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Crowne Plaza Nairobi Airport, an IHG Hotel

Photo gallery for Crowne Plaza Nairobi Airport, an IHG Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Crowne Plaza Nairobi Airport, an IHG Hotel

Crowne Plaza Nairobi Airport, an IHG Hotel

5.0 star property
Luxury hotel in Embakasi with outdoor pool and restaurant

9.2/10 Superb

512 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is £113
Price available on 19/12/2022
Map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi

Room options

About this area

What's nearby

  • In Embakasi
  • Nairobi National Park - 21 min drive
  • Thika Road Mall - 52 min drive

Getting around

  • Nairobi (NBO-Jomo Kenyatta Intl.) - 6 min drive
  • Nairobi (WIL-Wilson) - 31 min drive
  • Nairobi Station - 9 min drive
  • Syokimau Station - 14 min drive
  • Syokimau SGR Railway Station - 14 min drive
  • Free airport shuttle

Restaurants

  • Java House - 4 min drive
  • Paul Caffe - 6 min drive
  • Java House Express - 7 min drive
  • The Tunnel - 9 min drive
  • Empire place - 10 min drive

About this property

Crowne Plaza Nairobi Airport, an IHG Hotel

Crowne Plaza Nairobi Airport, an IHG Hotel is only 1.7 mi (2.7 km) from the airport and offers a free shuttle (available 24 hours). Guests can indulge in massages, body wraps or facials, and KITCHEN 9 serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a rooftop terrace and a poolside bar. Fellow travellers love the helpful staff and airport proximity.

Languages

Arabic, English, Hindi, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 144 rooms

Arriving/Leaving

  • Check-in time from noon until anytime
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Doorbell and phone notifications
  • Well-lit path to entrance

Languages

  • Arabic
  • English
  • Hindi
  • Swahili

Room amenities

Be entertained

  • 48-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

Dining

KITCHEN 9 – This fine-dining restaurant serves breakfast, brunch, lunch and dinner.
AROMA – This coffee shop serves breakfast, brunch and light fare. Open 24 hours. Open daily.
VELOCITY – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100.0 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 30 for adults and USD 15 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 90.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport, an IHG Hotel Hotel
Crowne Plaza Nairobi Airport, an IHG Hotel Nairobi
Crowne Plaza Nairobi Airport, an IHG Hotel Hotel Nairobi

Frequently asked questions

Does Crowne Plaza Nairobi Airport, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Nairobi Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Nairobi Airport, an IHG Hotel?
As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Nairobi Airport, an IHG Hotel on 19 Dec 2022 start from £113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Nairobi Airport, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Nairobi Airport, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza Nairobi Airport, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Nairobi Airport, an IHG Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Crowne Plaza Nairobi Airport, an IHG Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Crowne Plaza Nairobi Airport, an IHG Hotel?
You can check in from noon - anytime. Check-out time is 10 AM. Express check-in is available.
What is there to do at Crowne Plaza Nairobi Airport, an IHG Hotel and nearby?
Crowne Plaza Nairobi Airport, an IHG Hotel has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Crowne Plaza Nairobi Airport, an IHG Hotel?
Yes, there's an on-site restaurant, KITCHEN 9. Nearby restaurants include The Tunnel (4.4 mi), Empire place (5.2 mi) and Muthoni's Pub (6.8 mi).

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Nadya, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Very disappointing
Although informed reception about my room getting filled with cigarette smoke 06:00 in the morning (basically forced me to wake up), I have never heard back from them. Apparently nobody was interested in compensating a guest who paid 190 EUR for a room in any way. Very poor reaction. I will recommend in mu circles that Sheraton should be the hotel of choice for future trips.
Mircea Ionut, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Naymish, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maurice, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abigail, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicest option for airport layover
Located just a few minutes from NBO airport, complimentary shuttle vans on the hour every hour. Stayed at Four Points by Sheraton as well, and for the same price Crowne Plaza is much better by far.
Nicole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel near Airport
Great place to stay and close airport with shuttle service
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay to recover from long travel
Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

the only negative is they dont have any snack machines. be sure to bring plenty of snacks. :(
Peter, 4-night trip
Verified CheapTickets guest review

8/10 Very good

Nice and clean! Close to airport. Food in Resturant was expensive for the quality you received. Lots of selections but none ere that good.
donald, 1-night trip with friends
Verified Expedia guest review