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Dmall Hotel

Photo gallery for Dmall Hotel

1 bedroom, minibar, in-room safe, desk
Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
View from room
Coffee and/or coffee maker

Overview of Dmall Hotel

VIP Access

Dmall Hotel

4.0 star property
4-star hotel in Remera with casino and restaurant

0 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is £73
Price available on 4/12/2022
Map
Plot No.145, KG 9 Avenue, Nyarutarama, Kigali
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurants and bar/lounge
  • Free airport shuttle
  • Fitness centre
  • Room service
  • Conference centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Separate bedroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Remera

Getting around

  • Kigali (KGL-Kigali Intl.) - 12 min drive
  • Free airport shuttle

Restaurants

  • Zuri - 3 min walk
  • Sakae - 6 min walk
  • Question Coffee - 8 min walk
  • Sol e Luna - 16 min walk
  • Indian Chef - 16 min walk

About this property

Dmall Hotel

Dmall Hotel is only 4.2 mi (6.8 km) from the airport and offers a free shuttle (available 24 hours). Guests can visit the fitness centre for a workout or grab a bite to eat at Dmall, which serves local and international cuisine and is open for breakfast, lunch and dinner. A casino, a bar/lounge and a terrace are other highlights at this upmarket hotel. Fellow travellers say good things about the helpful staff and restaurant.

Languages

Chinese (Mandarin), English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free airport shuttle (available 24 hours)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Fitness centre
  • Casino
  • Casino gaming table
  • Casino slot machine
  • Casino VIP room

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible

Languages

  • Chinese (Mandarin)
  • English
  • French

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Dmall – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Dmall Hotel Kigali
Dmall Kigali
Dmall Hotel Hotel
Dmall Hotel Kigali
Dmall Hotel Hotel Kigali

Frequently asked questions

Does Dmall Hotel offer free cancellation for a full refund?
Yes, Dmall Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Dmall Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Dmall Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Dmall Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Dmall Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Dmall Hotel?
You can check in from 2:00 PM - anytime. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Dmall Hotel?
Yes, the 1076 square-foot casino features 1 slot machine and 1 gaming table.
What is there to do at Dmall Hotel and nearby?
Dmall Hotel has a casino and a fitness centre, as well as a garden.
Are there restaurants at or near Dmall Hotel?
Yes, Dmall offers local and international cuisine. Nearby restaurants include Zuri (3-min walk), Sakae (6-min walk) and Question Coffee (8-min walk).
What's the area around Dmall Hotel like?
Dmall Hotel is a short 6-minute walk from Rwanda Development Board and 19 minutes' walk from Kigali Heights.

Overall score and ratings

2/10 Poor

This hotel is designed for Chinese clientele and doesn’t have the flexibility required for guests out of this target group. It doesn’t have the service standards expected. I had to argue even for the basics advertised so the perks of what Expedia call vip obviously didn’t exist at all.
Ofir, 3-night business trip
Verified Expedia guest review

4/10 Fair

Pierre, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Superb location. Friendly and helpful staff. The king size bed and it's matras is what one would expect in 5 star hotel. It's attached Chinese resto renders the stay into a culinary delight. Keep it up and this is definitely my favourite hotel in East Africa.
Ronny, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Ronny, 1-night trip
Verified Expedia guest review

6/10 Good

The hotel was in a good location and the food was tasty. The cons, the hotel seemed quite dated, the rooms all smelled of smoke and the bed was like laying directly on a wooden board.
1-night trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

It has a great view. Their meals are at the minimal and more of Chinese.
2-night business trip
Verified Travelocity guest review

10/10 Exceptional

Gbenga, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

2/10 Poor

Bad
Tacky design, loud, dirty, shady management. Foreign Owned and Managed. Go with Radisson Blu instead.
2-night business trip
Verified Hotels.com guest review