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Náay Tulum Curamoria Collection

Photo gallery for Náay Tulum Curamoria Collection

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Náay Tulum Curamoria Collection

VIP Access

Náay Tulum Curamoria Collection

4.0 star property
4-star hotel in Tulum with spa and outdoor pool

8.8/10 Fabulous

364 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Calle Itzamna Mza 26 Lote B88, Av Aldea Zama, Tulum, QROO, 77780

Room options

About this area

What's nearby

  • Tulum National Park - 3 min drive
  • Playa Paraiso - 8 min drive
  • Tulum Beach - 9 min drive
  • Tulum Mayan Ruins - 17 min drive
  • Gran Cenote - 9 min drive
  • Sian Ka'an Biosphere Reserve - 28 min drive

Getting around

  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Curry by Po Thai - 12 min walk
  • Hunab Ku - 19 min walk
  • Los Aguachiles Tulum - 4 min drive
  • Burrito Amor - 4 min drive
  • Uno Japonese Noodles - 4 min drive

About this property

Náay Tulum Curamoria Collection

Náay Tulum Curamoria Collection features an airport shuttle, and puts you 2.9 mi (4.7 km) from Tulum Beach and 3.2 mi (5.2 km) from Playa Paraiso. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other features of this upmarket hotel include an outdoor pool, a bar/lounge and a terrace. The pool and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Transfers

  • Airport shuttle*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Services

  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Full-service spa

Accessibility

  • Lift

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 49-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.45 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Naay Boutique Hotel Tulum
Naay Boutique Tulum
Naay Boutique
Naay Boutique Hotel
Naay Boutique Hotel by Curamoria
Náay Tulum Curamoria Collection Hotel
Náay Tulum Curamoria Collection Tulum
Náay Tulum Curamoria Collection Hotel Tulum

Frequently asked questions

Does Náay Tulum Curamoria Collection offer free cancellation for a full refund?
Yes, Náay Tulum Curamoria Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Náay Tulum Curamoria Collection?
As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at Náay Tulum Curamoria Collection on 30 Nov 2022 start from £121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Náay Tulum Curamoria Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Náay Tulum Curamoria Collection?
Yes, there's an outdoor pool.
Are pets allowed at Náay Tulum Curamoria Collection?
Sorry, pets aren't allowed.
Is parking offered on site at Náay Tulum Curamoria Collection?
Yes, there's free self parking.
Is an airport shuttle service offered by Náay Tulum Curamoria Collection?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Náay Tulum Curamoria Collection?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Náay Tulum Curamoria Collection and nearby?
Náay Tulum Curamoria Collection has a spa and an outdoor pool.
Are there restaurants at or near Náay Tulum Curamoria Collection?
Yes, there's an on-site restaurant. Nearby restaurants include Curry by Po Thai (12-min walk).

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

9.0/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

We stayed here for 10 days and it was the best decision! The hotel is very modern and clean. The staff is friendly and accommodating. The rooftop of the hotel is the best part of the hotel! Large pool area that lights up at night, baby pool and jacuzzi. The food and cocktails (esp. margarita) were spectacular. Hotel rooms are clean and beautiful. The most basic option does NOT have a window/balcony so definitely worth to upgrade to Junior suite. Easy to dry wet clothes that way as well and palm trees and geckos are worth it. The staff was kind enough to offer a free upgrade during our stay. The cons mainly are related to the cleaning service. The ice bucket was full for trash and cigarette buds when we moved in. After 10 days of daily pleading to replace the lotion the cleaning lady took the bottle, left with it and came back with an empty bottle again and put it back. Dirty towels were picked up from the ground and refilled as new towels which is a big no-no. Finally the housekeeping made fun shapes out of towels and the room generally looked cleanish so bonus for that. Definitely would recommend hotel and would visit again!
Nina, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

This was an amazing stay for my first time Tulum. It was a bit challenging to find on my navigation once I started getting to the roundabouts. Definitely look out for and adhere to the one way signs. Once I got to the location however everything was smooth. Easiest check in and out process I’ve had using Expedia. Ivan was amazing and made me feel welcomed from the start. Big shoutout to him as well as Omar and the staff on the rooftop restaurant. Came for breakfast and Omar’s kind spirit and hospitality added the cherry on top of my stay. Great work everyone and I look forward to rebooking anytime I’m in the area.
Cedric, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mina, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great birthday trip
They place is amazing, the rooftop pool is as advertised. Very clean and quiet area, food is very good on the third floor. I would go back in a minute. The only thing you need to check is make sure your fridge is getting cold enough and batteries changed in your safe. Overall its a great place to be. Many places around to eat so you don't have to go far.
Jerome, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Timothy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel located in a nice area, with a beautiful Rooftop Pool with Restaurant, surrounded by a lot of Restaurants. and close to the Beach
RAMZI, 2-night trip
Verified Expedia guest review

10/10 Exceptional

yesenia, 6-night trip
Verified Expedia guest review

2/10 Poor

Do Not Trust Staff!
After checking-in I mistakenly left my wallet on the front desk. Inside was my passport, drivers license, credit cards, and pesos. About 20 minutes after settling into my room, one of the staff took the elevator up to my room to return this to me. He said that he also took a photocopy of my passport. So once I received it I then checked to make sure everything was there. A total of $1000 pesos was missing from my wallet. I immediately went down to the front desk to notify the staff (And the staff member who returned it was not there). I asked for the cameras to be checked and to speak with a supervisor right away. The camera footage was not checked until the next day. There were NO cameras on the elevator that he took to return my wallet to me. And the hotel Supervisor never reached out to resolve this issue during the rest of my stay.It was very upsetting that this happened on my day of arrival. I still enjoyed my time in Mexico but I did not feel comfortable leaving any monetary items in my room and so I refused room service during my stay. The room was neat but the bathroom was not as nice. Shower was not clean, shower head head was rusted, water ran cold in the A.M. Our toilet also did not flush correctly , and staff had to fix this issue. The rooftop and restaurant was very nice. Loved being able to relax there on days we did not visit the beach. Overall I think that I would have enjoyed my stay a lot more if I was not robbed on my first day.
DeJah, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Decent overall
Jasmine, 3-night trip
Verified Expedia guest review

8/10 Very good

Food was good. Drinks were good. Pool and cabana were good as well. Hallway noise comes through the doors easily. There was no outdoor window view in my room. Also the smoke detector was directly over our bed so there was a flashing light at night. All in all a good experience.
Cortez, 3-night romance trip
Verified Expedia guest review