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All properties in Santiago, Santiago Metropolitan, Chile
1 room, 2 adults

Novapark

3-star3 stars
Presidente Juan Antonio Rios 59, Santiago, Región Metropolitana de Santiago, 8320000, Chile

Central hotel with restaurant, connected to the convention centre, near Paseo Ahumada
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • It was not a very good experience, move out from there 4 days earlyOct 31, 2019
  • Very central, clean and friendly staff. Good breakfast, hot meals not greatJul 10, 2019

Novapark

from £45
  • Standard Double Room, 1 King Bed
  • Standard Twin Room
  • Junior Double Room, 1 King Bed, Terrace

What’s around Novapark

Landmarks

  • In Downtown Santiago
  • Clinica Santa Maria - 32-min walk
  • Paseo Ahumada - 6-min walk
  • Palacio de la Moneda - 11-min walk
  • Plaza de la Constitucion - 13-min walk
  • National History Museum - 14-min walk
  • San Cristobal Hill - 2.9 mi / 4.6 km
  • National Stadium - 4 mi / 6.4 km

Getting around

  • Santiago (SCL-Arturo Merino Benitez) 25-min drive
  • Santiago Central Station 5-min drive
  • Santa Lucia Station 5-min walk
  • University of Chile Station 6-min walk
  • La Moneda Station 11-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 158 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free self parking (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
Working away
  • 24-hour business centre
  • Number of meeting rooms - 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 43-inch flat-screen TV
  • Netflix
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This coffee shop specialises in local and international cuisine and serves breakfast and lunch.

Novapark’s small print

Also known as

  • Novapark Hotel
  • Novapark Santiago
  • Novapark Hotel Santiago
  • Novapark Hotel
  • Novapark Santiago
  • Novapark Hotel Santiago

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

Optional extras

Continental breakfast is offered for an extra charge of CLP 14 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novapark

  • Does Novapark offer free cancellation for a full refund?
    Yes, Novapark does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Novapark?
    Yes, there's free self parking. Parking spaces may be limited.
  • Are pets allowed at Novapark?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Novapark?
    You can check in from 2:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Novapark?
    Yes, there's an on-site restaurant that serves local and international cuisine.
  • Is an airport shuttle service offered by Novapark?
    Yes, an airport shuttle is available.
  • What is there to do near Novapark?
    Recommended spots to visit include Paseo Ahumada (6-min walk) and Palacio de la Moneda (11-min walk), along with Plaza de la Constitucion (13-min walk) and National History Museum (14-min walk).

Recent reviews

Very good 8.4 From 262 reviews

Exceptional 10.0
Spotlessly clean
Very clean hotel in a quiet area. Close to Bellavista. The staff helped us with finding things we needed and were very friendly
Mark, gb4 night trip with friends
Exceptional 10.0
South America tour 2019
Perfect hotel in quiet street just off main road no noise nice friendly staff in city centre close to underground
neil, gb4 night trip with friends
Exceptional 10.0
Nice comfortable stay
Hotel was good, staff were friendly and helpful. Room was nice and comfortable, shower was great.
James, gb2 night trip
Exceptional 10.0
Novapark
Great hotel, amazing rooms, had Netflix and a huge bed, bathrooms all nicely done very clean and showers were great. Staff on reception very friendly and able to help at all times. Breakfast every morning was good.
Samantha, gb2 night romance trip
Very good 8.0
Convenient location
Convenient location in Downtown Santiago, walking distance to main shopping areas and restaurants. Comfortable stay, nice bar to relax in and wind down in the evening.
Rubinder, gb1 night romance trip
Very good 8.0
A good basic hotel, well located, modern and clean
I stayed at Novapark for a week. I booked based on the price mainly. It is a basic hotel so there's no minibar/fridge in the room but the rooms are modern and very clean. My room was a twin on the 8th floor. There was no view for me but this didn't bother me - I needed the hotel to sleep in and that's all really. The rooms are small but seemingly quite soundproof - I never heard the people either side of me once. There was some noise from the street/neighbouring buildings which must've travelled through the windows but you're in a city centre - you come to expect some street noise. The bathroom was clean and there were toiletries left when needed. The shower was great! (No bath in my room just a shower). My only issues were at check out, they tried to charge me for breakfast again but I had already paid this on the day I had it (only had one breakfast, didn't book it with room). They eventually let it go as I was unwilling to pay for it twice. (It wasn't worth the one payment never mind two - I was pleased I didn't pay extra for it to be included with my stay as I would rather go out and get some breakfast somewhere nearby and pay less/have better food). The wifi was also pretty slow at times but it did the job. The housekeeping team were lovely and friendly and always did a good job of cleaning my room. During my stay, I encountered no English speaking staff but I can speak some Spanish so maybe I just missed out on it. A great location close to 2 metros and shops.
gbOther trip
Very good 8.0
Great central location & good value for money
Perfect central base in Santiago. Clean, comfortable and nice touch to offer free hot drinks at breakfast time.
Helen, gbRomance trip
Very good 8.0
Clean Central hotel.
SIMONE, au1 night trip
Exceptional 10.0
Novapark Hotel is a good value
Helpful staff. Secure building. Very clean.
mx2 night romance trip
Good 6.0
I found that the front desk was always busy; s/he was always alone with lots of guests around waiting in line. It would be better for the management to hire someone else so the guests don’t wait in line for over 20 minutes to get their questions answered.
ca1 night trip

Novapark

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