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All properties in Krakow, Lesser Poland Voivodeship, Poland
1 room, 2 adults

Imperial Hotel

4-star4 stars
ul. Rynek 26 / Wislna 2, Krakow, Malopolska, 31-007, Poland

4-star hotel with restaurant, connected to the convention centre, near Main Market Square
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Whilst none of the basics were missed, it was only that. The linens and toiletries were…Sep 22, 2020
  • Amazing hotel, staff and location. Will definitly be returning.Feb 12, 2020

Imperial Hotel

from £52
  • Classic Twin Room, 2 Single Beds
  • Classic Double Room, 1 Double Bed
  • Deluxe Double Room, 1 King Bed
  • Classic Single Room
  • Premium Single Room
  • Premium Double Room
  • Premium Twin Room
  • Family Room with Main Market Square View

What’s around Imperial Hotel

Landmarks

  • In Old Town
  • Main Market Square - 2-minute walk
  • Wawel Castle - 11-minute walk
  • Oskar Schindler Factory - 34-minute walk
  • Cloth Hall - 3-minute walk
  • St. Mary's Basilica - 4-minute walk
  • Krakow Barbican - 10-minute walk
  • Dragon's Den - 13-minute walk

Getting around

  • Krakow (KRK-John Paul II - Balice) 17-min drive
  • Krakow Glowny Station 15-min walk
  • Krakow Lobzow Station 6-min drive
  • Krakow Prokocim Station 10-min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 33 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed *

  • Restrictions apply *

  • 1 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Spa services on site
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1350
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Russian

In the room

Home comforts
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • In-room massage available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

La Grande Mamma – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Imperial Hotel’s small print

Also known as

  • Imperial Hotel Hotel
  • Imperial Hotel Hotel Krakow
  • Imperial Hotel Krakow
  • Imperial Hotel Hotel Krakow
  • Imperial Hotel Hotel
  • Imperial Hotel Krakow

Policies

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Guests must contact this property in advance to reserve cots/infant beds. Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for PLN 100.0 per day

Buffet breakfast is offered for an extra charge of PLN 60.00 per person (approximately)

Pets are allowed for an extra charge of PLN 50 per pet, per night

Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Imperial Hotel

  • Does Imperial Hotel offer free cancellation for a full refund?
    Yes, Imperial Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Imperial Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Imperial Hotel?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of PLN 50 per pet, per night.
  • What are the check-in and check-out times at Imperial Hotel?
    You can check in from 2 PM to 5:30 AM. Check-out time is noon.
  • Are there restaurants at or near Imperial Hotel?
    Yes, there's an on-site restaurant that serves Italian cuisine. Nearby restaurants include Europejska (3-min walk), Pod Jaszczurami (3-min walk) and Wesele (3-min walk).
  • Is an airport shuttle service offered by Imperial Hotel?
    Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one way.

Recent reviews

Superb 9.2 From 325 reviews

Exceptional 10.0
Xmas market break
Very good location, bang on the square. Only had breakfast one day. Felt that breakfast was expensive and there are plenty of places around the area which were cheaper and better for breakfast. There is no hotel bar, but not an issue as again plenty around the area.
Martin I, gb4 night trip with friends
Exceptional 10.0
Perfect place to stay in Krakow.
I had a fantastic trip to Krakow , the hotel is in an excellent location and my room had a wonderful view of the square . The staff were really friendly and ensured that I had everything I needed for my stay.The room was spacious and comfortable and cleaned daily. Thank you to the Imperial Hotel for making my trip so memorable.
Patricia, gb6 night trip
Good 6.0
Mixed Feelings For This Hotel
I have mixed feelings about my stay at the Imperial Hotel so I'll list both the positive and negative! Firstly, I booked a room with a view of the main square but when I arrived it was an internal room which was very dark, facing internal rooms so barely any natural light. I did ask the reception and they said they could upgrade me to the room view I would like for 100 zloty (only about £20), as it was staying here as a treat for one night I paid the extra. Once in this room it was clean and with an amazing view of the square. While it's a great bonus in terms of location - you couldn't ask for better in Krakow for exploring - I will also add that the noise late at night can be annoying. I am quite noise sensitive and do tend to tune into loud music if it's playing while I try to sleep and I could hear the base from nearby clubs until the early hours of the morning, even with ear plugs. On check out I asked if they could store my bag for a couple of hours which they did. However, the security left a little to be desired as they just left them out in the open in the main reception rather than lock them away. While the reception is staffed I'm not sure how comfortable I felt with this as when I collected it no one checked what I was picking up etc. I don't want to be too negative ... if you sleep well then this will be a great base for exploring one of my favourite cities! And the room was clean and comfortable!
Hannah, gb1 night trip
Exceptional 10.0
Recommended
Lovely, clean and conveniently located hotel.
PETER, gb3 night romance trip
Exceptional 10.0
Great stay in beautiful hotel
Amazing stay at this wonderful central hotel in Krakow beautiful decor and Chandlers. Staff were extremely helpful booking our trips and activities breakfast was varied and plentiful with cava as well loved every minute would highly recommend
Irene, gb3 night trip with friends
Very good 8.0
Beautiful Hotel right on Main Square.
Lovely hotel, beautiful room with tea coffee facilitates, toiletries, slippers, robes ....... Did not have breakfast so cannot comment on buffet. Would have been nice to have a little bar for evening drinks, however loads of lovely bars in Krakow.
Sharon, gb3 night romance trip
Exceptional 10.0
Well located non-chain hotel
Travelled with a friend to Krakow as a base for visiting Auschwitz. Nice to stay in a non corporate hotel for once. I had a single room but it still had what in the UK is a double bed, although with a duvet that wasn't as big as the bed (to stop couples booking a single?). Hotel was well presented, but room was modern with a decent flat screen TV. Bathroom was well appointed although the toiletries were meagre (if you're bothered). Breakfast was buffet and varied including eggs made to order, and lots of choice from cereals to cold meats. My room overlooked a side street but from the plan it looked like a couple of rooms per floor overlooked the (fabulous) square. Staff were friendly and all spoke good English. We asked for a late 2PM checkout and this was given for one room which was useful. Lots to eat and drink on the square. Easy to walk to most places, and we also used Uber to nip to places and to and from the airport. A good 2 night stay with no issues, and a thought provoking visit to Auschwitz and Auschwitz-Birkenau.
hugh, gb2 night trip with friends
Very good 8.0
Super Krakow
Wonderful location. Right on the Old Town Square. Super room with comfortable bed, although a little hot. Super restaurants on the square with fine dining. Auschwitz and Salt Mines well worth a visit and Castle, Jewish quarter and getto within easy walking distance
R, gb4 night romance trip
Exceptional 10.0
Friendly and accommodating
Wonderful hotel with friendly and very helpful staff in the best location on the main square. Room was spacious and had all amenities we could wish for. The only down side, it was a warm October weekend and the room had no air conditioning. We were not in the room for long periods of time except to sleep, so didn't cause too much of an issue.
Ian, gb3 night family trip

Imperial Hotel

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