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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

Hyatt Centric Gran Via Madrid

5-star5 stars
Gran Via 31, Madrid, Madrid, 28013, Spain

Luxury hotel with 2 bars/lounges, near Gran Via Street
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • The hotel is in great location, stayed a number of times now, great business hotelFeb 24, 2020
  • Was highly disappointment with my recent stay which started from the start of the visit.…Oct 17, 2019

Hyatt Centric Gran Via Madrid

  • Room, 1 King Bed (Gran Via View)
  • Room, 2 Double Beds
  • Room, 1 King Bed, Terrace
  • Executive Suite
  • Junior Suite
  • Room, 1 King Bed
  • Room, 2 Single Beds
  • Suite, Terrace

What’s around Hyatt Centric Gran Via Madrid


  • In Centro
  • Gran Via Street - 1-minute walk
  • Puerta del Sol - 5-minute walk
  • Plaza Mayor - 9-minute walk
  • Royal Palace of Madrid - 12-minute walk
  • Thyssen-Bornemisza National Museum - 13-minute walk
  • El Retiro Park - 19-minute walk
  • Prado Museum - 19-minute walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 25-min drive
  • Madrid Recoletos Station 17-min walk
  • Madrid Principe Pio Station 21-min walk
  • Madrid Atocha Station 28-min walk
  • Gran Via Station 2-min walk
  • Callao Station 2-min walk
  • Santo Domingo Station 5-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 3:00 PM-noon
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cots (infant beds)


  • Pets stay free

  • Food and water bowls available


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • Discounted off-site parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2121
  • Conference space size (meters) - 197
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Lift
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Hielo y Carbon – This restaurant specialises in international cuisine.

Via Fantastica – On-site rooftop bar.

Ondas Bar – On-site lobby lounge.

Hyatt Centric Gran Via Madrid’s small print

Also known as

  • Hyatt Centric Gran Via Madrid Hotel
  • Hyatt Centric Gran Via Madrid Madrid
  • Hyatt Centric Gran Via Madrid Hotel Madrid
  • Hyatt Centric Gran Via Madrid Hotel
  • Hyatt Centric Gran Via Madrid Madrid
  • Hyatt Centric Gran Via Madrid Hotel Madrid


Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) and GBAC STAR - Hyatt guidelines.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of EUR 20 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hyatt Centric Gran Via Madrid

  • Are pets allowed at Hyatt Centric Gran Via Madrid?
    Yes, pets are welcome. Service animals are exempt from fees.
  • Is an airport shuttle service offered by Hyatt Centric Gran Via Madrid?
    Yes, an airport shuttle is available.
  • What are the check-in and check-out times at Hyatt Centric Gran Via Madrid?
    You can check in from 3:00 PM to noon. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hyatt Centric Gran Via Madrid?
    Yes, there's an on-site restaurant that serves international cuisine. Nearby restaurants include Bon Appetit (1-min walk), Al Quds (1-min walk) and 19 Sushi (1-min walk).

Recent reviews

Superb 9.2 From 387 reviews

Exceptional 10.0
Great location, propery 5* hotel. Too service!!
Great location right on Gran Via. Ideal for business and couples trips. Amazing service at front desk. Clean and just great. Proper 5* star hotel. Try to get a room with the windows going on the side.
gb1 night business trip
Good 6.0
Room 201 next to cleaning cupboard
Very friendly hotel in great location . We had just one issue which was our room 201 was right next to the cleaning cupboard/office and all day and evening we would be hearing the door slam shut which got very annoying felt like it was our room door was opening and closing was that loud . Apart from that I was very impressed with the staff and the location was the best in Madrid . Charlie
Charlie, gb3 night romance trip
Exceptional 10.0
Nice modern hotel with large rooms and bathrooms
gbBusiness trip
Exceptional 10.0
Fab hotel and location
Fabulous hotel. Can’t fault anything. The location was perfect for exploring this vibrant city. Highly recommend.
Carolyn Berg, gbFamily trip
Exceptional 10.0
A great hotel to stay at!
At that time it was just opened that week we arrived. Brand new. Staff was very friendly and helpful. More like friends. Location- you cant expect better- its right on the main shopping street. The old part is just around you. Really great!
Andrejus, gbRomance trip
Exceptional 10.0
Great hotel in Madrid
A great hotel. Attentive staff. Super rooms. Would definitely go back.
Richard, gb1 night business trip
Exceptional 10.0
Beautiful new hotel in a great location
Very friendly staff and everybody is very sincere. The hotel is right on the street with lots of shopping, restaurants, cafes. Almost the same as Oxford street in London. Highly recommended.
Andy, gb3 night family trip
Exceptional 10.0
us2 night trip
Very good 8.0
Perfect Location in Madrid
I appreciate the hotel for the early check in. Also the location is perfect. Moreover, the staff were friendly. Furthermore, the facilities in the room was nice such as TV, Internet, smart TV. However, there are some negative points which are the size of the room and there is no bidet in the toilet.
AHMED, us3 night family trip
Very good 8.0
Good very centric
SALVADOR, il4 night trip

Hyatt Centric Gran Via Madrid

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