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Hotel SANSEbay

3.5 star property
City centre hotel, steps from Monte Urgull

Choose dates to view prices

Experience the charm of Donostia-San Sebastian at Hotel SANSEbay, where you can unwind with a snack at the bar or explore nearby Concha Beach. Connect to in-room WiFi and take advantage of babysitting services for a family-friendly stay. The helpful staff has left a lasting impression on previous guests.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Free Wi-Fi
  • Air-conditioning
  • Laundry facilities

Main amenities (12)

  • Near the beach
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Air conditioning
  • Communal living room
  • Front desk safe
  • Snack bar/deli
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Babysitting (surcharge)
  • Separate bedroom
  • Premium TV channels
  • Laundry facilities
  • Blackout curtains
  • Premium bedding
The current price is £132
includes taxes & fees
12 Apr - 13 Apr

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Urban familiar terraza

Urban familiar terraza | Premium bedding, down duvets, in-room safe, blackout curtains

Urban familiar terraza

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Premium bedding, down duvets, in-room safe, blackout curtains

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Urban interior patio

Urban interior patio | Premium bedding, down duvets, in-room safe, blackout curtains

Urban interior patio

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Familiar vistas laterales bahía

Familiar vistas laterales bahía | Premium bedding, down duvets, in-room safe, blackout curtains

Familiar vistas laterales bahía

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Cozy Apartment

Cozy Apartment | Private kitchen

Cozy Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Smart Apartment

Smart Apartment | Private kitchen

Smart Apartment

  • 52 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Single Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Premium bedding, down duvets, in-room safe, blackout curtains

Superior Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 61 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Urban confort terraza

Urban confort terraza | Premium bedding, down duvets, in-room safe, blackout curtains

Urban confort terraza

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, in-room safe, blackout curtains

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room | Premium bedding, down duvets, in-room safe, blackout curtains

Premium Room

  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Suite SANSEbay

Suite SANSEbay | View from room

Suite SANSEbay

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Basic Double Room

Premium bedding, down duvets, in-room safe, blackout curtains

Basic Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite SANSEbay

Junior Suite SANSEbay | Living area | Smart TV, books

Junior Suite SANSEbay

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About the area

Map
Calle mari 21, San Sebastián, 20003

What's nearby

  • Monte Urgull - 1 min walk - 0.0 km
  • Basilica of Saint Mary of the Chorus - 2 min walk - 0.2 km
  • Plaza de La Constitucion - 3 min walk - 0.3 km
  • Donostia-San Sebastian Aquarium - 6 min walk - 0.6 km
  • Concha Promenade - 8 min walk - 0.7 km

Getting around

  • San Sebastian (EAS) - 24 min drive
  • Biarritz (BIQ-Pays Basque) - 43 min drive
  • Donostia-San Sebastián Station - 17 min walk
  • San Sebastián (YJH-San Sebastián-Donostia Train Station) - 17 min walk
  • San Sebastian Amara Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Gandarias - ‬3 min walk
  • ‪Atari Gastroteka - ‬2 min walk
  • ‪Akerbeltz - ‬2 min walk
  • ‪Casa Alcalde - ‬3 min walk
  • ‪Ganbara - ‬4 min walk

About this property

Hotel SANSEbay

Hotel SANSEbay puts you in a great location, within a short 10-minute walk of Donostia-San Sebastian Aquarium and Concha Beach. Free WiFi is an added perk, and guests looking to stay active can experience the nearby kayaking, surfing/body boarding and surfing lessons. Also, Concha Promenade and Monte Urgull are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 27 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • On-site self-parking (EUR 30 per day)
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Hot springs nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room

Room amenities

Be entertained

  • Smart television
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Bar Urgul – On-site bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 9.50 to 25 for adults and EUR 9.50 to 25 for children
  • Airport shuttle service is offered for an extra charge of EUR 150.00 per vehicle
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs EUR 30 per day
  • Guests must contact this property in advance to reserve on-site parking

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel SANSEbay San Sebastian
SANSEbay San Sebastian
SANSEbay
Hotel SANSEbay Hotel
Hotel SANSEbay San Sebastián
Hotel SANSEbay Hotel San Sebastián

Frequently asked questions

Does Hotel SANSEbay offer free cancellation for a full refund?

Yes, Hotel SANSEbay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel SANSEbay?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel SANSEbay?

Yes. Self-parking costs EUR 30 per day.

Is an airport shuttle service offered by Hotel SANSEbay?

Yes, an airport shuttle is available. The charge is EUR 150.00 per vehicle.

What are the check-in and check-out times at Hotel SANSEbay?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at Hotel SANSEbay?

No, this hotel doesn't have a casino, but Casino Kursaal (4-min walk) is nearby.

What is there to do at Hotel SANSEbay and nearby?

Have fun with nearby activities such as boat tours, kayaking and powerboating. Additional recreation nearby includes hot springs and casino gaming.

What's the area around Hotel SANSEbay like?

Hotel SANSEbay is located on the boardwalk in Old Town San Sebastián, a short 2-minute walk from Basilica of Saint Mary of the Chorus and 7 minutes' walk from Concha Beach. The local area is walkable and popular for its beaches.

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Reviews

Hotel SANSEbay Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Location

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The property's beach access and view are unbeatable, with many guests enjoying a short walk to the beach from their rooms. (11 reviews)
  • Breakfast options were delicious and made to order with a wide variety of choices. (10 reviews)
  • The property is situated in a vibrant area with numerous restaurants, tapas bars, and shops nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Old town
View
Cities
Breakfast
Bay
Drinks
Beach

Reviews

Verified

10/10 Exceptional

The room was immaculate and we had a view of the ocean. The location was right in the center of everything. The staff were super helpful and welcoming.
Stacy, 2-night trip
Verified

10/10 Exceptional

Perfect location, beautiful rooms and great value.
Elizabeth, 3-night trip
Verified

10/10 Exceptional

Perfect location, clean and modern, nice foods
Ahmet ragip, 4-night trip
Verified

10/10 Exceptional

My second stay in this perfectly located boutique hotel on the edge of the old town near the harbour. The staff were extremely friendly and helpful with lots of tips and a welcome drink! Though I did not have a harbour view, the room had a good shower and comfortable bed - all you really need when there is lots to do outside. I would look to stay there again if back in town.
Shelton, 2-night trip
Verified

10/10 Exceptional

The hotel is in a great location - right near the old town and beach. The staff were very friendly, room was clean and modern.
Helen, 4-night trip
Verified

10/10 Exceptional

Room was very clean and well-appointed with a beautiful view of the sea. Nice bathroom as well. Excellent location at the end of the Concha, and right at the start of Old Town. We booked very last minute, so didn't receive the driving directions video - if you are driving, you do have to drive on the pedestrian roads, so reach out the hotel ahead of time for directions if you don't have them before you head over. There is (paid) parking at the hotel.
Joy, 2-night trip
Verified

10/10 Exceptional

What a wonderful stay! This is the perfect hotel in the perfect location to explore San Sebastián. It is in the heart of old town looking over the water. Minutes to delicious food and a short walk from the centre of town. The staff are fabulous, the rooms are clean and comfortable. Couldn’t ask for a better stay!
Stephanie, 4-night trip
Verified

10/10 Exceptional

Everything about this hotel was fabulous!
AUDREY, 1-night trip
Verified

10/10 Exceptional

We had a lovely stay! Clean, great location and friendly staff. Recommend it to everyone traveling to San Sebastián!
Kristine, 1-night trip
Verified

10/10 Exceptional

Clean and comfortable room
Keiji, 2-night trip
Verified

10/10 Exceptional

Wonderful stay!! Helpful staff. Great location - right in the heart of old town but away from the busy streets, very close to the beach and Urgull One of the best apartment hotels we've stayed at. Apartment is well-equipped, clean, spacious, with very nice view.
Estelle, 3-night trip
Verified

10/10 Exceptional

Everything was perfect, from costumer service to the hotel location
Luciano, 3-night trip
Verified

10/10 Exceptional

Staff were friendly and efficient. Pre booked parking was easy. The area was great for walking to pintxo bars, restaurants and the beach area.
Ronald, 1-night trip
Verified

10/10 Exceptional

Great location in old town.
Arely, 4-night trip
Verified

10/10 Exceptional

Amazing location and great hotel with friendly staff happy to help! Will definitely stay here again
Cameron, 3-night trip
Verified

8/10 Very good

Nice location
Katy, 4-night trip
Verified

10/10 Exceptional

Top
Arnoud, 1-night trip
Verified

10/10 Exceptional

Perfekt Place! Perfect Staff! Loved everything about it!
Christine, 1-night trip
Verified

10/10 Exceptional

Super helpful and nice team. Room was small but cozy. The hotel is tucked in the back left corner of old town, right under the steps that go up to the castle. Glad we chose this location. Front Desk helped us find great restaurants
Zachary, 2-night trip
Verified

10/10 Exceptional

Staff was great. Very helpful and kind.
Pedro, 2-night trip
Verified

8/10 Very good

It’s the perfect location for exploring San Sebastián. The bed was really comfy. It was a no frills room which we were fine with but being on the ground floor it was dark and noisy in the night. We would stay again though and enjoyed our stay.
Amy, 3-night trip
Verified

8/10 Very good

The location was perfect.
Chelsey, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel
Erin, 1-night trip
Verified

10/10 Exceptional

Loved our stay at Hotel SANSEbay – great service with recommendations and support for transportation; amazing location right by the water and in the Old Town; would definitely stay again.
Adam, 2-night trip
Verified

10/10 Exceptional

Awesome! Make sure you reserve the parking spot w hotel prior to arrival.
Danilo, 3-night trip