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Hotel Plaza

Photo gallery for Hotel Plaza

3 bars/lounges
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Hotel Plaza

Hotel Plaza

3.0 star property
3-star hotel with 3 restaurants, near Great Theatre of Havana

240 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Internet access
  • Air conditioning
  • Bathtub
  • Restaurant
  • Bar
Map
Ignacio Agramonte No. 267, Havana, 10100

Room options

About this area

What's nearby

  • In Old Havana
  • Hotel Nacional de Cuba - 36 min walk

Restaurants

  • Elizalde bar restaurant - 2 min walk
  • La Piña de Plata - 3 min walk
  • Mekedé - 3 min walk
  • 5 Sentidos - 3 min walk
  • Tabarish - 3 min walk
Map

About this property

Hotel Plaza

Hotel Plaza features a rooftop terrace and puts you within a 10-minute drive of Hotel Nacional de Cuba. For a bite to eat, guests can visit Rest. Bufé Fausto, one of 3 restaurants, which serves international cuisine and is open for breakfast. Fellow travellers say great things about the location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 188 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free wired Internet access in public areas

Parking

  • On-site parking is limited
  • Free off-site parking nearby

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1909
  • Rooftop terrace

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Rest. Bufé Fausto – This restaurant specialises in international cuisine and only serves breakfast. Guests can enjoy al fresco dining (weather permitting).
Los Portales – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Real Plaza – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) gala dinner per adult: USD 25.00
  • New Year's Eve (31 December) gala dinner per adult: USD 25.00

Optional extras

  • WiFi is available in public areas for USD 1 per hour (rates may vary)
  • Breakfast costs between USD 5 and USD 15 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts cash.</p>

Also known as

Hotel Plaza Havana
Plaza Havana
Hotel Plaza Hotel
Plaza Hotel Havana
Hotel Plaza Havana
Hotel Plaza Hotel Havana

Frequently asked questions

Does Hotel Plaza offer free cancellation for a full refund?
Yes, Hotel Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Plaza?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Plaza?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Plaza?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Plaza?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Plaza and nearby?
Hotel Plaza has 3 bars.
Are there restaurants at or near Hotel Plaza?
Yes, there are 3 on-site restaurants, featuring al fresco dining and international cuisine. Nearby restaurants include 5 Sentidos (3-min walk), Tabarish (3-min walk) and Barriete Habana (3-min walk).
Does Hotel Plaza have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Plaza like?
Hotel Plaza is a short 1-minute walk from Central Park and 3 minutes' walk from Hotel Inglaterra. Travellers say that the hotel is in a great location.

Reviews

5.0

4.9/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.3/10

Property conditions & facilities

Reviews

2/10 Poor

stephanie, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Very disappointing
This was a last minute booking after failing to find an evacuation flight out of Cuba due to coronavirus. The hotel is very very tired & tatty. Breakfast was not good. We couldn’t use the wifi cards outside the hotel that we bought there. We didn’t pay much money for our stay here but later went into the international hotel next door which was a star in comparison (although a lot more expensive).
Ian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Old world charm.
The hotel was beautiful as you walked in. Old world beauty. The rooms & furniture are basic. The bed was very low to the ground and did not have box springs or did not have a mattress. Not sure which piece was missing. Nonetheless we slept soundly. Common areas have no AC. Only the rooms. The bath and shower are extremely slippery. Be careful when wet! Could not flush the toilet multiple times within a few hours. Tank apparently was very slow to fill. But yes we would stay there again. Old world charm. With nice buffet breakfast.
Deborah L, 4-night trip
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Expedia guest review

8/10 Very good

The hotel has an excellent location walk distances every where and good rate compare other hotels. Definitely, I will stay again.
\blanca, 3-night family trip
Verified Expedia guest review

6/10 Good

Ann
Lobby at the hotel looks great, service -needs improvement .... especially men! They are following ladies and they are ude! They are trying to approach each single girl ... the worst was tall Afro/American security Lazy receptionists.... one tall gentleman (slim with glasses) was really supportive!!!
Aneta, 4-night trip
Verified Hotels.com guest review

6/10 Good

Excellent location walking distance to old Havana and many other places of interest. Music in lobby and rooftop daily. Hotel is old....needs revamping....not every room has s balvony as advertised and balconies are too small to sit on.
4-night romance trip
Verified Expedia guest review

6/10 Good

Edgar, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great location.
Location was great, but a tired hotel and breakfast was very poor.
Michael, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

The rooms are so old, no enough light. Need to renovate all.
1-night family trip
Verified Expedia guest review