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Sheraton Makkah Jabal Al Kaaba Hotel

4.0 star property
Family-friendly hotel with 2 restaurants, near Great Mosque of Makkah

Choose dates to view prices

Located in the heart of Makkah, Sheraton Makkah Jabal Al Kaaba Hotel offers a luxurious retreat with two restaurants serving local and international cuisine. Unwind in the garden or take care of work at the business center, then connect to WiFi and explore nearby Abraj Al-Bait Towers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Free children's club
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Children's club
  • Business centre
  • Meeting rooms
  • 24-hour front desk

For families (6)

  • Free cots/infant beds
  • Children's club (free)
  • Playground on-site
  • Fridge
  • Premium TV channels
  • Garden
The current price is £120
includes taxes & fees
4 Apr - 5 Apr

Why we love this property

Historic city charm
Tucked away in the historic district, this luxury hotel boasts a delightful garden retreat amidst the buzz of the city centre.
Dining for every palate
Savour local and international dishes at 2 restaurants, plus Asian cuisine options. A cafe serves buffet breakfast with vegetarian and vegan choices.
Dreamy sleep experience
Doze off in sweet comfort with pillowtop mattresses and personalised pillow menus. Midnight cravings? The 24-hour room service and minibar await.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Traditional Room, 2 Single Beds

Pillow-top beds, minibar, in-room safe, individually decorated

Traditional Room, 2 Single Beds

8.8 out of 10
Excellent
(25 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Pillow-top bed
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Room, 3 Single Beds

Traditional Room, 3 Single Beds | View from property

Traditional Room, 3 Single Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Pillow-top bed
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 1 Double Bed (Executive Level)

Pillow-top beds, minibar, in-room safe, individually decorated

Superior Room, 1 Double Bed (Executive Level)

8.4 out of 10
Very good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 Bedroom

Pillow-top beds, minibar, in-room safe, individually decorated

Junior Room, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Bedroom

Pillow-top beds, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite, 2 Single Beds, Tower

Suite, 2 Single Beds, Tower | City view from property

Suite, 2 Single Beds, Tower

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed, Tower

Pillow-top beds, minibar, in-room safe, individually decorated

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • City view
  • 115 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Tower

Pillow-top beds, minibar, in-room safe, individually decorated

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • City view
  • 175 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed

View all photos for Executive Room, 1 Bedroom

40-inch LED TV with cable channels, TV, toys

Executive Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Dining table
  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite, 2 Single Beds, Tower

Suite, 2 Single Beds, Tower | City view

Suite, 2 Single Beds, Tower

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 Bedroom

Snack bar

Superior Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LED TV
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Room, 2 Single Beds

Pillow-top beds, minibar, in-room safe, individually decorated

Traditional Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Pillow-top bed
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Pillow-top beds, minibar, in-room safe, individually decorated

Superior Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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  • Restaurant
  • Air-conditioning
9.0 out of 10, Wonderful, 1,015 reviews
The price is £122
includes taxes & fees
21 Mar - 22 Mar
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About the area

Map
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231

What's nearby

  • Great Mosque of Makkah - 5 min walk - 0.4 km
  • Kaaba - 10 min walk - 0.9 km
  • King Fahad Gate - 10 min walk - 0.9 km
  • Well of Zamzam - 11 min walk - 0.8 km
  • The Clock Towers - 11 min walk - 1.0 km

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 71 min drive
  • Makkah Station - 10 min drive

Restaurants

  • ‪Namq Cafe | نمق كافيه - ‬17 min walk
  • ‪AlTayebat restaurant interContinental | مطعم الطيبات انتركونتيننتال - ‬8 min walk
  • ‪ALBAIK | البيك - ‬9 min walk
  • ‪لحظة كيف - ‬17 min walk
  • ‪Executive Lounge - ‬15 min walk

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

Sheraton Makkah Jabal Al Kaaba Hotel features a free children's club and puts you within a 10-minute walk of Great Mosque of Makkah. Guests can indulge in massages, and Chocolate Lounge, one of 2 restaurants, serves local and international cuisine. A children's club and a garden are other highlights. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 412 rooms
    • Arranged over 29 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 5 PM
    • Minimum check-in age – 17
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
    • Couples wishing to share a room must provide proof of marriage
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Free children's club
  • Playground
  • Children's menu
  • Toys

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (161 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Spa services
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 97
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Hallway handrail height (centimetres): 79
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 76
  • Front entrance ramp
  • Wheelchairs available on site
  • Magnifying mirror
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Area rugs in room
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Office
  • Complimentary wireless Internet access (speed of 25+ Mbps) and free wired Internet
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

Dining

Chocolate Lounge – This café specialises in local and international cuisine.
Asia Restaurant – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Al Firdous Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 86.5 for adults and SAR 43.25 for children

Children & extra beds

  • Rollaway beds are available for SAR 150.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10002512
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Also known as

Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Mecca
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaab
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Makkah
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah

Frequently asked questions

Does Sheraton Makkah Jabal Al Kaaba Hotel offer free cancellation for a full refund?

Yes, Sheraton Makkah Jabal Al Kaaba Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sheraton Makkah Jabal Al Kaaba Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Sheraton Makkah Jabal Al Kaaba Hotel?

Sorry, there's no on-site parking at Sheraton Makkah Jabal Al Kaaba Hotel.

What are the check-in and check-out times at Sheraton Makkah Jabal Al Kaaba Hotel?

Check-in start time: 4 PM; check-in end time: 5 PM. Check-out time is noon.

What is there to do at Sheraton Makkah Jabal Al Kaaba Hotel and nearby?

Sheraton Makkah Jabal Al Kaaba Hotel has spa services and a garden.

Are there restaurants at or near Sheraton Makkah Jabal Al Kaaba Hotel?

Yes, there are 2 on-site restaurants, featuring local and international cuisine.

What's the area around Sheraton Makkah Jabal Al Kaaba Hotel like?

Sheraton Makkah Jabal Al Kaaba Hotel is in Makkah City Center, a short 6-minute walk from Great Mosque of Makkah and 12 minutes' walk from Kaaba.

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Reviews

Sheraton Makkah Jabal Al Kaaba Hotel Reviews

8.6

Excellent

9.0

Cleanliness

6.8

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised as great, varied, and freshly prepared. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Walking
Bridges
Bed
Lobby
Mosques
Taxi

Reviews

10/10 Exceptional

Lovely hotel, great amenities, clean, nice staff
Shanah, 5-night trip

10/10 Exceptional

Great room, great staff and service.
Foyez, 2-night trip

10/10 Exceptional

love the fact this was close to the mosque fantastic hotel thank you
Ambrah, 5-night trip

10/10 Exceptional

Room was well stocked with a lovely view, staff were all very friendly and polite. Location is better than the Jabal Omar hotels as you don’t have to walk through the crowded taxi rank area to reach the haram. This is one of the better valued 5 star hotels in the area.
Ana, 1-night trip

10/10 Exceptional

Amazing friendly staff, very comfort bed, clean room, walking distance to Haram
Mohamed, 2-night trip

10/10 Exceptional

7 minutes walk from the walk. There is access bridge to the haram however
Amira, 8-night trip

10/10 Exceptional

Top !
Mohamed, 4-night trip

10/10 Exceptional

The staff is brilliant. Very helpful and efficient.
Mohammed, 2-night trip

10/10 Exceptional

nice and clean also close to haram delicious breakfast
Alaa, 1-night trip

8/10 Very good

Great staff, nice hotel, close to Kaaba. On hill , hard for some to go up. Thanks to Abdul Halim for always attending promptly to our requests
Hebatalla, 3-night trip

10/10 Exceptional

Nice hotel, five minute walk to Haram great hospitality
Osama, 1-night trip

10/10 Exceptional

I liked the cleaning services
Hana, 5-night trip

8/10 Very good

Amazing property but far from haram gates
Ahmed, 4-night trip

10/10 Exceptional

Perfect stay.
Salma, 3-night trip

10/10 Exceptional

The staff were incredible. Check in was quick and efficient. It did not take 15 minutes. I was fortunate to get an upgrade because of my status in Marriott’s membership program. From the services of the consieges, the security team, housekeeping team have spoiled me. The bellhops and the amazing team at dining area on the “SR” floor. The food was was varied and freshly prepared. Opp for the breakfast. It’s fantastic. Go earlyservice and g
Sakinah, 5-night trip

10/10 Exceptional

Very nice staff and good options for breakfast. Would definitely stay here again
Ahmad, 6-night trip

8/10 Very good

Very nice hotel would definitely stay again.
Ali, 5-night trip

2/10 Poor

It was mentioned that it is near to the haram but in real there is no bridge to the haram on booking it was mentioned and non convinient location, no cab goes there and no shuttle was provided i book a hotel for $1100 for 4 nights and looks like it was a waste
zareen, 4-night trip

10/10 Exceptional

Amazing area and staff, hotel is c clean, food is delicious
Nashwa, 2-night trip

10/10 Exceptional

Excellent staff and great location
lukman, 3-night trip

10/10 Exceptional

The staff are excellent. They upgraded us to a huge suite. Best of the best
Ihab, 1-night trip

10/10 Exceptional

Good experience
Mohamed, 4-night trip

8/10 Very good

The hotel itself is nice and clean and close enough to the Haram. It is a bit of a hike to get to the hotel from the Kaaba so keep that in mind; it was, however, the best price for a hotel on the Haram. Hotel staff were a mixed bag—some were super friendly and helpful, and others were standoffish (especially front desk staff). The breakfast is great.
Mona, 4-night trip

10/10 Exceptional

Good stay for the price
Fatima, 2-night trip

10/10 Exceptional

Very pleasant stay and great location for visiting the Haram. Happy to stay at the hotel when we next visit.
Zahid, 3-night trip