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1 room, 2 adults

Hotel Alessandra

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
1070 Dallas St, Houston, TX, 77002, United States of America

Luxury hotel with spa, near Discovery Green
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 360 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • If you usually stay at a Holiday Inn, Courtyard, Best Western, etc. you'll likely be very…Jul 17, 2019
  • Amazing stay at Hotel Alessandra! All of the staff members were very friendly & helpful.…Aug 13, 2018

Hotel Alessandra

from £144
  • Classic Room, 1 King Bed, City View
  • Classic Room, 2 Queen Beds, City View
  • Deluxe Room, 1 King Bed, City View

What’s around Hotel Alessandra

Landmarks

  • In Downtown Houston
  • Discovery Green (7-minute walk)
  • Toyota Center (9-minute walk)
  • George R. Brown Convention Center (10-minute walk)
  • Downtown Aquarium (18-minute walk)
  • Minute Maid Park (19-minute walk)
  • Houston Museum District (27-minute walk)
  • House of Blues Houston (3-minute walk)

Getting around

  • Houston, TX (IAH-George Bush Intercontinental) 24-min drive
  • Houston, TX (HOU-William P. Hobby) 15-min drive
  • Houston, TX (EFD-Ellington Field) 24-min drive
  • Houston Station 23-min walk
  • Main Street Square Station 2-min walk
  • Bell Station 4-min walk
  • Downtown Transit Center Station 9-min walk

At a glance

Key facts

Hotel size

  • This hotel has 223 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • No parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • 24-hour business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 2017
  • Lift
  • ATM/banking
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 50-inch LCD TV
  • Pay films
  • Premium TV channels
  • IPad
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa by Alessandra has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 5 years old are not allowed in the spa.

Hotel Alessandra’s small print

Also known as

  • Hotel Alessandra Hotel
  • Hotel Alessandra Houston
  • Hotel Alessandra Hotel Houston
  • Hotel Alessandra Hotel
  • Hotel Alessandra Houston
  • Hotel Alessandra Hotel Houston

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 5 years old are not allowed in the spa.

Optional extras

Valet parking costs USD 38 per night with in/out privileges

Breakfast costs between USD 12 and USD 15 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Exceptional 9.4 From 492 reviews

Fair 4.0
Your expectations will dictate your satisfaction
If you usually stay at a Holiday Inn, Courtyard, Best Western, etc. you'll likely be very impressed here. If you usually stay at a well run Four Seasons, JW Marriott, Westin, Ritz Carlton, etc. you'll likely be disappointed. This hotel claims to be a 4.5 star property. It is definitely not up to that standard. Oddly located, small front desk on 2nd fl. With usual comings and goings you'll only see the doormen. Not even sure if there is a concierge. Function follows form here, the construction materials and furniture are cheap, and despite being a newer property it is fraying around the edges; in our room there was chipped furniture, a stained couch, frayed carpet, scuffed wall paint. To be fair, some design choices likely cost a fortune, like custom panels for mirrors between the bedroom and tub; others very cheap. Oddly there was only one hook to hang A towel; not one towel bar in the entire unit so you're forced to leave bath towels on the floor, hang them over the tub, leave hand towels on the vanity top, etc. The towels are placed in a basket below the vanity, which is an awkward set up. Our coffee service wasn't replenished when the room was serviced and although there is tea, good luck getting hot water out of the Nespresso for that. The beds are firm, which is a matter of taste when it comes to comfort. I tend to stay in places based on amenities, location, and comfort, not so much price. There are MUCH better values in Houston Downtown area. Again, expectations.
Todd, us2 night romance trip
Exceptional 10.0
Beautiful hotel
Amazing stay at Hotel Alessandra! All of the staff members were very friendly & helpful. Check in was a breeze and we even got an upgraded room for anniversary, along with some Prosecco and chocolate covered strawberries. The hotel is beautiful, the bed is very comfortable and everything extremely clean. The area was walkable to several restaurants, sports venues & shops, but a little of the outlying area could be sketchy. The use of the Mazaratti was great since we had planned on walking, but it was raining. The only glitch was on Friday evening after dinner we stopped at the Bardot lounge. We sat there for about 10 minutes but never saw a bartender or got waited on, so we left. Overall a wonderful hotel & We would definitely come back again.
Bonnie, usRomance trip
Very good 8.0
Initially service was spotty. Calling room service took 27 rings before switching back to front desk. Then the front desk never gave order to room service. Took over an hour just to get the ice I wanted. Never was contacted by using the ordering device in the room. The second day went better. Pool service was good as was service in the bar. Chris the bellman was excellent. It was the initial first day in which service was spotty. Small details need to be addressed. In shower there is no place to put soap etc except on floor. Extra toilet paper is kept in closet on other side of the room from toilet. Awkward.
Randle, us2 night romance trip
Very good 8.0
The room and amenities were good. Room was clean. Have to call front desk to get ice, it never was delivered. Called the next day for room service and after about an hour they called and said they were sorry but just got the order...I cancelled the order. So hotel is nice but if you want anything from the kitchen, good luck.
us2 night family trip
Very good 8.0
Though I found this property extremely clean and comfortable, the prices for valet ($38 per day, no other option) and for a single coctail upon arrival ($16 pre tax, single shot) seemed ridiculous. Last month we stay at the Ritz in Miami and the prices were high BUT we received a cool damp cloth upon arrival just to freshen our face, complimentary bottles of water and we were offered complimentary glasses of sparkling wine while we checked in. Simple things like this would have allowed me to rate this Houston hotel 5 as opposed to 4. Lastly, though no complimentary water was offered, I did ask one of the valet attendents if I could have some water. He said that they were out for the weekend. I remember thinking, "shouldn't hotel managmenet make a trip to the store? Its 95 degrees in Houston when standing in the shade."
Mrs.W., usOther trip

Hotel Alessandra

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