CitizenM Paris Gare de Lyon

All staff were friendly and tried very hard...but when you are told you have to move rooms at 23:00 and have a cleaner enter the room early the next day...because of lock related issues with the doors to both rooms it ruins their efforts.

Great hotel,very clean and comfortable.staff very helpful

An interesting and somewhat “whacky” hotel..... well situated for train & metro services, being almost next door to the gare de Lyon but certainly not the most exciting area for walking around! The hotel is a long walk from most of the main Paris sights but the metro system is excellent so position shouldn’t present a problem. The bedrooms are well designed (red & white) and simply furnished but nothing is missing.... extremely comfortable beds and pillows .... the showers are great and the lighting is probably the best I’ve encountered in any hotel anywhere in the world . Everything can be controlled from the bedside I pad .... I must admit and I may be “age challenged” but there are times when I’d prefer a simple switch to turn on the lights! There’s plenty of seating in the main hotel areas, plus computers etc. The bar area is large and friendly. Breakfast was good, offering plenty of choice. However our dinner was unexciting & my coq au vin though very hot, looked like it had been frozen and reheated in it’s bowl. It was the second meal eaten in the hotel & although a stay in the hotel can be highly recommended , eating there ( other than breakfast) isn’t impressive. All the staff were polite , welcoming , helpful & professional. This was my second stay at the citizen M & I enjoyed it as much as my first. Can certainly recommend!

Only for one night so it’s a good location if u r leaving from Gare de Lyon (as one of m Friends was)! CitizenM rooms are great for solo and couples as the bathroom arrangement is a bit too close for comfort! I.e. not good for new friends/ colleagues / fresh relationships lol

I was welcomed and helped at every stage of my stay (from check in, to the bar and eating facilities and luggage storage). I felt comfortable to speak with the staff and that I could enjoy all the carefully though of areas, facilities and decorations. I was travelling alone and had so much fun in my room with the technology facilities that I left later in the day than planned! The food and drinks were decently priced and good quality. The staff were approachable, friendly and very helpful. I also noticed the security of the hotel was impeccable. I was allocated a digital key that I registered myself and I had to call in to reception to let me in at the early hours of the morning. I definitely felt safe.