Yes, Stage 12 Hotel by Penz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Stage 12 Hotel by Penz?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Stage 12 Hotel by Penz on 9 Oct 2022 start from £123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Stage 12 Hotel by Penz?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Stage 12 Hotel by Penz?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Stage 12 Hotel by Penz?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Stage 12 Hotel by Penz?
You can check in from 3 PM - 10:00 PM. Check-out time is 11 AM.
Is there an on-site casino at Stage 12 Hotel by Penz?
No, this hotel doesn't have a casino, but Casino Innsbruck (6-min walk) and Casino Seefeld (20-min drive) are both nearby.
What is there to do at Stage 12 Hotel by Penz and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking and mountain biking. Enjoy amenities such as a sauna, a steam room and a garden.
Are there restaurants at or near Stage 12 Hotel by Penz?
Yes. Nearby restaurants include Katzung (3-min walk), Ludwig (3-min walk) and Weisses Rössl (4-min walk).
Does Stage 12 Hotel by Penz have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Stage 12 Hotel by Penz like?
Stage 12 Hotel by Penz is in Innsbruck City Centre, a short 5-minute drive from Innsbruck (INN-Kranebitten) and 3 minutes' walk from Golden Roof (Goldenes Dachl). Travellers say that the local area is good for shopping and very central.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Xing, 1-night family trip
Verified guest review

8/10 Very good

Great stay, the bed and pillows were uncomfortable but location great, staff amazing.
3-night trip
Verified guest review

10/10 Exceptional

Patricia, 2-night trip
Verified guest review

8/10 Very good

Katherine, 2-night family trip
Verified guest review

2/10 Poor

Feel cheated and abused
A good stay ruined at checkout. First they did not acknowledge my prepayment via Although I showed my prepayment receipt from, they forced me to pay again. It took days to get the money back. Plus, they charged me for a breakfast i did not eat. I explained i did not have a single breakfast during my stay, but they insisted I did. I ask for a signed receipt from breakfast, they explained they don't have receipts, only that staff reported my room number as eating breakfast. Feel cheated and abused. I would not recommend this hotel.
Matthew, 2-night trip
Verified guest review

8/10 Very good

Pleasant surprise in Innsbruck
Booked as Easyjet flight cancelled. Turns out it was the sort of hotel we would have booked if we had wanted to spend time in Innsbruck. Modern, comfortable and central location.
MR Andrew W, 1-night trip
Verified guest review

8/10 Very good

Konstantyin, 1-night trip
Verified guest review

10/10 Exceptional

1-night family trip
Verified guest review

2/10 Poor

Don't pay more for the view
We paid extra for a room with a mountain view, but I really want to impress upon people that it is not like the photos. There was a huge structure obstructing the view, as you can see in the photo. This would have been fine had we not paid more for the view and picked the hotel based on it. When I contacted management for a refund for this part of our stay (ie the extra money for the view), they refused and were a bit patronising. The room was incredibly basic. This was really overpriced for what it was.
1-night family trip
Verified guest review

10/10 Exceptional

Paul, 1-night trip
Verified Expedia guest review