Here's the deal... This place is a budget hotel, no doubt about it, it is definitely rough around the edges. However, the location is absolutely perfect (literally across the street from the Suzhou Museum and 1/2 a block from the Humble Administrator's Garden), our room was quiet and private, the room was large, the staff was VERY friendly, our room was nice and clean, and the price was fantastic. We were two adults and one teenager, in a triple room and we were comfortable. I would definitely stay here again.