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All properties in Mecca, Makkah Province, Saudi Arabia
1 room, 2 adults

Sheraton Makkah Jabal Al Kaaba Hotel

5-star5 stars
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Mecca, Eastern Province, 24231, Saudi Arabia

Luxury hotel with 2 restaurants, near Great Mosque of Mecca
  • Free WiFi in the lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Best hotel Very big and spacious room If I could give it a 10 star rating I wouldDec 6, 2019
  • There is no available transportation to the haram. It’s not a walking distance at all and…Oct 16, 2019

Sheraton Makkah Jabal Al Kaaba Hotel

from £86
  • Traditional Room, 2 Single Beds
  • Traditional Room, 3 Single Beds
  • Traditional Room, 1 King Bed, City View
  • Junior Suite, 1 Bedroom
  • Deluxe Suite, 1 Bedroom, City View
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms, City View
  • Apartment, 3 Bedrooms
  • Executive Suite, 1 Bedroom
  • Apartment, 1 Bedroom, City View
  • Junior Suite, 1 Bedroom

What’s around Sheraton Makkah Jabal Al Kaaba Hotel

Landmarks

  • Heart of Mecca
  • Great Mosque of Mecca - 11-minute walk
  • Kaaba - 12-minute walk
  • Abraj Al Bait Towers - 16-minute walk
  • King Fahad Gate - 10-minute walk
  • Well of Zamzam - 11-minute walk
  • Safa and Marwah - 13-minute walk
  • Al Malaa Cemetery - 26-minute walk

At a glance

Key facts

Hotel size

  • This hotel has 412 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 4 PM-5 PM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Couples wishing to share a room must provide proof of marriage

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • 24-hour room service
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) - 161
  • Conference space size (meters) - 15
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Grab bar - in shower
  • Roll-in shower
  • Transfer shower
  • Lever door handles
Languages Spoken
  • Arabic
  • English
  • Hindi
  • Indonesian
  • Urdu

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Pillowtop mattress
Freshen up
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Chocolate Lounge – This café specialises in local and international cuisine.

Asia Restaurant – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Al Firdous Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Sheraton Makkah Jabal Al Kaaba Hotel’s small print

Also known as

  • Sheraton Makkah Jabal Al Kaaba
  • Sheraton Makkah Jabal Al Kaaba Hotel Hotel
  • Sheraton Makkah Jabal Al Kaaba Hotel Mecca
  • Sheraton Makkah Jabal Al Kaaba Hotel Hotel Mecca
  • Sheraton Makkah Jabal Al Kaaba
  • Sheraton Makkah Jabal Al Kaaba Hotel Hotel
  • Sheraton Makkah Jabal Al Kaaba Hotel Mecca
  • Sheraton Makkah Jabal Al Kaaba Hotel Hotel Mecca

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Buffet breakfast is offered for an extra charge of SAR 95 for adults and SAR 47.5 for children (approximately)

WiFi is available in guestrooms for SAR 75 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Makkah Jabal Al Kaaba Hotel

  • Does Sheraton Makkah Jabal Al Kaaba Hotel offer free cancellation for a full refund?
    Yes, Sheraton Makkah Jabal Al Kaaba Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Sheraton Makkah Jabal Al Kaaba Hotel?
    Sorry, there's no parking at Sheraton Makkah Jabal Al Kaaba Hotel.
  • Are pets allowed at Sheraton Makkah Jabal Al Kaaba Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Sheraton Makkah Jabal Al Kaaba Hotel?
    You can check in from 4 PM to 5 PM. Check-out time is noon.
  • Are there restaurants at or near Sheraton Makkah Jabal Al Kaaba Hotel?
    Yes, there are 2 on-site restaurants.

Recent reviews

Very good 8.2 From 102 reviews

Exceptional 10.0
The hotel is fairly new (opened around a year ago). The room was tidy and clean. It is around a 5 minute walk to the haram (new side) and a slight uphill walk back. They have a tunnel going to the new side of the Haram but it is only open during Ramadan and Hajj for now. The breakfast included was not a buffet breakfast but rather a room service type where you ordered to your room.
gb2 night trip
Very good 8.0
Excellent stay in Makkah
Good location, well staffed, good buffet
Mohammed, gb4 night business trip
Very good 8.0
Good hotel in Ramadan
Hotel is very nice, unfortunately Taxi driver was unable to drop us off at the Hotel due to road closure which was very inconvenient due to elderly parents. Had to climb uphill and Request hotel to pick them and luggage from bottom of road. The Access to Haram sharif is excellent with a private foot bridge for guests. There was no shops close to the hotel for basic necessities such as food etc. Would need to use Hilton centre for this. Would recommend this hotel to family and friends as the deluxe 3 bed suite was very spacious with separate living area
gb7 night family trip
Exceptional 10.0
Amazing hotel
I cannot express how amazing this hotel is, the staff are very helpful and friendly I absolutely loved being here. It is very close to the Kabha however we still had the luxury of being taken to the mosque everyday on the golf buggy which is a plus point for the hotel. With a new born baby this was very useful to me and I was grateful for how the staff made my stay very smooth. I have and will recommend this to other and will come back here again.
Julie, gb4 night family trip
Exceptional 10.0
Amazing Hotel, cant wait to go back
I cannot express how amazing this hotel is, the staff are very helpful and friendly I absolutely loved being here. It is very close to the Kabha however we still had the luxury of being taken to the mosque everyday on the golf buggy which is a plus point for the hotel. With a new born baby this was very useful to me and I was grateful for how the staff made my stay very smooth. I have and will recommend this to other and will come back here again.
Julie, gb4 night family trip
Exceptional 10.0
Good location, great price, close distance
Within very short (few mins) walking distance to masjid haraam. Rooms very spacious , comfortable, friendly helpful staff, fast wii. Would stay again and recommend to others.
MR S M, gb4 night family trip
Exceptional 10.0
family for umrah
all was good they give me early check in 8 hours I dnt knw why breakfast not included in so expensive hotel.. but hotel staff was good. Drive of bus were not good. because of his attitude we missed one morning prayers shuttle service needs improvement and increase in number. if some one with out kids and elderly person then very excellent. walking distance up to 5 min but upto 200 meter have to come up when coming from haram. I personally satified
asim, gb2 night family trip
Very good 8.0
Very Good
Over all very good. The only issue is the shuttle service was not good enough!
Osama, gbRomance trip
Exceptional 10.0
Excellent hotel.
Excellent customer service, easy check in, choose this hotel as they have a free shuttle service to Haram available at any time. My parents had a mobility issues so location was ok, not too far from Haram but you need the shuttle. Room was upgraded for free from standard king to 3 singles. Excellent buffet breakfast. Very comfortable beds and pillows and free mineral water bottles. Very clean bedroom and bathroom.Staff is very helpful and friendly. They don't have any resturants yet but you can ask for room service menu. Would choose this hotel again for my next trip.
Maheen, gb1 night family trip
Exceptional 10.0
reception is short of staff . one person attending queue guest
ie3 night family trip

Sheraton Makkah Jabal Al Kaaba Hotel

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