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Jaya House River Park

Photo gallery for Jaya House River Park

2 outdoor pools, pool umbrellas
Aerial view
Junior Pool Suite King - Airport transfers | View from room
Breakfast area
Reception

Overview of Jaya House River Park

Jaya House River Park

5.0 star property
Luxury hotel with 2 outdoor pools, near Royal Garden
10.0 out of 10 Exceptional
10.0/10 Exceptional

140 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
River Road, Treang Village, Slar Kram Commune, Siem Reap, Siem Reap, 17000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free airport shuttle
  • Free area shuttle
  • Free shopping centre shuttle
  • Steam room
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower

Room options

About this area

What's nearby

  • In a provincial park
  • Pub Street - 27 min walk
  • Angkor Wat - 29 min walk
  • Old Market Area - 3 min drive
  • Angkor Night Market - 4 min drive

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 17 min drive
  • Free airport shuttle
  • Free local area shuttle
  • Free shopping centre shuttle

Restaurants

  • Mahob Khmer Cuisine - 6 min walk
  • Neak Bong Cafe - 12 min walk
  • Peace Cafe - 4 min walk
  • Phum Traing Restaurant - 10 min walk
  • Phanha Khmer Restaurant - 12 min walk
Map

About this property

Jaya House River Park

Jaya House River Park offers a free airport shuttle (available 24 hours) and puts you 1.4 mi (2.2 km) from Pub Street and 1.5 mi (2.4 km) from Angkor Wat. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a steam room. The helpful staff and WiFi get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 12
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 12

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle
  • Free shopping centre shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Supervised childcare (surcharge)
  • Baby bath

What to do

  • Helicopter/aeroplane tours
  • Canoeing
  • Bike tour information
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Skiing nearby
  • Waterskiing nearby
  • Zip-lining nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (969 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike storage
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 2 outdoor pools
  • Art gallery on-site
  • Shopping centre on-site
  • Bike parking
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bath
  • Separate bath and shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

River Park Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 59.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the swimming pool without adult supervision
  • Guests under 5 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Jaya House River Park Hotel Siem Reap
Jaya House River Park Hotel
Jaya House River Park Siem Reap
Jaya House River Park Hotel
Jaya House River Park Siem Reap
Jaya House River Park Hotel Siem Reap

Frequently asked questions

Does Jaya House River Park offer free cancellation for a full refund?
Yes, Jaya House River Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Jaya House River Park?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Jaya House River Park?
Yes, there are 2 outdoor pools.
Are pets allowed at Jaya House River Park?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Jaya House River Park?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Jaya House River Park?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Jaya House River Park?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Jaya House River Park and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for cycling and boat tours. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Jaya House River Park also has a steam room and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Jaya House River Park?
Yes, there's an on-site restaurant.
Does Jaya House River Park have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Jaya House River Park have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Jaya House River Park like?
Jaya House River Park is in the heart of Siem Reap, a short 5-minute walk from Charles de Gaulle Road and 10 minutes' walk from Angkor National Museum. Travellers say that the area is central and ideal for skiing.

Reviews

10.0

Exceptional

9.9/10

Cleanliness

10.0/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Incredible Service & Beautiful Resort
Exceptional hotel with the best trained staff we have ever experienced! Just brilliant.
Jason, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome service by all the staff. They organized 2 days of visiting the temples and the city, customizing the tour for us. That’s the best way to tour Angkor Wat etc. Mr Yean was an amazing tour guide! Also lovely spa services. I recommend to traditional massage
Thamsie, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Matthew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel offered free tuk-tuk transportation around the city (and would arrange same to the temples for a supplementary fee to be paid to the drivers). Excellent complementary breakfast. And 1-hour of complementary spa a day!
Richard, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This has to be one of the nicest hotels we've ever had the privilege to stay in. It was so welcoming, friendly, relaxing, and overall a very enjoyable experience. The staff are excellent and couldn't do more to help you - in a very genuine and professional way. There were a lot of special touches we enjoyed during our (too short) stay: the hotel's own bug spray, laundry service, massage, tuk tuk into Siem Reap, outdoor swing table to eat breakfast/dinner. We will definitely be back!
Barry, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jaya House is one of the best ever experiences and we’ve travelled extensively. A beautiful resort close to the temples, stunning pools and gardens but what really sets it apart is the kind, friendly Cambodian service. Congratulations to GM Christian, manager Chris and the exceptional staff. Visit NOW before the crowds return .
John, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful retreat
A simply stunning restful oasis. Extremely zen and with a level of service seldom seen anymore
Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Orbitz guest review

10/10 Exceptional

Absolutely amazing experience! Staff and facility were superb. The very best play to explore Angkor Wat and Siem Reap from!
Verified Expedia guest review

10/10 Exceptional

Fabulous Boutique Hotel. Very clean and comfortable. The staff are very friendly and cannot do enough to help you. The rooms and grounds are beautiful. Dinner reservations are made for you and tuk tuks provided (and included) to get you there and back. The team can also organise any tours and guides that you want.
Verified Expedia guest review