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Nana Princess Suites, Villas & Spa

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Lobby
Private beach, beach cabanas, sun-loungers, beach umbrellas
Private beach, beach cabanas, sun-loungers, beach umbrellas
Private beach, beach cabanas, sun-loungers, beach umbrellas
Indoor pool, 2 outdoor pools, free pool cabanas, pool umbrellas

Overview of Nana Princess Suites, Villas & Spa

VIP Access

Nana Princess Suites, Villas & Spa

5.0 star property
Hersonissos beachfront hotel with water park, spa

9.6/10 Exceptional

65 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Hersonisos, Hersonissos, Crete, 70014
Main amenities
  • Daily housekeeping
  • On a private beach
  • Winery
  • Marina
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Water park
  • Free children's club
  • Free supervised childcare
  • Health club
  • Outdoor tennis court
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom

Room options

About this area

What's nearby

  • On the waterfront
  • Star Beach Water Park - 10 min drive
  • Stalis Beach - 3 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 19 min drive
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Romantic Corner - 10 min walk
  • Pelagos - 11 min walk
  • Edem - 16 min walk
  • MED Cafe Cocktail Food - 3 min drive
  • Rovers Return Inn - 3 min drive

About this property

Nana Princess Suites, Villas & Spa

Nana Princess Suites, Villas & Spa offers a private beach where you can enjoy cabanas, beach umbrellas and yoga, plus you'll have access to on-site scuba-diving, snorkelling and parasailing. There's plenty of fun with the 2 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Carpe Diem Restaurant, one of 3 restaurants, offers ocean views and serves breakfast. Other highlights at this luxurious hotel include 3 bars/lounges, a winery and an indoor pool. Fellow travellers say good things about the pool and comfortable beds.

Languages

English, French, German, Greek, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Health First (Greece)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
On-site PCR COVID-19 testing is available for a EUR 60 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a EUR 20 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 112 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM until 5:30 AM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Off-site

  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Horse riding/hire
  • Helicopter/aeroplane tours
  • Canoeing
  • Sailing
  • Scuba diving
  • Snorkelling
  • Waterskiing
  • Shopping
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 2 buildings/towers
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • 18 holes of golf
  • Golf driving range on site
  • 2 outdoor pools
  • An indoor pool
  • Water park access (surcharge)
  • Art gallery on site
  • Designer shops on site
  • Arcade/games room
  • Full-service spa
  • Marina
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Winery on site

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • French
  • German
  • Greek
  • Russian

Room amenities

Be entertained

  • 49-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Royal Wellness Club has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Carpe Diem Restaurant – Overlooking the ocean, this restaurant only serves breakfast.
Meat-In-Point – This poolside steakhouse specialises in international cuisine and serves lunch and dinner. Reservations are required. Open selected days.
Eternal Blue – This beach seafood restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • There is a heated pool maintenance fee of EUR 150 per day
  • The seasonal pool is open from May to October
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the heated pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a EUR 60 fee, and antigen/rapid COVID-19 testing is available for a EUR 20 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Property registration number 3986/3-12-2015

Also known as

Nana Princess Suites Villas Hotel Hersonissos
Nana Princess Suites Villas Hersonissos
Nana Princess Suites Villas
Nana Princess Suites Hersonis
Nana Princess Suites, & Spa
Nana Princess Suites, Villas & Spa Hotel
Nana Princess Suites, Villas & Spa Hersonissos
Nana Princess Suites, Villas & Spa Hotel Hersonissos

Frequently asked questions

Does Nana Princess Suites, Villas & Spa offer free cancellation for a full refund?
Yes, Nana Princess Suites, Villas & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Nana Princess Suites, Villas & Spa?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, on-site COVID-19 testing (antigen/rapid screening) is available for a fee, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Nana Princess Suites, Villas & Spa?
Yes, there are 2 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Nana Princess Suites, Villas & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Nana Princess Suites, Villas & Spa?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Nana Princess Suites, Villas & Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Nana Princess Suites, Villas & Spa?
You can check in from 2 PM - 5:30 AM. Check-out time is noon. Express check-in is available.
What is there to do at Nana Princess Suites, Villas & Spa and nearby?
Have fun with on-site activities such as horse riding, parasailing and sailing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , basketball and helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Nana Princess Suites, Villas & Spa also has 3 bars, a private beach and a water slide, as well as a winery, a sauna and a steam room.
Are there restaurants at or near Nana Princess Suites, Villas & Spa?
Yes, there are 3 on-site restaurants, featuring beachfront dining, international cuisine and ocean views. Nearby restaurants include Romantic Corner (10-min walk), Pelagos (11-min walk) and Kokoriko (2 mi).
Does Nana Princess Suites, Villas & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Nana Princess Suites, Villas & Spa like?
Nana Princess Suites, Villas & Spa is located on the waterfront, a short 13-minute walk from Star Beach Water Park and 13 minutes' walk from Lychnostatis. Travellers say that this hotel is in a good location.

Overall score and ratings

9.6

Exceptional

10.0/10

Cleanliness

9.9/10

Staff & service

9.7/10

Amenities

9.9/10

Property conditions & facilities

9.7/10

Eco-friendliness

10/10 Exceptional

Eric, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great new place Better then any other places we saw for a high end.
Omar, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Just perfect.
Amazing stay, I had my reservations, and there were a couple of issues out of their control. However how they went about to resolve them - was above and beyond. Cannot fault the place, amazing food, amazing service and so clean.
Tamanna, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant upmarket resort.
The Nana Princess is a beautiful resort. There was nothing bad about it at all. We stayed for 3 nights and 4 days after a conference at a different hotel at the end of October. Nana Princess is new, modern and the staff are amazing. It's quite small - very upmarket and swish. The pool with each room was brilliant and the ability to choose the temperature of your pool. We used the indoor pool in the Spa one of the days when the weather was poor. It's a beautiful pool and relaxation area. We went to the beach café/bar each day. There are cabana's and 2 private beaches. We ate at the meat restaurant, which had great food and service but was a little cold as there were no heaters and it was October. We ate at the fish restaurant twice which did have heaters. The atmosphere and ambiance were fabulous and the food and service amazing. The bar in the main building was great with entertainment each night. The breakfast was great and two mornings we managed to get a table by the window overlooking the sea. We thoroughly enjoyed our stay.
Each room has its own pool.
Duncan, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Basel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect everything wasso good , room , food , spa,beach ,EVERYTHING , great, kind and polite workers
Zoabi, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel with a wonderful rooms and very kind hospitality , the food is so good with 2 amazing resturants for dinne , i cant even describe how the workers were so polite and helpful ,
Hosam, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Every use one was amazing!
This hotel is absolutely amazing! The views are wonderful, the service was impeccable, the food was amazing, everything. We ordered room service three times it was so great. Wish we could have stayed longer!
Room pool at night.
Looking at the hotel from the pier.
Cocktail bar.
Room service.
Nicholas, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel, Fantastic Service
It is a lovely hotel and because it was the lawst week of the season it was really quiet which was a bonus! The service could not have been better.
Craig, 11-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Our exprience was second to none from the time we arrived to the time we left. The service was inpeccable and the staff could never do enough to make your visit extremely memorable. You will find it extremely difficult to find another hotel cleaner and better equipped with push button technology at your disposal. We will definitely come back in the future!!!
Freddie, 3-night trip
Verified Hotels.com guest review