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Fairfield by Marriott Surabaya

4-star hotel with outdoor pool, near Surabaya Town Square

  • Free WiFi and free parking
From
£23

Image gallery

  • Pool
  • Pool
  • Pool
  • City Suite, 2 Bedrooms, Non Smoking, City View - Living Room
  • Pool
Pool. Image 1 of 54.
1 / 54Pool
Jalan Mayjend Sungkono No. 178, Surabaya, 60225, Indonesia
9.2.Superb.
  • Second time for me to stay at this hotel, and it was as nice as my first time. The room…

    Sep 8, 2019

  • Nice hotel, the staff is very helpful. I know they were very busy but we had to wait for…

    Mar 30, 2019

See all 60 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitiser
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 270 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Television
  • Garden
  • Terrace

What’s around

  • Surabaya Town Square - 36-minute walk
  • Ciputra World Mall - 13-minute walk
  • Mpu Tantular Museum - 43-minute walk
  • Surabaya Zoo - 2.4 mi / 3.9 km
  • Pakuwon Mall - 2.9 mi / 4.6 km
  • Royal Plaza Surabaya - 3 mi / 4.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 Bedroom, City View
  • City Suite, 2 Bedrooms, Non Smoking, City View
  • Deluxe Room, 1 Double Bed, Non Smoking

What’s around

Landmarks

  • Surabaya Town Square - 36-minute walk
  • Ciputra World Mall - 13-minute walk
  • Mpu Tantular Museum - 43-minute walk
  • Surabaya Zoo - 2.4 mi / 3.9 km
  • Pakuwon Mall - 2.9 mi / 4.6 km
  • Royal Plaza Surabaya - 3 mi / 4.9 km
  • Tunjungan Plaza - 4 mi / 6.5 km
  • Surabaya Plaza Shopping Mall - 4.2 mi / 6.7 km
  • Grand City Surabaya - 4.9 mi / 7.9 km
  • Galaxy Mall - 7.1 mi / 11.4 km
  • BG Junction - 3.2 mi / 5.2 km

Getting around

  • Surabaya (SUB-Juanda) 37-min drive
  • Surabaya Pasar Turi Station 21-min drive
  • Surabaya Gubeng Station 22-min drive
  • Free airport shuttle
map
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Jalan Mayjend Sungkono No. 178, Surabaya, 60225, Indonesia

At a glance

Hotel size

  • This hotel has 270 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 2:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free on-site self-parking
  • On-site valet parking (IDR 50000 per night)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Health club

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Lift
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Indonesian

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms

Freshen up

  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include sports massages and massages. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include a yukata (Japanese robe).

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Small print

Also known as

  • Fairfield Marriott Surabaya Hotel
  • Fairfield Marriott Surabaya
  • Fairfield by Marriott Surabaya Hotel
  • Fairfield by Marriott Surabaya Surabaya
  • Fairfield by Marriott Surabaya Hotel Surabaya
  • Fairfield by Marriott Surabaya Surabaya
  • Fairfield by Marriott Surabaya Hotel Surabaya

Optional extras

Valet parking costs IDR 50000 per night

Rollaway beds are available for IDR 350000.0 per day

Buffet breakfast is offered for an extra charge of IDR 130000 per person (approximately)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Fairfield by Marriott Surabaya does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - noon. Check-out time is noon.
  • Yes, there's an on-site restaurant that offers international cuisine. Nearby restaurants include Ikan Bakar Cianjur (6-min walk), McDonald's Mayjen Sungkono (7-min walk) and The Avenue Lounge Bar (8-min walk).
  • Yes, a free airport shuttle is available.
  • Have fun during the warmer months with activities such as tennis. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and spa services. Fairfield by Marriott Surabaya also has a picnic area and a garden.
9.2.Superb.
  • 8.0.Very good

    A wonderful.place to stsy in Surabaya

    A clean modern cozy plsce to stay

    1 night family trip, Dec 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice hotel for busines trip

    Gigin, 1 night family trip, Dec 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Was amazing and the staff and amenities were great.!

    1 night business trip, Apr 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    All the staff are very friendly, polite and respectful. But if you have a car and getting a parking in the garage, you need to get stamp on your ticket for free parking, otherwise they will charge a fee every times come in and out.

    2 night family trip, Apr 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The room is spacious and very comfortable. The staff are very pleasant and helpful. Location is close to a few malls and lots of food. Breakfast options are abundant. Very good fresh pastries.

    1 night trip with friends, Feb 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very friendly staff. They made the experience really good

    4 night trip, Feb 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Nice hotel and friendly staff. Room spacious and comfort.

    Tay, 4 night trip, Jan 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing stay

    Clean and comfy bed! Service staff was helpful with changes and all. Also abt 15mins walk to ciputra mall which was great!

    Nur, 2 night trip with friends, Dec 30, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean and good hotel, near highway and shopping mall

    3 night trip, Dec 28, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Thr air conditioning could not keep up with the heat and humidity. The small kitchen area was good but needs to be stocked with some dishes and silverware. Also, the bathroom water had a sewer smell.

    9 night trip, Dec 24, 2018

    Verified Expedia guest review

See all 60 reviews