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Igongo Cultural Centre & Country Hotel

Photo gallery for Igongo Cultural Centre & Country Hotel

Front of property
Desk, free WiFi
Desk, free WiFi
Desk, free WiFi
Desk, free WiFi

Overview of Igongo Cultural Centre & Country Hotel

Igongo Cultural Centre & Country Hotel

3.5 star property
3.5-star hotel in Mbarara with restaurant and bar/lounge

6.4/10 Good

5 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Restaurant
  • Bar
Map
Mbarara-Masaka Road, Mbarara

Room options

About this area

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 125.7 miles/202.3 km

Restaurants

  • Auntie’s Pub - 8 min drive
  • B Plus bar and restuarant - 9 min drive
  • Jingo's - 9 min drive
  • Kwiksave - 9 min drive
  • Kanyansi Bar - 10 min drive

About this property

Igongo Cultural Centre & Country Hotel

Igongo Cultural Centre & Country Hotel is a great choice for a stay in Mbarara. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Fellow travellers say good things about the helpful staff and overall comfort.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from 11:30 AM until anytime
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Picnic area

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Igongo Cultural Centre Country Hotel Mbarara
Igongo Cultural Centre Country Hotel
Igongo Cultural Centre Country Mbarara
Igongo Cultural Centre Country
Igongo Cultural Centre
Igongo Cultural Centre &
Igongo Cultural Centre & Country Hotel Hotel
Igongo Cultural Centre & Country Hotel Mbarara
Igongo Cultural Centre & Country Hotel Hotel Mbarara

Frequently asked questions

Does Igongo Cultural Centre & Country Hotel offer free cancellation for a full refund?
Yes, Igongo Cultural Centre & Country Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Igongo Cultural Centre & Country Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Igongo Cultural Centre & Country Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Igongo Cultural Centre & Country Hotel?
Sorry, there's no on-site parking at Igongo Cultural Centre & Country Hotel.
What are the check-in and check-out times at Igongo Cultural Centre & Country Hotel?
You can check in from 11:30 AM - anytime. Check-out time is 10 AM.
What is there to do at Igongo Cultural Centre & Country Hotel and nearby?
Igongo Cultural Centre & Country Hotel has a picnic area and a garden.
Are there restaurants at or near Igongo Cultural Centre & Country Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Auntie’s Pub (5 mi), Kanyansi Bar (6.3 mi) and Kobs (6.4 mi).
Does Igongo Cultural Centre & Country Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.

Overall score and ratings

6.4

Good

8.5/10

Cleanliness

6.5/10

Staff & service

8.0/10

Amenities

6.7/10

Property conditions & facilities

8/10 Very good

Nice location and good cottages . Only problem was the Wfi .
Steven, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed my stay at this property and will visit it again.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Exceeded expectations
This was a beautiful hotel, with very comfortable rooms. Unfortunately, we only stayed a very short time and did not get to enjoy the attached cultural center or second restaurant. The staff was very friendly, the check-in was easy (we were greeted with a fresh, hot towel and fruit juice), the rooms were large and comfortable, and the food was excellent. I was not expecting much based on the pictures avaialble, but I was very pleasantly surprised by the actual comfort and beauty of the hotel.
Brett, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

DO NOT Book this property
DO NOT book this property with hotels.com. We are missing our safari because the hotel will not acknowledge our pre-payment and is making us wait to have a manager drive to the hotel to sort this out.
Noah, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Worst expensive hotel ever
Very bad, I spent the whole night fighting with mosquitoes. I did not sleep. The hotel house keeping is very poor. Mosquitoes are every where. They should work on this or else they don’t even deserve to be rated higher than one star.
Emmanuel, 1-night family trip
Verified Hotels.com guest review