Lux Living Apartments - Marino Place

I stayed here for 2 nights with my family. It was my graduation weekend and my family had travelled all the way from India to be with me. I therefore wanted to make their stay comfortable and booked 2 rooms at the said property (based on the high rating). Unfortunately, my graduation weekend and my family holiday was spoilt because of our stay. Just to point a few things - though the area is good and the rooms are well built - we encountered the following problems - 1) the rooms are not cleaned everyday and even if you're paying 160 pounds/night you will be charged extra for cleaning your room on each day of your stay 2) on asking for fresh towels on the second day we were asked to pay for them as well 3) there is no air conditioning and on the first day when we requested for fans our request was turned down. On the second day we were made to pay extra for the table fan. 4) the staff is not helpful and refuses to assist. - overall I paid alot of money to ensure that my family has a comfortable stay but despite the good ratings of the place, we had a terrible experience. I would not recommend this place to anyone.

I love these flats, great if you want to stay outside of central Cambridge and are happy to cook for yourself. I will be back.

I hadn't stayed in an apartment type "hotel" like this before. Painless procedure to obtain the key with a code delivered before via email. Apartment was clean and well furnished with modern decoration. I am impressed.

We stayed in Apartment 1 on the ground floor which has a sheltered garden on the main road, there is some passing traffic but we didn't find it a problem. I'm happy to report that earlier reviews stating a table and chairs in the garden would be nice have been listened to by Lux and both garden Apartments now have a small patio table and 2 chairs. The entry system is easy to use and we were delighted by the whole layout and condition of the whole apartment when we arrived. The lounge/kitchen/diner is big enough and comfortable. If you were doing a lot of cooking, more pans would be a bonus but we never cook a full meal when on holiday. Note, if you want to park onsite, they only have 4 spaces and you Must pre-book and pre-pay before you arrive. Again, the access system is very easy. The apartment block is on 4 floors and they do have a lift so access isn't an issue. It is situated a 10 minute walk at the most from Cambridge centre, colleges, pubs, restaurants and punts (which I would recommend on a nice day, although umbrellas are provided). I contacted the Lux office about parking and an issue I had trying to pay online and the gentleman I spoke to was very helpful and courteous. I would definitely recommend Lux Apartments as a 'home from home' and good value if you want a change from just staying in a hotel room, I find apartments much more relaxing, especially when you are on the road for a while as we were. Would definitely stay again if visiting Cambridge.

Our daughter is a current PhD student at Cambridge so we were looking to stay somewhere close to her and to center city. Location was perfect. The place was clean and very comfortable. We will definitely be staying there again.