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All properties in Krakow, Lesser Poland Voivodeship, Poland
1 room, 2 adults

Garden Palace

3.5-star3.5 stars
Great for families

Good to know

  • Cots/infant beds (surcharge)
  • Free WiFi
  • Dry cleaning/laundry service
  • Laundry facilities
ul. Szujskiego 1, Krakow, 31-123, Poland

3.5-star hotel with restaurant, near Main Market Square
  • Free buffet breakfast and free WiFi
  • Great for families

    Good to know

    • Cots/infant beds (surcharge)
    • Free WiFi
    • Dry cleaning/laundry service
    • Laundry facilities
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Good hotel. Nice for the price and room a little small but excellent value. Nice…Jul 18, 2020
  • Perfect all round and as well as being close to the centre, (10 minute srtoll) was far…Mar 23, 2020

Garden Palace

from £25
  • Standard Double or Twin Room
  • Single Room
  • Double or Twin Room (with extra bed)

What’s around Garden Palace

Landmarks

  • In City Centre
  • Main Market Square - 8-minute walk
  • Wawel Castle - 18-minute walk
  • Oskar Schindler Factory - 40-minute walk
  • Cloth Hall - 8-minute walk
  • St. Mary's Basilica - 9-minute walk
  • Krakow Barbican - 13-minute walk
  • Dragon's Den - 18-minute walk

Getting around

  • Krakow (KRK-John Paul II - Balice) 24-min drive
  • Krakow Glowny Station 18-min walk
  • Krakow Lobzow Station 5-min drive
  • Krakow Plaszow Station 9-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms

Arriving/leaving

  • Check-in time 2:00 PM-7:00 PM
  • Check-out time is noon
The front desk is open daily from 7:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Self-parking* on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Garden
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Mieta – This restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar.

Garden Palace’s small print

Also known as

  • Garden Palace Hotel
  • Garden Palace Krakow
  • Garden Palace Hotel Krakow
  • Garden Palace Hotel
  • Garden Palace Krakow
  • Garden Palace Hotel Krakow

Policies

This property does not have lifts.

Guests must contact this property in advance to reserve cots/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Optional extras

Self-parking costs PLN 60 per day

Parking is available nearby and costs PLN 60 per day

Rollaway beds are available for PLN 150.0 per day

Cots/Infant beds are available for PLN 80.0 per day

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Garden Palace

  • Does Garden Palace offer free cancellation for a full refund?
    Yes, Garden Palace does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Garden Palace?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Garden Palace?
    Yes. Self-parking costs PLN 60 per day.
  • Are pets allowed at Garden Palace?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Garden Palace?
    You can check in from 2:00 PM to 7:00 PM. Check-out time is noon.
  • Are there restaurants at or near Garden Palace?
    Yes, there's an on-site restaurant that serves Italian cuisine. Nearby restaurants include Cudowne Lata (3-min walk), Bar "Poco Loco" (3-min walk) and Pizzeria Banolli (3-min walk).
  • Is an airport shuttle service offered by Garden Palace?
    Yes, an airport shuttle is available.

Recent reviews

Very good 8.4 From 437 reviews

Exceptional 10.0
It was amazing. A lovely hotel with a great service
W. G. F., gb3 night family trip
Exceptional 10.0
Nora the Explorer
The hotel had all the features you would expect which included a fridge which great for storing cupcakes in from cupcake corner (definitely recommend a visit) , tea making facilities, a warm and cosy room and a reasonable breakfast. The room was a good size for 3 adults with a double bed and a separate side room with a single bed. The bathroom was lovely with an excellent shower. The the hotel was near to the square which made exploring nice and easy. If returning to Krakow I would definitely stay here again and I definitely recommend.
Nora, gb3 night family trip
Exceptional 10.0
Great value. Great location.
Lovely hotel. Great value and only 10 minutes walk to the Square. Staff really friendly and rooms spotless. Would definitely stay again.
RAYMOND, gb3 night trip
Exceptional 10.0
Great stay. Couldn’t have been more accommodating. We had an early start one morning and were going to miss breakfast so the hotel made us a lunch to take with us. Brilliant.
Andrew, gb4 night trip
Very good 8.0
Good value for money
The room was a little small, but apart from that everything was excellent.
Pauline, gb4 night trip
Exceptional 10.0
Lovely family hotel
Really friendly staff, excellent hotel, clean and with good food. This is our second stay in the Garden Palace hotel and one of the nicest things is that it is very close, about a ten minute walk,from the Krakow old town marketplace, from where you can get to all the trip locations and access all the old town amenities.
Nigel, gb4 night family trip
Exceptional 10.0
Pleasantly supprised
Just a single night in a single room. Pleasantly supprised, very comfortable and up to date. Good value for money.
Christopher, gb1 night trip
Very good 8.0
Great for short break
Breakfast not the best but otherwise very good and location excellent
Diane, gb3 night trip with friends
Very good 8.0
Comfortable stay
Stay at the garden palace for 3 nights in March , great location for market square.very helpful staff , they booked our trips for us before we arrived. Room clean breakfast basic but ok .
Kelly, gb2 night trip with friends
Poor 2.0
Rude staff and unclean rooms
This was my second stay at the hotel. Both for 4 nights at a time. The room hadn’t been cleaned properly. Dust, dirty and hair all over the floor. Raised with reception and nothing. On the third night, we left a card on the door asking for the room to be cleaned and asked reception if they can ensure the room is cleaned. Including the floor. They reassured us that it would be. Upon our return, we noticed house keeping had made up the bed (sheets the same), replaces the towels and emptied the bin. The rest of the room was left the same. The floor etc had not been cleaned. We took pictures and spoke to Piotr on reception who couldn’t care less. He offered no solution, wasn’t prepared to have someone clean the room for us and told us it wasn’t possible to speak to a manager either. He asked us to email the hotel and send the pictures, and said we could speak to management the following day. The next day we spoke to Evana. She claimed to speak to the cleaners who said they didn’t accept what we said although we provided pictures. She wasn’t prepared to see the room and again it wasn’t possible to speak to management. As we turned to leave reception she started laughing at us. She didn’t hide her glee as we turned back to look at her. Very rude and unprofessional. The hotel location and rooms are overall very good, which is why we decided to stay here again. Unfortunately this is let down by the rude staff and unclean rooms.
gb4 night business trip

Garden Palace

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