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Hyatt Centric Gran Via Madrid

Luxury hotel with 2 bars/lounges, near Gran Via Street

  • Free WiFi
From
£128

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Suite, Terrace - City View
  • Room, 1 King Bed - Bathroom
  • Terrace/Patio
Terrace/Patio. Image 1 of 66.
1 / 66Terrace/Patio
Gran Via 31, Madrid, 28013, Madrid, Spain
9.2.Superb.
  • The hotel is in great location, stayed a number of times now, great business hotel

    Feb 11, 2020

  • Was highly disappointment with my recent stay which started from the start of the visit.…

    Oct 9, 2019

See all 310 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Dining options
Convenient
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 159 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness centre
  • Business centre

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Madrid Centro
  • Gran Via Street - 1-minute walk
  • Puerta del Sol - 5-minute walk
  • Plaza Mayor - 9-minute walk
  • Royal Palace of Madrid - 12-minute walk
  • Thyssen-Bornemisza National Museum - 13-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed (Gran Via View)
  • Room, 2 Double Beds
  • Room, 1 King Bed, Terrace
  • Executive Suite
  • Junior Suite
  • Room, 1 King Bed
  • Room, 2 Single Beds
  • Suite, Terrace

What’s around

Landmarks

  • In Madrid Centro
  • Gran Via Street - 1-minute walk
  • Puerta del Sol - 5-minute walk
  • Plaza Mayor - 9-minute walk
  • Royal Palace of Madrid - 12-minute walk
  • Thyssen-Bornemisza National Museum - 13-minute walk
  • El Retiro Park - 19-minute walk
  • Prado Museum - 19-minute walk
  • Madrid Rio - 21-minute walk
  • Principe Pio - 21-minute walk
  • Museo Nacional Centro de Arte Reina Sofia - 23-minute walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 24-min drive
  • Madrid Recoletos Station 17-min walk
  • Madrid Principe Pio Station 21-min walk
  • Madrid (XOC-Atocha Train Station) 27-min walk
  • Gran Via Station 2-min walk
  • Callao Station 2-min walk
  • Santo Domingo Station 5-min walk
map
See on map
Gran Via 31, Madrid, 28013, Madrid, Spain

At a glance

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets stay free
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Things to do

  • 24-hour fitness facilities

Working away

  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2121
  • Conference space size (meters) - 197

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Hielo y Carbon – This restaurant specialises in international cuisine.

Via Fantastica – On-site rooftop bar.

Ondas Bar – On-site lobby lounge.

Small print

Also known as

  • Hyatt Centric Gran Via Madrid Hotel
  • Hyatt Centric Gran Via Madrid Madrid
  • Hyatt Centric Gran Via Madrid Hotel Madrid
  • Hyatt Centric Gran Via Madrid Hotel
  • Hyatt Centric Gran Via Madrid Madrid
  • Hyatt Centric Gran Via Madrid Hotel Madrid

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of EUR 20 per person (approximately)

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless checkout is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and GBAC STAR (Hyatt) guidelines.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Centric Gran Via Madrid does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Yes, pets are welcome. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - noon. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, Hielo y Carbon offers international cuisine. Nearby restaurants include Pizza Al Cuadrado (3-min walk), Tapa Tapa (3-min walk) and 100 Montaditos (3-min walk).
  • No, this hotel doesn't have a casino, but Casino Gran Via (3-min walk) and Casino de Madrid (7-min walk) are both nearby.
  • Hyatt Centric Gran Via Madrid has 2 bars and a 24-hour fitness centre, as well as a garden.
9.2.Superb.
  • 10.0.Exceptional

    Best hotel I’ve stayed at in Madrid, and I’ve stayed at a few 5 stars there. Great location, comfortable rooms, pleasant staff. Would recommend it.

    4 night romance trip, Sep 1, 2019

    Verified Ebookers guest review

  • 8.0.Very good

    Location perfect for shopping Rooftop bar fantastic Beautiful views

    3 night family trip, Jul 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The location was excellent and the rooms were very clean and neat. The hotel lacked some sitting space and the choice for vegetarian food was very limited

    3 night romance trip, Apr 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely staff very clean. Bed was comfortable. Bathroom sparkling.

    2 night trip, Apr 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, propery 5* hotel. Too service!!

    Great location right on Gran Via. Ideal for business and couples trips. Amazing service at front desk. Clean and just great. Proper 5* star hotel. Try to get a room with the windows going on the side.

    1 night business trip, Jan 23, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    very small room for a 5 star king size with gran via view.

    1 night trip, Jan 7, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Works being carried out Created a chaotic crossing the road impossible Central but too busy

    Neil, 3 night trip, Aug 11, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel was great. The staff was fantastic. After being in a plane for 11 hours, it is great to be received by a friendly and helpful face. I arrived saturday @ 6:00 am. When I left the hotel today, I had a similar experience. Great work guys! I'm coming back to Hyatt.

    CarlosQ, 1 night business trip, Feb 21, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Staff was friendly and prompt - room was ready and we were able to check in early which was great after just arriving after a long flight. Shower was clogged and flooded, but maintenance addressed the problem quickly. The photos feature a rooftop terrace, and a bar with city views. When we tried to access the rooftop terrace, the doors were all locked. We wanted to get a drink at the bar with the city view, but it was closed for a private event. Overall it was a good experience, and a good location. I just wish that we could have experienced the rooftop terrace and bar with city views as shown on the website.

    Jackie, 3 night romance trip, Jan 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great

    Great

    2 night trip, Jan 12, 2020

    Verified Hotels.com guest review

See all 310 reviews