Guests
All properties in Pigeon Forge, Tennessee, United States of America

Hilton Garden Inn Pigeon Forge

Mountain hotel in Pigeon Forge with indoor pool and restaurant

  • Free WiFi and free parking
From
£90

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 88.
1 / 88Terrace/Patio
2481 Teaster Lane, Pigeon Forge, 37863, TN, United States of America
9.2.Superb.
  • No complaints it was amazing

    Aug 21, 2021

  • We loves the stay .

    Aug 7, 2021

See all 461 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Convenient
Safe
Dining options
Easy parking
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 112 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre

For families

  • Free cots/infant beds
  • Microwave
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • Heart of Pigeon Forge
  • Pigeon Forge Snow - 4-minute walk
  • MagiQuest - 6-minute walk
  • Hollywood Wax Museum - 10-minute walk
  • Castle Of Chaos - 10-minute walk
  • The Track - 10-minute walk
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 2 Queen Beds
  • Junior Suite, 2 Queen Beds
  • Junior Suite, 2 Queen Beds, Balcony
  • Room, 1 King Bed
  • Junior Suite, 1 King Bed with Sofa bed
  • Deluxe Room, 1 King Bed, Fireplace
  • Deluxe Room, 1 King Bed, Fireplace (Balcony)
  • Room, 1 King Bed, Jetted Tub (Balcony)
  • Suite, 1 King Bed, Accessible, Balcony (Bathtub)
  • Suite, 1 King Bed, Accessible (Roll-in Shower)
  • Suite, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)
  • Deluxe Room, 1 King Bed, Accessible, Balcony (Hearing)
  • Junior Suite, 1 King Bed, Accessible (Hearing)
  • Suite, 1 King Bed, Accessible, Jetted Tub
  • Room, 1 King Bed, Accessible (Hearing)
  • Deluxe Room, 1 King Bed, Fireplace (Jetted Tub)
  • Junior Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
  • Room, 2 Queen Beds, Accessible (Hearing)
  • Junior Suite, 2 Queen Beds, Accessible (Hearing)
  • Junior Suite, 2 Queen Beds, Accessible, Bathtub

Location

2481 Teaster Lane, Pigeon Forge, 37863, TN, United States of America
  • Heart of Pigeon Forge
  • Pigeon Forge Snow - 4-minute walk
  • MagiQuest - 6-minute walk

What’s around

Landmarks

  • Heart of Pigeon Forge
  • Pigeon Forge Snow - 4-minute walk
  • MagiQuest - 6-minute walk
  • Hollywood Wax Museum - 10-minute walk
  • Castle Of Chaos - 10-minute walk
  • The Track - 10-minute walk
  • Great Smoky Mountain Murder Mystery Dinner Show - 10-minute walk
  • Arcade City - 11-minute walk
  • Island at Pigeon Forge - 11-minute walk
  • Great Smoky Mountain Wheel - 11-minute walk
  • Dolly Parton's Smoky Mountain Adventures - 12-minute walk

Getting around

  • Alcoa - Knoxville Airport (TYS) 52-min drive

At a glance

Hotel size

  • This hotel has 112 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Conference space
  • Conference space size (feet) - 1815
  • Conference space size (meters) - 169
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built – 2016
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Visual fire alarm

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 48-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Garden Grille and Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 11.95 for adults and USD 5.95 for children (approximately)

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 9:00 AM to 11:00 PM
  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash.

Also known as

  • Hilton Garden Inn Pigeon Forge Hotel
  • Hilton Garden Inn Pigeon Forge Pigeon Forge
  • Hilton Garden Inn Pigeon Forge Hotel Pigeon Forge
  • Hilton Garden Inn Pigeon Forge Hotel
  • Hilton Garden Inn Pigeon Forge Pigeon Forge
  • Hilton Garden Inn Pigeon Forge Hotel Pigeon Forge

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hilton Garden Inn Pigeon Forge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
  • Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 9:00 AM to 11:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant, Garden Grille and Bar. The dining venue(s) will be unavailable from 1 July 2021 to 1 January 2022 (dates subject to change). Nearby restaurants include Little Tokyo (3-min walk), Johnny Carino's (4-min walk) and Blue Moose Burgers & Wings (4-min walk).
  • Have fun with nearby activities such as hiking, horse riding and zip-lining. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a 24-hour fitness centre.
9.2.Superb.
  • 10.0.Exceptional

    Very clean and well kept. Felt safe and kids loved the out door swimming area

    Monica, 2 night family trip, Jul 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Family Trip

    We were pleased with the cleanliness and the grill downstairs to order food from. Our children enjoyed the pools and we would stay again.

    Brandi, 2 night family trip, Jul 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    The hotel was clean, comfortable and we felt safe. All the staff we encountered were great and helpful. The food we ate at the restaurant was great! My kids requested we eat there again before we left.Location was great!

    Christina, 5 night family trip, Jul 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    A nice hotel - just not matching the cost

    There were positives and negatives about this hotel. It's on the higher end of the price scale, for the area, but I am not sure it's completely warranted. It was a very clean hotel, but the functional areas are mainly for the restaurant and bar; not the guests. You basically have a choice to buy something from the restaurant/bar, or sit in your room. There were 2 fire pits - one overlooked the road and one the pool (which was out of service the entire week we were there). MOST of the staff was very friendly and accommodating. I found the housekeeping staff to be stand-offish, and sluggish. The towel limitation seemed to be ridiculous, and stingy. Having no room safe was surprising. For what was expected, versus what was actually on site, I found lacking and somewhat disappointing; compared to other facilities in the area. While the hotel cannot help the fact that a juvenile baseball team decided to stay during the same week-long time period; listening to the non-stop screaming from the pool, certainly reminded me we were not "actually" at a higher end location. They also made it quite clear that "booking through a 3rd party" made us somehow less than a Hilton guest.

    7 night trip, Jul 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing stay

    Everything was good for the most part we stayed in a Junior suite the bathroom door was the only thing that I didn’t like about the room was the location it was in the middle of the room and if someone was going in or out you could not go by and it could have a bigger bathroom room. But was very clean and very nice staff. Kids loved the pool

    John, 2 night family trip, Jun 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Ty

    David, 2 night family trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Everything went pretty good until our families last day. The morning of checkout, me and my little girl was in the swimming pool for a swim before leaving. My wife was getting ready in our room and without knocking, a male employee entered the room and opened the bathroom door while my wife was in there an just said “is everything ok”…

    Jacob, 2 night family trip, Jun 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall a nice hotel

    This was our second time staying at this hotel. The first find was great so we thought this would be our go to, as we visit Pigeon 2 to 3 times a year. However, the second visit our room felt damp and humid, we turn the air lower it helped very little. Room 309. We called for towels and never received them. The bed was comfortable but the pillows were flat. We had a jacuzzi but when we turned it on black pieces (maybe mold) came out of the jets. We really like our first visit because it is spacious and clean, so we will give it another try… maybe.

    Jackie, 2 night trip, Jun 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    After a Busy Day….

    Accommodations were very clean. Staff was extremely friendly. Location Accessible to area main sites.

    BELINDA, 2 night trip with friends, Jun 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This place is very nice and clean. The staff was very friendly and accommodating! It’s definitely worth staying at this location!

    1 night trip with friends, Jun 13, 2021

    Verified Expedia guest review

See all 461 reviews