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All properties in Platanias, Crete, Greece

Asterion Suites & Spa

Upmarket beachfront hotel with spa, near Platanias Beach

  • Free buffet breakfast and free WiFi

Property renovations and closures

  • This property is closed from June 1 2020 to December 31 2020 (dates subject to change).
  • Beach
  • Beach
  • Beach
  • Beach
  • Beach
1 / 32Beach
7.4.Good.
  • We enjoyed our stay at this hotel and delighted with the upgrade to room with private…

    Jun 3, 2019

  • Family and I were delighted with Asterion Hotel during our holiday with great amenities…

    Sep 8, 2018

See all 37 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 67 guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool

For families

  • Children's pool
  • Playground on site
  • Fridge
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • On the beach
  • Platanias Beach - 34-minute walk
  • Máleme Beach - 4-minute walk
  • Platanias Square - 2.9 mi / 4.6 km
  • War Shelter of Platanias - 3.1 mi / 5 km
  • Agia Marina Beach - 3.4 mi / 5.5 km
This property is closed from 1 June 2020 to 31 December 2020 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Panorama Blue Suite with Private Pool
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom, Partial Sea View
  • Suite, 1 Bedroom, Private Pool
  • Superior Room, Sea View
  • Suite, 2 Bedrooms
  • One-Bedroom Suite Swim-up

Location

  • On the beach
  • Platanias Beach - 34-minute walk
  • Máleme Beach - 4-minute walk

What’s around

Landmarks

  • On the beach
  • Platanias Beach - 34-minute walk
  • Máleme Beach - 4-minute walk
  • Platanias Square - 2.9 mi / 4.6 km
  • War Shelter of Platanias - 3.1 mi / 5 km
  • Agia Marina Beach - 3.4 mi / 5.5 km
  • Golden Beach - 9.1 mi / 14.7 km
  • Stalos Beach - 4.2 mi / 6.8 km
  • Orthodox Academy of Crete - 6 mi / 9.6 km
  • Sunset Beach - 6.6 mi / 10.6 km
  • Iguana beach - 7.5 mi / 12.1 km

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) 40-min drive

At a glance

Hotel size

  • This hotel has 67 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-1:30 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Greece may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Beach sunloungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Pool sunloungers
  • Pool umbrellas
  • Billiards or pool table

Working away

  • Business centre
  • Meeting rooms
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter

Facilities

  • Number of buildings/towers: 2
  • Lift
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Things to enjoy

  • Furnished balcony or patio

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer

Be entertained

  • 24-inch flat-screen TV

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Asterion Suites & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Spa

Paradise has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a spa tub.

Dining

Matter Main Restaurant – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

35° Cretan à la carte – Overlooking the pool, this restaurant specialises in Greek cuisine and only serves dinner. Open daily.

Stellar lobby bar – On-site bar. Open daily.

Naked Star pool bar – This bar is located by the pool. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Small print

Also known as

  • Asterion Hotel Suites Spa
  • Louis Asterion Suites Spa
  • Asterion Hotel Suites Spa
  • Louis Asterion Suites Spa
  • Asterion Suites & Spa Hotel
  • Asterion Suites & Spa Platanias
  • Asterion Suites & Spa Hotel Platanias
  • Asterion Suites & Spa Hotel
  • Asterion Suites & Spa Platanias
  • Asterion Suites & Spa Hotel Platanias

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Policies

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 9 AM to 8:30 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

This property accepts credit cards. Cash is not accepted.

This property is licensed under an applicable law.Property registration number 1042K035A0031001

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Asterion Suites & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property is closed from 1 June 2020 to 31 December 2020 (dates subject to change).

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9 AM to 8:30 PM.

  • Sorry, neither pets and nor service animals are allowed.

  • You can check in from 2:00 PM - 1:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

  • Yes, there are 2 on-site restaurants, featuring local and international cuisine, pool views and poolside dining. Nearby restaurants include Bossa Nova (15-min walk), Match More (2.2 mi) and Restaurant Zafferano (2.3 mi).

  • Have fun with nearby activities such as cycling, skydiving and zip-lining. Additional recreation nearby includes cave exploring. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Asterion Suites & Spa also has 2 bars and a fitness centre, as well as a garden.
7.4.Good.
  • 10.0.Exceptional

    View and comfort

    The view from the balcony of the panorama suite was astonishing (sea and swimming pool).Our private swimming pool and roof terrace was more than satisfying! Inside the room everything was very clean luxurious and comfortable!we ve never slept on a bed like this!!! The food at the buffet restaurant was delicious! Asterion hotel and suite 303 is definitely worth a visit!

    Apostolos, 2 night trip, Jul 18, 2018

    Verified Expedia guest review

  • 8.0.Very good

    4 Day Stay

    4 day stay comfortable hotel with good customer service

    Robert, 4 night romance trip, May 19, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    It's was ok, the wouldn't call it a 5* experience or even 4* but it's a very good 3*

    7 night trip, May 18, 2018

    Verified Expedia guest review

  • 4.0.Fair

    disappointed for a 5 stars hotel. It was like a three star hotel

    Jolanda, 5 night family trip, Jul 26, 2019

    Verified Orbitz guest review

  • 8.0.Very good

    Located at the west end of the Platania strip thus it’s more quiet and relaxing Not exactly the best beach. Great for tanning but very rocky and the ocean water is not as clear as some other beaches in the Chania area. The hotel had friendly staff and the pool area was very appropriate. Good for families. Reasonable pricing. Mattresses are quit stiff but this seems to be the norm in Greece.

    5 night family trip, Jul 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff were so friendly, they couldn’t do enough for you! Made the trip more enjoyable getting to talk to them and happy to ask questions and recommendations

    7 night trip with friends, Jun 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good place to relax.

    The facility is good, food is good, beach is good. It's good place to relax.

    Qing Song, 1 night family trip, Sep 21, 2018

    Verified Hotels.com guest review

  • 2.0.Poor

    Üble Geschichte. Nicht hin gehen!

    die 5 Sterne treffen nicht im Ansatz zu. Unsere "Suite" war ein heruntergekommenes Loch. Die Möbel schäbig, das Sofa voller Flecken, die Fugen im Bad und der Einbauküche schimmelig, die Mückennetze vor den Fenstern zerrissen. Da will man nicht hin. Die Fotos auf der Homepage: schwer nachvollziehbar, wo die gemacht wurden. Das ganze Hotel ist schmuddelig, dreckig, versifft. Als wir ankamen lagen auf den Treppenstufen zwei zerquetschte Weintrauben. Als wir 3 Tage später gingen, da lagen sie immer noch da. Der Pool ist eklig - also ich ging da nicht rein. Das Personal bemüht sich nicht, dass die Gäste sich wohl fühlen, sondern dass ihre "Rules" eingehalten werden. Z.B: Pooltücher gibts bloss 2 Mal die Woche neue. Nicht verhandelbar. Am Tage des Check-out baten wir um 30 Minuten Verspätung: Nein, geht nicht. Keine Frage: wie hat es ihnen gefallen und dergleichen.... Halbpension besteht aus fantasielosen Foodbars, Frühstück und Abendessen. Um 10:05 rannte das Personal der Foodbar entlang und räumte die Schöpfbestecke ein, damit sich keiner mehr was nehmen kann. Denn um 10:00 ist Schluss. Das Essen ist ungeniessbar. Wir sind nach einem ersten Versuch dann jeweils sonst wo essen gegangen; obwohl wir Halbpension bezahlt haben. Also ich weiss nicht, wie sich sowas 5 Stern Luxus Hotel nennen kann. Wer da hin geht ist selber schuld, oder so wie wir auf die trügerische Homepage rein gefallen. Nicht hingehen! Toxisch.

    georg, 3 night family trip, Aug 31, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Visite de la côté ouest

    Très loin d'un 5 étoiles Nourriture vraiment pas bonne Literie pas du tout confortable Seul point positif, l'emplacement pour aller visiter les plus belles plages de l'île. Nous sommes resté que 2 jours

    loudmila, 3 night family trip, Aug 31, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    5 star hotel but quality of a 2 star

    I'm afraid, NOT a real 5 star hotel (despite the pictures on hotels.com) !!! - Location: The hotel is situated in a calm area. There is nothing to do around. No nightlife. You will need a car to go to any place (restaurant, bars, shops, ...) in that area.The only attraction is the "normal" swimming pool. The beach is not extraordinary. - Room: The room is big but a bit old: the AC & the fridge were doing too much noise: Impossible to sleep. The bed was not at all comfortable. In the room, I was welcomed with a bottle of red wine. It was a nice token, but no water? I would rather have the water for free than a bottle of wine...(especially for people like me who doesn't drink alcohol) - Food: Quality was extremely poor. So, disappointed for a 5 star hotel!!! I was expecting to have some choices, at least for breakfast, some season fruits, ... For example: for the whole hotel, in terms of fruits, I only find 1 small plate of "old" & non-fresh watermelon. no other choice than unfresh fruit cut in small pieces. I'm not even talking about the croissants, coffee, ... - Services: People from the reception were nice and trying to help but all the facilities were against them.

    Mounia, 2 night trip with friends, Aug 15, 2019

    Verified Hotels.com guest review

See all 37 reviews