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Holiday Inn Express Birmingham - City Centre

3.5-star hotel with restaurant, near Symphony Hall

  • Free WiFi
From
£53

Image gallery

  • Lobby
  • Lobby
  • Standard Room, 1 Double Bed, Accessible - Bathroom
  • Standard Room, 1 Double Bed with Sofa bed - Bathroom
  • Lobby
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19 Holiday Street, Birmingham, B1 1HH, England, United Kingdom
8.6.Fabulous.
  • All was fine but I wish being a non meat eater at Breakfast time was such a hurdle.…

    Sep 13, 2021

  • Firstly hotel check it was simple, got room card and went to room On appearance the room…

    Sep 11, 2021

See all 559 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Shopping
Quiet
Dining options
  • Parking available
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 250 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour front desk
  • Laundry service
  • Free newspapers in the lobby

For families

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Birmingham City Centre
  • Symphony Hall - 4-min walk
  • The Mailbox - 4-min walk
  • Broad Street - 4-min walk
  • Arena Birmingham - 10-min walk
  • Bullring Shopping Centre - 13-min walk
The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 Double Bed, Accessible
  • Standard Room, 1 Double Bed
  • Standard Room, 1 Double Bed with Sofa bed
  • Standard Room, 2 Single Beds
  • Standard Room

What’s around

Landmarks

  • In Birmingham City Centre
  • Symphony Hall - 4-min walk
  • The Mailbox - 4-min walk
  • Broad Street - 4-min walk
  • Arena Birmingham - 10-min walk
  • Bullring Shopping Centre - 13-min walk
  • University of Birmingham - 2.5 mi / 4 km
  • Cadbury World - 4.5 mi / 7.3 km
  • National Exhibition Centre (NEC) - 15.5 mi / 25 km
  • Resorts World Birmingham - 15.8 mi / 25.4 km

Getting around

  • Birmingham Airport (BHX) 27-min drive
  • Coventry (CVT) 44-min drive
  • Birmingham (QQN-New Street Train Station) 9-min walk
  • Birmingham New Street Station 11-min walk
  • Birmingham Five Ways Station 11-min walk
map
See on map
19 Holiday Street, Birmingham, B1 1HH, England, United Kingdom

At a glance

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Lift

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Express Cafe and Bar – This café serves breakfast and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted.

Also known as

  • Express Birmingham City Centre
  • Express Birmingham City Centre
  • Holiday Inn Express Birmingham City Centre
  • Holiday Inn Express Birmingham - City Centre Hotel
  • Holiday Inn Express Birmingham - City Centre Birmingham
  • Holiday Inn Express Birmingham City Centre an IHG Hotel
  • Holiday Inn Express Birmingham - City Centre Hotel Birmingham
  • Holiday Inn Express Birmingham City Centre
  • Holiday Inn Express Birmingham - City Centre Hotel
  • Holiday Inn Express Birmingham - City Centre Birmingham
  • Holiday Inn Express Birmingham City Centre an IHG Hotel
  • Holiday Inn Express Birmingham - City Centre Hotel Birmingham

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express Birmingham - City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant, Express Cafe and Bar. The dining venue(s) will be unavailable from 1 June 2021 to 1 October 2021 (dates subject to change). Nearby restaurants include Côte Brasserie (4-min walk), Estilo (4-min walk) and Broad Street (4-min walk).
  • No, this hotel doesn't have a casino, but Broadway Casino (16-min walk) is nearby.
  • Recommended spots to visit include Symphony Hall (4-min walk) and The Mailbox (4-min walk), along with Broad Street (4-min walk) and Arena Birmingham (10-min walk).
8.6.Fabulous.
  • 10.0.Exceptional

    Smart hotel in the centre of town

    Very smart hotel with a new, fresh feel to it. Ideal stopover very close to New Street Station but quiet in the rooms. Room was comfortable and had everything needed. Breakfast was 'standard' Holiday Inn Express fayre - fresh, hot if somewhat limited (but then you don't stay at a HIE for the breakfast!). Check-in and -out was seemless

    Peter, 1 night business trip, Sep 7, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Looks nice but let down with bad service

    Hotel looked lovely from the outside, parking is a challenge aswell as extra £16 a day. First night room was lovely, second and third day not so great, I was told they only clean the room after third night stay!! Had to ask for towels , will not be staying again. Breakfast was not the best, warm and dry cooked.

    Stephen, 3 night family trip, Sep 6, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Check in was at 3pm, got to the hotel at 5:15pm to be told the room was still not ready and would be another hour, we were booked in for food at 6:30 so had to cancel our booking as we couldn’t get ready for dinner. There was also a constant high pitched noise throughout the night making it very difficult to sleep

    Jordan, 1 night trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location

    Can’t complain, friendly and helpful staff. Comfy and spotless room

    richard, 1 night trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    The worst stay every

    The staff are rude even the manager don’t want to listen to customers try to be clever Ect and the room was a mess wc not working trip over a broken tile in bath room

    Steven, 1 night trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    JT

    My friend and I had a great time. Clean room, good room service, friendly staff, plenty of breakfast items to choose from.

    Jackie, 3 night trip with friends, Aug 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Birmingham stay

    Check in staff were totally professional and helpful. Lots of information provided on arrival. Many thanks

    Simon, 1 night trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    A Covid Spreader.

    Covid precautions were non-existent. You have to queue to get a lift to get to reception on the first floor, I had to get in a lift which 10 lads had just existed and I got in the lift with about 8 other strangers. The stairs to reception were locked with a key card lock. Mind blowing. Breakfast was the same, sardines with no Covid precautions.

    Benjamin, 1 night trip with friends, Aug 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Delay at check in

    Check in from 3pm we went at 5pm and told room not ready for another 30 mins

    David, 1 night trip, Aug 14, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Bad overall quality for the price

    It was a busy saturday afternoon so expected reception waiting times. They only had 1/2 of the 3 receptions open? Wait times were extremely long. No remote was in my bedroom, my bathroom sink was blocked. The skower pressure was very low. The quality of breakwast was beyond poor!

    Robyn, 1 night family trip, Aug 14, 2021

    Verified Hotels.com guest review

See all 559 reviews