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Hatsuhana

3.0 star property
Mountain hotel with spa, near Hakone Hot Springs

Choose dates to view prices

Nestled in the mountains, Hatsuhana offers a serene retreat with a full-service spa and on-site shopping. Savor local cuisine at DINING HANAEMI or unwind with free WiFi while taking in the breathtaking views from the terrace.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • 24/7 front desk

Main amenities (7)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Luggage storage

Feel at home (6)

  • Separate bath and shower
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Minibar
The current price is £581
18 Mar - 19 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds OR 1 Single Trundle Bed and 1 Large Single Sofa Bed

View all photos for Comfort Room, Non Smoking (Dinner time 19:00 or 19:30)

Comfort Room, Non Smoking (Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout curtains

Comfort Room, Non Smoking (Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout curtains

Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds OR 1 Single Trundle Bed

View all photos for Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30)

Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout curtains

Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • 87 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30)

Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout curtains

Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30)

Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout curtains

Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30)

Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout curtains

Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • 106 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout curtains

Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout curtains

Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout curtains

Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout curtains

Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30)

Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30) | Premium bedding, minibar, in-room safe, blackout curtains

Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Premium bedding
Separate bedroom
Blackout curtains
Hairdryer
Bidet
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

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About the area

Map
20-1 Sukumogawa, Ashigarashimo-Gun, 20-1, Hakone, Kanagawa Prefecture, 2500313

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Hot Springs - 7 min walk - 0.7 km
  • Gyokuren Shrine - 6 min drive - 2.0 km
  • Tamadare Falls - 6 min drive - 2.0 km
  • Shogenji Temple - 7 min drive - 2.3 km

Getting around

  • Tokyo (HND-Haneda) - 105 min drive
  • Tokyo (NRT-Narita Intl.) - 170 min drive
  • Hakone-Itabashi Station - 10 min drive
  • Hakone Ohiradai Station - 11 min drive
  • Hayakawa Station - 12 min drive

Restaurants

  • ‪囲炉裏茶寮八里 - ‬7 min drive
  • ‪はつ花そば 本店 - ‬6 min drive
  • ‪茶のちもと - ‬6 min drive
  • ‪滋養料理山法師 - ‬15 min walk
  • ‪箱根浪漫亭湯本店 - ‬6 min drive

About this property

Hatsuhana

At Hatsuhana, you'll be within a 15-minute drive of Lake Ashi and Hakone Hot Springs. Guests can indulge in massages at the spa, and Japanese cuisine is served at DINING HANAEMI, which is open for breakfast and dinner. Also, this hotel is within a short drive of Fuji-Hakone-Izu National Park.

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 7:00 PM
    • Minimum check-in age – 20
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests with Half Board plans must check in by 8 PM to receive dinner. Advanced notice is required for late check-in for guests with Half Board plans arriving after 8 PM.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–9:00 AM
  • Restaurant

What to do

  • Shopping

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • 1 building/tower
  • Terrace
  • Full-service spa

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Thin carpet in public areas

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Spring water bath
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

DINING HANAEMI – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Reservations are required.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately JPY 4235 for adults and JPY 2420 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Hatsuhana Hakone
Hatsuhana Hakone
Hatsuhana Hotel Hakone Machi
Hatsuhana Hotel
Hotel Hatsuhana
Hatsuhana Hakone
Hatsuhana Hotel Hakone

Frequently asked questions

Are pets allowed at Hatsuhana?

Sorry, pets aren't allowed.

Is parking offered on site at Hatsuhana?

Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Hatsuhana?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is 11:00 AM.

What is there to do at Hatsuhana and nearby?

Hatsuhana has a spa.

Are there restaurants at or near Hatsuhana?

Yes, DINING HANAEMI offers Japanese cuisine.

Does Hatsuhana have rooms with private hot tubs?

Yes, each room has a spring water bath.

What's the area around Hatsuhana like?

Hatsuhana is a short 7-minute walk from Hakone Hot Springs and 15 minutes' walk from Tenzan Onsen.

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Reviews

Hatsuhana Reviews

9.4

Exceptional

9.8

Cleanliness

6.6

Location

9.6

Staff & service

9.6

Property conditions & facilities

Reviews

10/10 Exceptional

So zen and relaxing, really amazing beautiful property.
Pauline, 1-night trip

10/10 Exceptional

Everything! The staff were attentive, the room was immaculate and the food was sensational.
Olaseye, 1-night trip

10/10 Exceptional

Wonderful experience. Impeccable service and fantastic location with great views. Serene and tranquil.
Viktor, 1-night trip

10/10 Exceptional

Excellent ambience for private onsen. Staff are very friendly and some of them can speak English.
LEI, 2-night trip

10/10 Exceptional

Wonderful experience a superlative modern property with exceptional staff.
Michael, 1-night trip

10/10 Exceptional

The hospitality exceeded my expectations
Masahiro, 1-night trip

10/10 Exceptional

Absolutely stunning. Service is top quality. Views are incredible. Highly recommended.
Paolo, 3-night trip

10/10 Exceptional

Highly recommend to anyone who wants an amazing experience. The room was spacious and clean. The beds were confortable. The staff attentive, nice and polite. The food was delicious. 10/10
Raymond, 1-night trip

10/10 Exceptional

The service, environment, and food are really pre-eminent. Many staff can speak English that easily to communicate with foreigner.
Man Ching Grace, 4-night trip

10/10 Exceptional

Very reclusive area. Close to nature but far from everything else.
Devin, 1-night trip

10/10 Exceptional

All the staff members are incredibly friendly. Although some of them had limited English skills, they made every effort to communicate effectively with us. Everyone was so helpful and welcoming, and I want to express my heartfelt gratitude to all of them. The building is very new, and the view was stunning—especially with the tall green trees, which added to the cool and tranquil atmosphere. I would definitely love to return and stay at this hotel again.
Ma Ka Ho, 2-night trip

10/10 Exceptional

Just love it
Mauricio Alejandro, 2-night trip

10/10 Exceptional

The room was spectacular! And the setting was so serene (the lobby, restaurant, and onsen were all immaculate). The dining experiences (both breakfast and dinner) were also very special - definitely a once-in-a-lifetime experience with many new foods to try and impeccable service. My only (small) notes: there is no fitness center and no nearby running/walking/hiking (the property is located off a busy highway with no sidewalks), so if you are an active person, be prepared to do a lot of sitting around! We asked for trail recommendations but were told they didn't exist. We also found that the hotel staff, while very accommodating, were NOT knowledgeable about nearby activities, dining, etc. We really had to fend for ourselves in that regard. Perhaps it was the language barrier, but seemingly simple requests (like laundry service, or calling a taxi), they were not able to help us with. Also, note that the dining is private in individual dining rooms, but it is not IN your hotel room, if that's what you're looking for. All in all, I'd say this is an amazing retreat for 1 or 2 nights if you really just want to unplug and lay around in a beautiful space!
Meredith, 2-night trip

10/10 Exceptional

Great food, amenities, atmosphere, and service! If you have a food allergy please make sure to remind them right before the meal. They forgot I had an allergy and I ended up needing to take medicine for it. Worked out ok for me but could have been a lot more dangerous for others. Other than that everything was PERFECT though!
Elana, 3-night trip

8/10 Very good

The property is modern and quiet; perfect place to wind down from the hustle and bustle the Tokyo and Kyoto/Osaka leg of our trip. The hotel kindly picked us up from the Hakone-Yumoto station via shuttle. Our first kaiseki experience was phenomenal and the staff was very accommodating to the last minute dietary requests of our group. One of the nights, we were accidentally served venison instead of beef and would not have noticed unless the staff hadn’t apologized and asked if we wanted to be served the beef. Having already finished the course without notice (the venison was delicious) we declined since we were getting pretty full at this point. Naoko provided lovely spa services. Thank you so much! Our room was on the 1st floor and it was perfect; nice and spacious. My only critique is the smell within the corridor of the 1st floor. It smelled a little damp/moldy, but very minor inconvenience. Overall, a lovely 2-day stay.
Cloriza, 2-night trip

4/10 Fair

入住了兩次這家酒店，不是因為喜歡而是旺季也容易預訂，員工一如既往的細心聆聽粗心辦事，check in時問完的問題，入房間後又會敲門進來重複問一次，打擾了休息，叫房間用餐時點了2杯綠茶，遞來2個茶包說要我們自己沖….第一次住房間清潔很好，這次住好幾處地板有頭髮，清潔怠慢了，但是，餐廳的員工服務還是挺好的，每個菜色都介紹得很詳細細心，
chun im abel, 2-night trip

8/10 Very good

A great hotel but had an issue with ordering wine at the restaurant. On the mobile app menu we ordered a French Chardonnay and it turned out to be 2007, way too old. It was oxidized and we told the waiter who referred us to the sommelier who agreed. We ordered a replacement but when we checked out they charged us for the wine we did not drink. That’s not acceptable and they should not be selling this vintage of white wine, way too old.
David, 1-night trip

10/10 Exceptional

食事大変美味しく又行きたいと思います
マサコ, 2-night trip

10/10 Exceptional

Wonderful
Dan, 2-night trip

10/10 Exceptional

Generally good.
ZIHUI, 1-night trip

4/10 Fair

ホテルの雰囲気、部屋のデザインは素晴らしかったです。部屋から見える景色も楽しむことができました。 ホテルのスタッフの方も感じが良いです。 でも、残念なことがふたつあります。ひとつは、アメニティが備えられてないことです。部屋にあったのは、袋に入っていないコットンと綿棒だけ（大丈夫かな？）。ヘアブラシもシャワーキャップもヘアゴムも髭剃りもなし。髪の毛が濡れても櫛でとかすことができないので温泉に入るのをあきらめました。SDGsの取り組みだということですが、予約の時に言って欲しかったな。 もう一つは、小皿料理の一つが、二人分一つのお皿に出てきたことです。同じテーブルを囲んでいるとはいえ、他人と小さいお皿をつつき合って食べるのはなかなかむずかしい。相手の方に気を遣って少しだけ箸をつけたものの、相手の方もちょっと戸惑っているようでした。 残念でした。
Misuzu, 1-night trip

10/10 Exceptional

貸切露天風呂を初め、温泉を堪能させていただきました また、キャリーケースの件で，大変ありがたいサービスをしていただき、ありがとうございます。誕生日の花，写真も嬉しかったです また，ぜひ伺いたいと思います
Akemi, 1-night trip

10/10 Exceptional

部屋風呂、大浴場、貸切風呂があり 風呂好きには最高のお宿 食事も美味しかった また利用したいです
MASAKO, 1-night trip

10/10 Exceptional

清潔感があり、ウェルカムドリンクやお部屋、ラウンジのフリードリンクは充実してる。 大浴場の露天風呂もとても良い。
MINAKO, 1-night trip

8/10 Very good

昔一度利用しましたが　リニューアルして変わらず　お部屋、温泉共に　とても良かったです。ただちょっと困ったのが　スパで疲れを取ろうとマッサージをお願いしたら、今まで経験したことないくらいの弱い力。まだお若く可愛らしい頑張っている子に　何度も強く、、と言えず。やっぱりホテルでやっていくには指導側もきちんとチェックや確認をしてお客様のお相手をさせるべきでは？と　若い方ではなく、ホテル側、スパの責任者に疑問を感じました。フロントに言って３０分くらいベテランの方にやっていただく対応をしっかりしていただけたのは感謝です。　でもそれだけ一泊二日の中でお時間をマッサージに長く使ってしまいました。今後の改善に期待いたします。ありがとうございました。
RIEKO, 1-night trip