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Swiss Lenana Mount Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, pillow-top beds, minibar, in-room safe
Junior Suite | Living area | Flat-screen TV

Overview of Swiss Lenana Mount Hotel

Swiss Lenana Mount Hotel

4.0 star property
4-star hotel in Kilimani with 2 restaurants and spa

7.8/10 Good

189 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Connecting rooms available
Map
Ralph Bunche Road, Kilimani, Nairobi, Nairobi, 00100

Room options

About this area

What's nearby

  • In Kilimani
  • Nairobi National Park - 23 min drive

Getting around

  • Nairobi (WIL-Wilson) - 8 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 20 min drive
  • Nairobi Station - 20 min drive
  • Syokimau Station - 29 min drive
  • Syokimau SGR Railway Station - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Nyama Choma Paradise - 3 min walk
  • China Plate - 6 min walk
  • Java House Upper Hill Medical Centre - 8 min walk
  • Savanna Coffee Lounge - 9 min walk
  • Flame Tree Restaurant - 11 min walk

About this property

Swiss Lenana Mount Hotel

Swiss Lenana Mount Hotel is only 3.8 mi (6.2 km) from the airport and offers a shuttle (available 24 hours) for USD 25 per vehicle one way. Guests can visit the spa to be pampered with massages or manicures and pedicures, and Swiss Cafe Restaurant, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include an outdoor pool, a nightclub and a bar/lounge. Fellow travellers say good things about the bar and walkability.

Languages

Chinese (Mandarin), English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from noon until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Nightclub
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Swahili

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Private pool
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.

Dining

Swiss Cafe Restaurant – This buffet restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.
Ted and Co Bar and Lounge – This lobby lounge specialises in international cuisine and serves breakfast, lunch and dinner. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per day
  • Airport shuttle for children between the ages of 12 and 18 costs USD 25 (one-way)
  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Swiss International Lenana Mount Nairobi Hotel
Swiss International Lenana Mount
Swiss Lenana Mount Hotel Nairobi
Swiss Lenana Mount Nairobi
Swiss Lenana Mount
Swiss International Lenana Mount Nairobi
Swiss Lenana Mount Hotel Hotel
Swiss Lenana Mount Hotel Nairobi
Swiss Lenana Mount Hotel Hotel Nairobi

Frequently asked questions

Does Swiss Lenana Mount Hotel offer free cancellation for a full refund?
Yes, Swiss Lenana Mount Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Swiss Lenana Mount Hotel?
As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at Swiss Lenana Mount Hotel on 4 Feb 2023 start from £62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Swiss Lenana Mount Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Swiss Lenana Mount Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Swiss Lenana Mount Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Swiss Lenana Mount Hotel?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Swiss Lenana Mount Hotel?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one way.
What are the check-in and check-out times at Swiss Lenana Mount Hotel?
You can check in from noon - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Swiss Lenana Mount Hotel and nearby?
Swiss Lenana Mount Hotel has a nightclub, a spa and private pools, as well as a steam room and a garden.
Are there restaurants at or near Swiss Lenana Mount Hotel?
Yes, there are 2 on-site restaurants, featuring local and international cuisine. Nearby restaurants include China Plate (6-min walk), Java House Upper Hill Medical Centre (8-min walk) and Savanna Coffee Lounge (9-min walk).
Does Swiss Lenana Mount Hotel have any outdoor private spaces?
Yes, every room features a private pool.
What's the area around Swiss Lenana Mount Hotel like?
Swiss Lenana Mount Hotel is in Kilimani, a short 8-minute drive from Nairobi (WIL-Wilson) and 13 minutes' walk from Nairobi Hospital. Travellers recommend the hotel for its walkable location.

Reviews

7.8

Good

8.3/10

Cleanliness

8.2/10

Staff & service

6.9/10

Amenities

7.9/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Marco, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Swiss Lenana has become my favorite property in Nairobi and the only one I’ll book now. The last time I stayed there I booked it even though my meetings were all the way in Bomas, creating at least an hour commute to them but I don’t mind it if it means staying there The staff are so kind and attentive, they ensure I have a soft mattress when I come as it’s my preference and remember that I prefer a fan in my room and have one waiting for me when I check in. The breakfast is nice, the rice porridge is my favorite, and the team greets you with a smile first thing in the morning But what I appreciate the most is the safety for women traveling alone. Security once brought a package up for me and when I moved out of the way for him the gentleman politely said “I cannot enter your room” and sat it at my doorstep. When I went to move it he politely requested that I close and lock the door while he was standing there (to ensure no one could enter as my door was right next to the stairwell). While perhaps the first one is to protect their staff from ever being accused of anything, I also appreciate the personal safety side of it, this is the reason I will continue to book at Swiss Lenana, even if it means I’ll have a 2 hour commute to my meetings The value for the price is above and beyond :) The only thing I would change is that the shower water gets hotter but that might also be intentional to reduce shower time leading to less water consumption ¯\_(ツ)_/¯
Ciara, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

They are cordial respectful and remember treat returning clients as family. Clean and the free breakfast is to die for
Levis, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Mohamed, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Just a bid old and shabby. Also had a problem when staying as the bar next door held a party until 4.00 so not able to sleep. I was leaving early at 5 so a bad experience. I did complain but nothing was offered to compensate . The roof pool is a joke. Would I stay again NO!
Glyn, 6-night business trip
Verified Hotels.com guest review

4/10 Fair

Room was infested with bugs. Cleaning was superficial. All items in rooms and common area are worn.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was really a good experience. I booked a deluxe room with city view. The room is spacious and bright, the view outside is mostly green. The staff members were very responsive and friendly and considerate of my needs.
Caihong, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was incredibly professional and cooperative. The rooms were very clean and comfortable. The hotel's design was lovely. The hotel kindly provided me with a fan at request but it would have been perfect if they had ACs in the rooms.
Nour, 2-night business trip
Verified Expedia guest review

8/10 Very good

Simon, 1-night trip
Verified Hotels.com guest review

6/10 Good

The staff was nice and helpful. The rooms are descent although some could use some maintenance. Water in the shower can be lukewarm at times.The carpet in the hallway maybe a little musty. Food is good but could use variety in fruits, water runs out sometimes and is not replaced even if you ask.If you’re a fan of cats then you’re in luck coz they are all over the dining area. The gym is a museum for old and broken equipment, there was water on the floor and nothing to clean the equipment with. The exposed pipes in the pool don’t make it appealing. Overall lighting could be better, some areas are dim.
Mercy, 2-night family trip
Verified Expedia guest review