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1 room, 2 adults

Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

2.5-star2.5 stars
Great for families

Good to know

  • Cots/infant beds (surcharge)
  • Free self parking
  • Indoor pool
  • Laundry facilities
240 Jordan Creek Pkwy, West Des Moines, IA, 50266, United States of America

Hotel with indoor pool, near Jordan Creek Town Center
  • Free buffet breakfast, free WiFi and free parking
  • Great for families

    Good to know

    • Cots/infant beds (surcharge)
    • Free self parking
    • Indoor pool
    • Laundry facilities
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • This is a very nice hotel. Very clean and comfortable. May 6, 2021
  • The surfaces in the rom didn't seem to have been wiped down at all. Lots of fingerprints…Apr 10, 2021

Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

from £90
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)
  • Suite, Multiple Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Standard Room
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 2 Queen Beds, Non Smoking

What’s around Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

Landmarks

  • Jordan Creek Town Center - 8-minute walk
  • West Glen Town Center - 35-minute walk
  • MercyOne Mills Civic Express Care - 2.8 mi / 4.6 km
  • UnityPoint Health - Methodist West Hospital - 2.9 mi / 4.6 km
  • Mercy Medical Center West Lakes - 3 mi / 4.8 km
  • Valley Stadium - 3.2 mi / 5.1 km
  • West Grand Golf - 4.1 mi / 6.6 km
  • Jordan House - 4.8 mi / 7.7 km

Getting around

  • Des Moines International Airport (DSM) 22-min drive

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in rooms

Transport

Parking

  • Free on-site self-parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Year Built – 2018
  • Lift
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel’s small print

Also known as

  • Holiday Inn Express Suites West Des Moines Jordan Creek
  • Holiday Inn Express Suites West Des Moines Jordan Creek
  • Holiday Inn Express West Moines Jordan Creek Hotel
  • Holiday Inn Express West Moines Jordan Creek West Des Moines
  • Holiday Inn Express West Moines Jordan Creek
  • Holiday Inn Express Suites West Des Moines Jordan Creek
  • Holiday Inn Express West Moines Jordan Creek Hotel
  • Holiday Inn Express West Moines Jordan Creek West Des Moines
  • Holiday Inn Express West Moines Jordan Creek

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Optional extras

Cots/Infant beds are available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

  • Does Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel offer free cancellation for a full refund?
    Yes, Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel?
    Yes, there's free self parking.
  • Is there a pool at Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel?
    You can check in from 3:00 PM - 5:30 AM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
  • Are there restaurants at or near Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel?
    Yes. Nearby restaurants include Taste of New York Pizza (5-min walk), The Wine Experience (8-min walk) and The Cheesecake Factory (9-min walk).
  • What is there to do at Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel and nearby?
    Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel has an indoor pool and a 24-hour fitness centre.

Recent reviews

Superb 9.2 From 447 reviews

Exceptional 10.0
Hotbreakfast
Great hotel
patrick, us1 night family trip
Very good 8.0
Good service. Nice hotel
us1 night family trip
Poor 2.0
Cold showers
Booked a suite for a nice weekend getaway with my wife. The bed was hard and uncomfortable. Very noisy atmosphere. Worst complaint however was our shower did not have any hot water. We informed the front desk, and they didn’t even apologize or offer to move us to a different room. Called Holiday Inn 1-800 number and they didn’t offer to remedy the situation either. Only thing they were concerned about was getting me to sign up for their rewards program. Definitely won’t be staying at a holiday inn ever again.
Sean, us1 night trip
Exceptional 10.0
All good. Everything is good. So good. Good good good.
Nicholas, us1 night family trip
Exceptional 10.0
Quick trip to Des Moines
Great stay considering it was during the Corona Virus. The staff did a great job in providing as many amenities as possible in a safe manner.
Jeff, us2 night business trip
Exceptional 10.0
Location. Close to Mall
Rafael, us1 night business trip
Exceptional 10.0
We've stayed here before and will stay here again. It's location is great for our needs. Very clean and most importantly, QUIET. You don't hear anything from the next room, anything from the hall, or even doors shutting.
Dan, us1 night trip
Exceptional 10.0
Loved IT!
We really enjoyed our stay at this location. Beautiful facility. Perfectly located. Thank you.
Theresa, us1 night family trip
Very good 8.0
rav
They should lower the prices for not having hot breakfast
patrick, us1 night family trip
Exceptional 10.0
great location, very clean, great staff and the beds were very comfortable
Gil, us2 night family trip

Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel