Town Lodge Windhoek

Photo gallery for Town Lodge Windhoek

In-room safe, desk, soundproofing, iron/ironing board
Outdoor pool, pool loungers
View from room
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Overview of Town Lodge Windhoek

Town Lodge Windhoek

3.5 star property
Windhoek hotel with 1 outdoor pools, connected to a shopping centre

9.2/10 Superb

29 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Lounge area
Map
1320 Frankie Fredericks Street, Kleine Kuppe, Windhoek, 9000
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Bar/lounge
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Vending machine
For families
  • Free cots/infant beds
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Room options

About this area

Getting around

  • Windhoek (ERS-Eros) - 6 min drive
  • Windhoek (WDH-Hosea Kutako) - 44 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Spur - 3 min walk
  • Ocean Basket - 7 min walk
  • BushBar - 20 min walk
  • Arebbusch Restaurant - 3 min drive
  • Mountain Eagle Spur - 7 min drive

About this property

Town Lodge Windhoek

3.5-star hotel connected to a shopping centre
A round-trip airport shuttle, a terrace and a garden are just a few of the amenities provided at Town Lodge Windhoek. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), an area shuttle and an area shuttle
  • Luggage storage, a 24-hour front desk and free newspapers
  • Guest reviews speak well of the convenient parking, central location and helpful staff
Room features
All guest rooms at Town Lodge Windhoek boast thoughtful touches, such as laptop-compatible safes and air conditioning, as well as amenities, such as complimentary wireless Internet access and separate sitting areas. Guests reviews speak well of the overall comfort rooms at the property.
Other amenities include:
  • Bathrooms with hydromassage showers and free toiletries
  • TVs with satellite channels
  • Separate sitting areas, free infant beds and electric kettles

Languages

Afrikaans, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 147 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Bar/lounge

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Grab bar in shower

Languages

  • Afrikaans
  • English

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Sundowner Bar – This bar serves breakfast and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of NAD 150 per person (approximately)
  • Airport shuttle service is offered for an extra charge of NAD 350.00 per person (one-way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Also known as

Town Lodge Windhoek Hotel
Town Lodge Hotel
Town Lodge Windhoek Hotel
Town Lodge Windhoek Windhoek
Town Lodge Windhoek Hotel Windhoek

Frequently asked questions

Does Town Lodge Windhoek offer free cancellation for a full refund?
Yes, Town Lodge Windhoek does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Town Lodge Windhoek?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Town Lodge Windhoek?
Yes, there's an outdoor pool.
Are pets allowed at Town Lodge Windhoek?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Town Lodge Windhoek?
Yes, there's free self parking.
Is an airport shuttle service offered by Town Lodge Windhoek?
Yes, an airport shuttle is available. The charge is NAD 350.00 per person one-way.
What are the check-in and check-out times at Town Lodge Windhoek?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing is available.
Is there an on-site casino at Town Lodge Windhoek?
No, this hotel doesn't have a casino, but Kalahari Sands Casino (14-min drive) is nearby.
What is there to do at Town Lodge Windhoek and nearby?
Town Lodge Windhoek has an outdoor pool and a garden.
Are there restaurants at or near Town Lodge Windhoek?
Yes. Nearby restaurants include Spur (3-min walk), Ocean Basket (7-min walk) and Mountain Eagle Spur (3.4 mi).
What's the area around Town Lodge Windhoek like?
Town Lodge Windhoek is located a short 5-minute walk from The Grove Mall of Namibia. Travellers say that the area is central and good for shopping.

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.5/10

Amenities

9.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Town Lodge Windhoek
Staff was very helpful and friendly.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Swimming pool is quite small otherwise hotel is good. Mall within walking distance
stefan, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Harry, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Harry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is nice and quiet at night and the room has everything required, even Eco soap for shampoo. But the receptionist promised me that there was a sit-down breakfast in the lobby. However when I went down for it they said it was only for take-away. So the staff were not all on the same page. Bit frustrating.
1-night business trip
Verified Expedia guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Daniel, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

A, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The wonderful staff- service was exemplary. Warm smiles all round who were willing to help at all times. Thank you Samantha, Fredricka, Godwin, Immanuel, and all the staff that we met during our stay. Wonderful appointed rooms, great breakfast, fast and free internet, safe basement for parking our cars
6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nijaz, 6-night business trip
Verified Hotels.com guest review