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All properties in New York, New York, United States of America
1 room, 2 adults

Freehand New York

4-star4 stars
23 Lexington Ave, New York, NY, 10010, United States of America

4-star hotel with 5 restaurants, near 5th Avenue
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • I love this hotel, it’s clean and modern. It’s right in the middle of everything. Staff…Mar 10, 2020
  • Overall great hotel, however one night there was a party on the roof top bar that went on…Feb 29, 2020

Freehand New York

from £78
  • Premium King
  • Premium Queen
  • Private Quad
  • Three Company
  • Corner King
  • Cozy Queen
  • Superior Queen
  • Studio Queen
  • Premium Quad ADA
  • Deluxe King
  • Gallery Suite ADA
  • GW Suite

What’s around Freehand New York

Landmarks

  • In Midtown
  • 5th Avenue - 4-minute walk
  • Union Square Park - 10-minute walk
  • Empire State Building - 17-minute walk
  • Chrysler Building - 18-minute walk
  • Macy's - 18-minute walk
  • Grand Central Terminal - 20-minute walk
  • New York University - 21-minute walk

Getting around

  • New York, NY (JFK-John F. Kennedy Intl.) 30-min drive
  • Newark, NJ (EWR-Liberty Intl.) 28-min drive
  • New York, NY (LGA-LaGuardia) 22-min drive
  • New York, NY (NYS-Skyports Seaplane Base) 2-min drive
  • Teterboro, NJ (TEB) 17-min drive
  • Linden, NJ (LDJ) 28-min drive
  • New York 23rd St. Station 10-min walk
  • New York W 32nd St. Station 15-min walk
  • New York 14th St. Station 18-min walk
  • 23 St. Station (Park Av.) 2-min walk
  • 23 St. Station (5th Av.) 6-min walk
  • 28 St. Station (Park Av. S) 6-min walk

At a glance

Key facts

Hotel size

  • This hotel has 395 rooms

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Nightclub
  • Arcade/game room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Lift
  • ATM/banking
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • Smart televisions
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Simon and the Whale – This restaurant specialises in seafood and only serves dinner.Guests can enjoy drinks at the bar.

The Studio – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

Smile to Go – This café serves breakfast, lunch and dinner.

GW Bar – This cocktail bar only serves light fare.

Broken Shaker – This rooftop bar serves brunch and dinner. Happy hour is offered.

Freehand New York’s small print

Also known as

  • Freehand New York Hotel
  • Freehand New York New York
  • Freehand New York Hotel New York
  • Freehand New York Hotel
  • Freehand New York New York
  • Freehand New York Hotel New York

Policies

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Optional extras

Breakfast costs between USD 5 and USD 100 for adults, and USD 5 and USD 100 for children (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Freehand New York

  • Does Freehand New York offer free cancellation for a full refund?
    Yes, Freehand New York does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Freehand New York?
    Sorry, there's no parking at Freehand New York.
  • Are pets allowed at Freehand New York?
    Yes, pets are welcome. There's a charge of USD 50 per pet, per stay.
  • What are the check-in and check-out times at Freehand New York?
    You can check in from 3 PM to noon. Check-out time is noon.
  • Are there restaurants at or near Freehand New York?
    Yes, there are 5 on-site restaurants. Nearby restaurants include Maialino (3-min walk), Eleven Madison Park (4-min walk) and Blue Smoke (4-min walk).

Recent reviews

Fabulous 8.6 From 1,337 reviews

Good 6.0
Freehand NYC
Having previously enjoyed staying at the Freehand in Miami I choose to stay at their New York branch. However, overall the hotel was slightly disappointing. Although it had a number of good bars and restaurants and was in a good location, the rooms themselves were not great. There was very little storage space, and our shower flooded the bathroom floor every time we used it. Toiletries were not replaced and the room also seemed a bit shabby. Thankfully it didn’t detract from the stay, we just wouldn’t stay there again.
Tristan, gb4 night trip
Very good 8.0
Nice but....
Spacious (king) room but tiny bathroom. My only real issue is with the facilities fee which wasn't worth paying for (but you don't have a choice). Kettle and coffee machine weren't in the room despite me requesting them, hairdryer was missing, we had no filtered water (despite paying for facilities fee), I had to request it every day more or less. One day we didn't have any shower gel so i had to use shampoo. Asked for a 2nd duvet which took 30minutes to arrive after I had called front desk again. Overall a pleasant stay but having to call front desk everyday was tiresome. Communal parts are genuinely lovely and bedrooms cosy.
Marion, gb6 night trip
Good 6.0
Average
Dated room with very little space and not enough light. Terrible smell coming from drains on the last night of the stay. No tea/coffee facilities, water only left in room occasionally. Some staff very helpful, others not so much.
Richard, gb5 night trip
Exceptional 10.0
Loved the hotel, loved where it was situated, loved the bars and drinks. The hotel staff were the best I’ve ever known in New York, nothing was too much trouble. Beware if you’re a light sleeper you need to ask for a quiet room.
Sarah, gb4 night trip with friends
Exceptional 10.0
Great hotel
great hotel with lots of charm and a great history! great food and drink options in a cool atmosphere!
David, gb2 night trip
Exceptional 10.0
Freehand
Good location. Room and service also very good.
Paul, gb5 night trip
Good 6.0
Good central location but substandard rooms
Room smelled very musty and lots of noise from street. Very little wardrobe space for 2 people for 7 days. No drawers at all. We had to ask for more hangars to be brought and left lots of our stuff in suitcases. Bathroom was tiny. Comfortable bed. Cleaners didn’t clean very well - left our glasses to be reused and didn’t refill the fruit they supply every day unless we asked. Also had to ask for extra shower gels etc as not enough. Bars in the restaurant were great. Coffee shop has good coffee
gb7 night trip with friends
Very good 8.0
Beautiful hotel! The room was a nice size and bathroom was lovely! In a good area right near flatiron, nice to be away from the busy Times Square! Rooftop bar was lovely!
Jodie, gb5 night trip
Very good 8.0
Cool and quirky hotel
A quirky hotel but I liked it. Decent location in lower midtown area close to subway stations. Rooms were small (it's New York though) but clean and comfortable. Bathroom was well appointed with decent toiletries. Went to the rooftop bar which was a good place for an early evening drink.
Stephen, gb3 night trip
Very good 8.0
Super stay
Loved style of the hotel. Comfortable bed and an excellent location
Ellen, gb7 night trip

Freehand New York

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