Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in San Sebastian, Basque Country, Spain
1 room, 2 adults

Hotel SANSEbay

3.5-star3.5 stars
Calle mari 21, San Sebastian, 20003, Spain

3.5-star beach hotel with bar/lounge, near Concha Beach
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Amazing location, really helpful staff and brilliant value!Dec 2, 2019
  • Incredible location, great service, beautiful view!Oct 1, 2019

Hotel SANSEbay

from £143
  • Urban familiar terraza
  • Urban basic
  • Deluxe Double Room, Sea View
  • Urban interior patio
  • Familiar vistas laterales bahía
  • Cozy Apartment
  • Smart Apartment
  • Superior Apartment, 2 Bedrooms
  • Panoramic Apartment, Sea View
  • Urban confort terraza

What’s around Hotel SANSEbay


  • In Old Town
  • Concha Beach - 6-minute walk
  • Ondarreta Beach - 25-minute walk
  • Bay of Biscay - 39-minute walk
  • Basilica of Saint Mary of the Chorus - 2-minute walk
  • 31 de Agosto Kalea - 3-minute walk
  • Port of San Sebastian - 3-minute walk
  • Goikoa Palace - 3-minute walk

Getting around

  • Bilbao (BIO) 62-min drive
  • San Sebastian (EAS) 25-min drive
  • Biarritz (BIQ-Pays Basque) 47-min drive
  • Donostia-San Sebastián Station 17-min walk
  • San Sebastian Amara Station 18-min walk
  • Hernani Station 8-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 17 rooms


  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
  • Express check-in
The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 AM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Bicycle rentals on site
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Lift
  • Safe-deposit box at front desk
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Minibar
Sleep well
  • Premium bedding
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Hotel SANSEbay’s small print

Also known as

  • Hotel SANSEbay Hotel
  • Hotel SANSEbay San Sebastian
  • Hotel SANSEbay Hotel San Sebastian
  • Hotel SANSEbay Hotel
  • Hotel SANSEbay San Sebastian
  • Hotel SANSEbay Hotel San Sebastian


Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.

Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

This property is licensed under an applicable law.Property registration number HSS00830

Optional extras

Airport shuttle service is offered for an extra charge of EUR 150.00 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel SANSEbay

  • Does Hotel SANSEbay offer free cancellation for a full refund?
    Yes, Hotel SANSEbay does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel SANSEbay?
    Sorry, there's no parking at Hotel SANSEbay.
  • Are pets allowed at Hotel SANSEbay?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel SANSEbay?
    You can check in from 3:00 PM to 11:00 PM. Check-out time is noon.
  • Are there restaurants at or near Hotel SANSEbay?
    Yes. Nearby restaurants include Kokotxa (2-min walk), Akerbeltz (2-min walk) and Zubi-Gain (2-min walk).
  • Is an airport shuttle service offered by Hotel SANSEbay?
    Yes, an airport shuttle is available. The charge is EUR 150.00 per vehicle.

Recent reviews

Superb 9.2 From 86 reviews

Exceptional 10.0
Fantastic boutique hotel
Staff were so friendly at the hotel that it really made our stay special. We hired some lovely and very comfortable bikes for the day to explore San Sebastian.
Lisa, gb3 night family trip
Very good 8.0
Holiday with friends
This is a lovely hotel in a great location in the old town. Comfortable bed, well appointed bathroom, helpful staff. The sea view rooms are close to the street and can be noisy. The apartment style rooms are quieter and have a lovely living space.
gb3 night trip with friends
Very good 8.0
Great Spot for a short visit to San Sebastian
This was a short break for a couple. Well located small hotel overlooking the Bay but the standard rooms do not have any view, a sea view room is considerably more expensive. We were in room 111, awkward shape but reputedly the largest of the standard rooms, leaky shower and no bath and the wc arrangement left nothing to the imagination. Had breakfast out, easy and cheaper. Old town great lively area and fine for a few nights.
richard, gb4 night romance trip
Exceptional 10.0
Great stay at Sansebay
The staff and location were both wonderful.
gb9 night family trip
Exceptional 10.0
Great Hotel edge of old town
Perfect Hotel in a Great location on quayside and edge of old town. Hotel was spotless in all areas staff were very professional and courteous. we had a standard room with balcony at rear of hotel. just right for us,
Nigel, gb3 night romance trip
Exceptional 10.0
Great hotel, staff were very welcoming and extremely helpful. Room was excellent , location was perfect. Could not fault it.
Dawn, id2 night trip
Exceptional 10.0
Hotel Sansebay is great. The staff is extremely nice and helpful and location is better than we thought. The rooms are small but that's Europe and there's no need to spend time indoors.
Jill, us3 night trip with friends
Very good 8.0
Very good hotel, excellent location!
Isabel, us2 night trip
Exceptional 10.0
Great Stay!!
The staff was so friendly and so helpful - some of the best service I’ve ever had at a hotel! Location is great and right in the heart of the old city and all the pintoxs!
Kimberly, us3 night romance trip
Good 6.0
Excellent location, average accommodation. Be careful to note the difference between booking an apartment vs a hotel room. Expensive for this type of property-but can’t beat the location. Very friendly and helpful staff
ie2 night romance trip

Hotel SANSEbay

Is the description of this property not correct? Tell us