Freehand New York

Having previously enjoyed staying at the Freehand in Miami I choose to stay at their New York branch. However, overall the hotel was slightly disappointing. Although it had a number of good bars and restaurants and was in a good location, the rooms themselves were not great. There was very little storage space, and our shower flooded the bathroom floor every time we used it. Toiletries were not replaced and the room also seemed a bit shabby. Thankfully it didn’t detract from the stay, we just wouldn’t stay there again.

Spacious (king) room but tiny bathroom. My only real issue is with the facilities fee which wasn't worth paying for (but you don't have a choice). Kettle and coffee machine weren't in the room despite me requesting them, hairdryer was missing, we had no filtered water (despite paying for facilities fee), I had to request it every day more or less. One day we didn't have any shower gel so i had to use shampoo. Asked for a 2nd duvet which took 30minutes to arrive after I had called front desk again. Overall a pleasant stay but having to call front desk everyday was tiresome. Communal parts are genuinely lovely and bedrooms cosy.

Dated room with very little space and not enough light. Terrible smell coming from drains on the last night of the stay. No tea/coffee facilities, water only left in room occasionally. Some staff very helpful, others not so much.

Loved the hotel, loved where it was situated, loved the bars and drinks. The hotel staff were the best I’ve ever known in New York, nothing was too much trouble. Beware if you’re a light sleeper you need to ask for a quiet room.

great hotel with lots of charm and a great history! great food and drink options in a cool atmosphere!

Good location. Room and service also very good.

Room smelled very musty and lots of noise from street. Very little wardrobe space for 2 people for 7 days. No drawers at all. We had to ask for more hangars to be brought and left lots of our stuff in suitcases. Bathroom was tiny. Comfortable bed. Cleaners didn’t clean very well - left our glasses to be reused and didn’t refill the fruit they supply every day unless we asked. Also had to ask for extra shower gels etc as not enough. Bars in the restaurant were great. Coffee shop has good coffee

Beautiful hotel! The room was a nice size and bathroom was lovely! In a good area right near flatiron, nice to be away from the busy Times Square! Rooftop bar was lovely!

A quirky hotel but I liked it. Decent location in lower midtown area close to subway stations. Rooms were small (it's New York though) but clean and comfortable. Bathroom was well appointed with decent toiletries. Went to the rooftop bar which was a good place for an early evening drink.

Loved style of the hotel. Comfortable bed and an excellent location